Trouble Shooting - DGTEC DG-HDPVR5009 User Manual

TROUBLE SHOOTING

4.1 Trouble Shooting
Ch eck the PVR according to the procedures detailed below.
If the PVR does not work p
please contact the DGTEC technical department on 1800 189
contains dangerous voltages, never remove the cover.
When not in use for a long period, it is recommended th
th e main power socket.
P roblem
No Power
No Reception
No Sound
No Video
The remote contr ol is in operation,
but the STB is no t responding
Cannot record two channels at the
same time
I am setting recording in the timer
but they are not recording
Aspect key on the remote control
has no effect
I press Pause but Timeshift does
not work
No Channels in the Channel List
roperly after conducting Problem Solving Protocols,
Solution
Check the power cord for defects.
Check mai ns power switch is on.
Press power button on RCU.
Check the Signal Strength Indictor and check
the antenna cable and that the
been inserted correctly.
Volume may be set to low or audio muted.
Check the audio cable connection.
Change video output port or video display type.
Check the video cable connection.
Check the batteries.
Check the battery contact.
Check that the loop cable is correctly connected
between the two tuners on th
PVR
Check to make sure you are selecting the
RECO RD action for the timer event
Go the ARConversion settings in the Play
setting sub menu of System Setting
setting is on IGNORE the Aspect Key on the
remote will have no effect
You need to go to the PVR Function setting i
the Main Menu to activate
will work
Please rescan channels.
941. This unit
at you unplug the unit from
antenna has
e rear panel of the
s, if the
Timeshift before it
n
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