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THE SECURITY SYSTEM CANNOT BE
ACCESSED
PHONE.
• System cannot be accessed by phone and
wired keypad displays 87 (or other
Tamper
problem with the Phone module – CALL
FOR SERVICE. In the meantime, use a
wired keypad for all system operations.
• Entry of 2-digit phone code may be
incorrect. Verify phone code and try
again.
• Generally, the system cannot be accessed
when the phone line is busy, such as
when the alarm monitoring agency is
communicating with your system and you
are engaged in a phone conversation.
Exceptions: during an Entry Delay period,
or when the phone is ringing. Always
allow at least 12 seconds after the last
ring before attempting phone access.
• The system cannot be accessed if the
phone line is out of service.
NO TONES FROM TOUCH-TONE PHONE.
• If no tones are heard from the touch-tone
phone when keys are pressed, be sure
that the phone being used is Touch-tone
capable. If the phone is a switchable type
(has a TONE–PULSE switch), make sure
the phone is switched to TONE.
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FROM
AN
ON-PREMISES
message).
This
indicates
If You Have Difficulty with
the Phone System
THE SECURITY SYSTEM CANNOT BE
ACCESSED
FROM
PHONE.
• Either the 2-digit phone code or the
system security code may have been
entered incorrectly. Verify both codes and
a
try again.
• Remote access from an outside phone may
have been turned OFF. If so, remote
phone access can only be turned ON again
from an on-premises phone.
• At the on-premises phone, enter your 2-
digit Phone Code to access the security
system. Listen to the status report which
will tell you whether remote access has
been turned off. If turned off, key the
following:
Your 4-digit master system security code
+ [#] + [9 ]+ [1].
Note: If
a
TAMPER
displayed on your keypad (see item
2 on the next page), you must first
clear the system by keying an OFF
sequence (CODE + OFF) twice.
REMOTE
PHONE
TURNING OFF AUTOMATICALLY.
Improper keying (or tampering) from an
outside phone has automatically turned
remote phone access off (the keypad will
display a tamper message).
AN
OFF-PREMISES
message
was
ACCESS
KEEPS
27
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