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Accessing the Security System
Using an On-Premises Phone
Step-by-Step Procedure
4
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To access the security system from on-premises, proceed as follows:
1. Pick up the phone and listen for dial tone.
2. Enter your 2-digit phone code via the telephone keypad to
access the system.
If the security system happens to be in alarm, a phone prompt to
enter your 4-digit system code will be heard ("Enter System
Code"). If so, enter your system code at this time – this will
automatically cause the alarm to turn off.*
There is a 20-second time limit in which to enter the system code.
*In some systems, a phone prompt for system code will not be
heard, and you should enter an OFF command (your 4-digit
system code plus OFF) to turn the alarm off, as indicated in step 4.
Listen to the Status Report. A phone report will be heard on
3.
the phone, starting with the word "HELLO", and followed
automatically by a description of the status of the security system.
A detailed description of the status report begins on page 15.
Enter the System Command. During a pause in, or
4.
immediately following, the status report, you can execute system
commands (such as arm, disarm, etc.) using the keypad on the
phone. See Executing System Commands Via The Phone on page
8 for more detailed information. DO NOT PRESS ANY KEYS
DURING SYNTHESIZED PHONE REPORTING.
Hang up the phone when finished.
5.
If The On-Premises Phone System Does Not Subscribe To Touch-
Tone Service: For access to the security system, the on-premises phone
system need not subscribe to Touch-tone service, provided the phone is
Touch-tone-capable (i.e. the phone is equipped with TONE/PULSE
switching). Switchable phones should be set for TONE prior to attempting
phone access, and then returned to the PULSE position when the
phone access session is completed.
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