Installation Options - Outside Cradle Antenna; Antenna Placement; Antenna Separation - Wilson Electronics 271265 SignalBoost Installation Instructions Manual

Figure 2
*Note: For Window Installation: Most modern dual-pane windows will not pass cellular signals
because of a metal oxide film applied during manufacturing. We recommend mounting the
antenna outside for the best performance.
Best Better
antenna
and
Cradle on a
pole
(facing
Cell
cell tower)
Cell
Tower
Tower
Pole Installation (a) Wall Installation (B)

Installation options - outside Cradle antenna

The outside Cradle Antenna is directional – it receives and transmits best in one direction . The round Wilson
Electronics insignia indicates the side of the antenna that should face toward the cell tower when the unit is placed in
the cradle . Note: The weaker the signal is at the outside Cradle Antenna, the shorter the distance the Desktop
Antenna will transmit; therefore, signal strength at the outside Cradle Antenna is extremely important. In
some kits the SIGnALBOOST DT comes with all necessary parts for installation of the outside Cradle Antenna in four
alternative locations (see Figure 2 on page 3):
a. BEST: Outside on a pole . See page 5 for installation instructions .
B. BETTER: Outside on a wall . See page 6 for installation instructions .
C. GooD: In the attic on a rafter . See page 7 for installation instructions .
D. oK: Inside on a window . See page 7 for installation instructions .

antenna Placement

The location of the SIGnALBOOST DT with the Desktop Antenna in relation to the outside Cradle Antenna is
very important . Once you find a good signal location for the outside Cradle Antenna, the Signal Booster and
Desktop Antenna need to be located behind it to reduce the possibility of oscillation (feedback) (indicated by
a red indicator light on the Signal Booster) . In other words, the front of the outside Cradle Antenna (indicated
by the Wilson Electronics insignia) needs to face in the direction of the cell tower and not in the direction of the
Signal Booster and the Desktop Antenna (see Figure 3) .
Figure 3
CORRECT
Cell
Tower
Cradle
antenna
Signal Booster
with Desktop
antenna
Position the Desktop Antenna with the logo on the
The Wilson Electronics insignia on
antenna facing away from both the Signal Booster and
the outside Cradle Antenna should
outside Cradle Antenna . face toward the cell tower and
3
away from the Desktop Antenna .
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660 or email: tech@wilsonelectronics.com. Hours: 7 am to 6 pm MST.
Good
antenna and
Cradle (high on
inside of the antenna and
rafter, facing Cradle (high on
cell tower) the inside of the
antenna and
window, facing
Cradle (on
cell tower)
outside of
the building
as high as
possible,
facing cell
tower)
Rafter Installation (C) Window Installation
See Note Above*
INCORRECT
Cell
Tower
never point the outside Cradle Antenna across the
building toward the Desktop Antenna . Do not let the
outside Cradle Antenna and the Desktop Antenna
(logo side) transmit toward each other .
In addition, it is important that the Desktop Antenna be positioned so that the logo is not pointed towards the
Signal Booster or the outside Cradle Antenna, as shown in Figure 3 . The Desktop Antenna is recommended to
be 18 inches or more away from the Signal Booster as shown below .
OK*

antenna Separation

(D)*
The location of the Desktop Antenna in relation to the Outside Antenna is very important . Poor antenna
placement increases the possibility of oscillation (feedback), which causes system shutdown (indicated by a
red light on the DT) . Observe the following rules for correct antenna placement and optimum DT performance .
Rule #1 Once you find a good signal location for the Outside Antenna, the front of the Outside Antenna (the
Wilson Electronics insignia) must face toward the cell tower, and face AWAY FROM the Desktop
Antenna . The Desktop Antenna must be positioned at least 20 vertical feet from the outside antenna
(see Figure 4) .
Rule #2 The Desktop Antenna should be placed 18 inches or more away from the Signal Booster, with the logo
pointed away from the Signal Booster (see figure 4) .
Figure 4
Horizontal Separation
Cell
antenna
Tower
Even at 20 feet, the Signal Booster may shut down, as indicated by the red light . By moving the Desktop
Antenna further away from the Signal Booster, you may be able to change the red light to a green light,
indicating that the system is operating properly (see Figure 5) .
Cradle
antenna
If you are unable to maintain the 20-foot minimum separation between antennas, it may be possible to achieve
Signal Booster normal operation (a green light) at less than 20 feet by moving the Desktop Antenna to a different position, as
with Desktop
antenna
noted above, and rotating the Desktop Antenna in relation to the outside Cradle Antenna (see Figure 6) . Do not
position the Desktop Antenna towards the Signal Booster unit or the outside Cradle Antenna .
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660 or email: tech@wilsonelectronics.com. Hours: 7 am to 6 pm MST.
Recommended 18 inches minimum
CORRECT
Cell
Cradle
Tower
Signal Booster
with Desktop
antenna
Figure 5
Min. 18 in.
separation
INCORRECT
Vertical Separation
Cradle
antenna
If antennas are too close,
a red light will come on.
Signal Booster
with Desktop
antenna
4