Troubleshooting; Reset Function - Sony WEGA kv-da29 Operating Instructions Manual

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Troubleshooting

If you find any problem while viewing your TV, you can either use the Reset
function or check the Troubleshooting guide below. If the problem persists,
contact your Sony dealer.

Reset function

Press the RESET button on your remote control. Your TV will go blank for a few
seconds, then the "Initial Setup" menu will appear. Pressing RESET will set your
TV to the factory setting, but certain problems may be solved.
Symptom
Snowy picture,
noisy sound
Distorted picture,
noisy sound
Good picture,
noisy sound
No picture,
no sound
Good picture,
no sound
Dotted lines or
stripes
Double images or
"ghosts"
No color
Picture slant
30
Additional Information
• Check the antenna cable and connection on the TV, VCR and at the wall
(see page 27).
• Check the antenna setup. Contact a Sony dealer for advice.
• Display the "Channel Setup" menu and select "Manual Program" to preset
the channel again (see page 24).
• Display the "Channel Setup" menu and set the "Signal Booster" to "Auto"
from "Manual Program" (see page 24).
• Try using an external booster.
• Turn off or disconnect the external booster if it is in use.
• Display the "Channel Setup" menu and set the "Signal Booster" to "Off"
from "Manual Program"(see page 24).
• Display the "Channel Setup" menu and select the appropriate
"TV System" from "Manual Program" (see page 24).
• Check the power cord, antenna and VCR connections (see page 27).
• Press (power) to turn on the TV (see page 10).
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• Press ! (main power) on the TV to turn off the TV for about five seconds,
then turn it on again (see page 9).
• Press 2 + to increase the volume level (see page 9).
• Press to cancel the muting (see page 10).
• Do not use a hair dryer or other equipment near the TV.
• Check the antenna setup. Contact a Sony dealer for advice.
• Use the fine tuning ("Fine") function (see page 24).
• Check the antenna setup. Contact a Sony dealer for advice.
• Turn off or disconnect the external booster if it is in use.
• Display the "Picture" menu and select "Personal" of "Picture Mode", then
adjust the "Color" level in "Picture Adjustment" (see page 19).
• Display the "Setup" menu and check the "Color System" setting
(usually set this to "Auto") (see page 26).
• Check the antenna setup. Contact a Sony dealer for advice.
• Keep external speakers or other electrical equipment away from the TV.
• Display the "Picture Position" under "Setup" menu, then adjust "Picture
Rotation" and "Picture V-Position" so that the picture is aligned to the TV
screen (see page 25).
Solutions