Help With Common Problems (Troubleshooting) - C&K systems SYS3316RF Installation Instructions Manual

SYS3316RF Installation Manual
The following is a summary of the questions most frequently asked of our Technical Support Department.
QUESTION: QUESTION: How do I program the panel with the LED keypad?
QUESTION: QUESTION: QUESTION:
ANSWER: ANSWER: ANSWER: To program with the LED keypad, enter the Command Location to be programmed, the Data to be
ANSWER: ANSWER:
programmed and the press the [#] key. (See also pages 6 - 7.)
For Example: To program User #2 with the ability to Arm only, No Reports and No Shunting; and
Question: Question: How do I access Alpha Keypad Programming to enter Zone Labels?
Question: Question: Question:
Answer: Answer: Answer: Answer: Answer: To begin Alpha Keypad Programming (you cannot program the LED keypad), enter [Installer Combination]
[*] [0] [1] [#]. Then scroll to the desired message location. (See also pages 7 - 8.)
How do I interpret a Trouble on the LED keypad? How do I clear a Trouble on the LED keypad?
Question: Question: Question:
Question: Question:
Answer: Answer: Answer: Answer: Answer: A number of conditions may cause the Trouble LED to light. See the chart below for additional information.
Trouble LED
Flash Slow
On
On
On
On
How do I enter hexadecimal numbers when using keypad programming?
Question: Question: Question: Question: Question:
Answer: Answer: Answer: Hexadecimal values are entered through the use of the [*] key and one of the digits [0] - [5]. For additional
Answer: Answer:
help with entering hexadecimal numbers, refer to page 7. The hexadecimal conversion chart is also found at
various locations throughout the programming section of the manual.
Question: Question: What is an "Interface error 1" and how do I correct the error?
Question: Question: Question:
Answer: Answer: Answer: Answer: Answer: This error is caused by a problem with the Data line (Green wire) between the panel and the keypad. Check
the connection to ensure that the wire is not pinched or loose. Also try disconnecting all keypads from the
panel (one at a time), resetting the panel after each keypad is removed. Remember, to reset the panel
press: [Master Code] [*] [6] [8] [#].
How do I reset Alarm Memory?
Question: Question: Question: Question: Question:
Answer: Answer:
Answer: Answer: Answer: To Clear Alarm Memory, press [*] [1] [#]. Depending upon how the system is programmed, you may be
required to enter your User Combination and then press [*] [1] [#].
How do I address an Alpha Keypad for the first time?
Question: Question: Question: Question: Question:
Answer: Answer: Answer: Answer: Answer: If you have an Alpha keypad that has never been addressed, when power is initially applied, the display will
read KEYPAD ADDRESS? KEYPAD ADDRESS? KEYPAD ADDRESS?. To enter the address, simply press a number between 0 and 7. Remove panel KEYPAD ADDRESS?
KEYPAD ADDRESS?
power for 3 seconds and then re-apply power to reset the system. For additional information about Keypad
addressing, see page 5.
NOTE: NOTE: NOTE: NOTE: NOTE:
Survey of Most Common Questions
a PIN of 6543, enter the following keystrokes:
CL Arm Type
[0][2] [1]
Power LED
On
On
Off
Flash Slow
On
If operating at or near the limit of AUX Power and Keypad Power, you may need to remove power
for up to 30 seconds in order for the system to reset properly.
PIN (w/EON)
[6][5][4][3][*][4]
Zone LED's Cause
Off Watchdog
Flash Slow Zone Trouble
Off AC Failure
Off Low Battery
Off System Trouble (Bell Fuse or
22 22 22 22 22
Write Data
[#]
Comm Fail.)