Cannot Detect; Cover Is Open; Data Remaining - Brother MFC-J5910DW Basic User's Manual

Error Message

Cannot Detect

Cannot Print
Replace Ink
Comm.Error
Connection Fail

Cover is Open

Data Remaining

Disconnected
Document Jam
High Temperature
Hub is Unusable.
Cause
You installed a new ink cartridge too
quickly and the machine did not detect
it.
If you are using non Brother Original
ink the machine may not detect the ink
cartridge.
An ink cartridge is not installed
correctly.
One or more of the ink cartridges have
reached the end of their life. The
machine will stop all print operations.
While memory is available,
monochrome faxes will be stored in
the memory. If a sending machine has
a colour fax, the machine's
"handshake" will ask that the fax be
sent as monochrome.
Poor telephone line quality caused a
communication error.
You tried to poll a fax machine that is
not in Polled Waiting mode.
The scanner cover is not completely
closed.
The ink cartridge cover is not
completely closed.
Print data is left in the machine's
memory.
The other person or other person's fax
machine stopped the call.
The document was not inserted or fed
correctly, or the document scanned
from the ADF was too long.
The print head is too warm.
A Hub or USB Flash memory drive
with Hub has been connected to the
USB direct interface.
Troubleshooting
Action
Take out the new ink cartridge and
re-install it slowly until it clicks.
Replace the cartridge with a Brother
Original ink cartridge. If the error
message remains, contact your
Brother dealer.
Take out the new ink cartridge and
re-install it slowly until it clicks.
(Replacing the ink cartridges
uu page 57)
Replace the ink cartridges. (Replacing
the ink cartridges uu page 57)
If the problem continues, call the
telephone company and ask them to
check your telephone line.
Check the other fax machine's polling
setup.
Lift the scanner cover and then close it
again.
Firmly close the ink cartridge cover
until it clicks.
Press Stop/Exit. The machine will
cancel the job and clear it from the
memory. Try to print again.
Try to send or receive again.
If calls are stopped repeatedly and you
are using a VoIP (Voice over IP)
system, try changing the Compatibility
to Basic (for VoIP). (Telephone line
interference / VoIP uu page 88)
(Using the ADF uu page 23)
(Document jam uu page 72)
Allow the machine to cool down.
Hubs, including USB Flash memory
drives that have a hub built-in, are not
supported. Unplug the device from the
USB direct interface.
B
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