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TROUBLE SHOOTING
5.1 Trouble Shooting
Check the receiver according to the procedures detailed below.
If the receiver does not work properly after conducting Problem Solving Protocols,
please contact the technical department. This unit contains dangerous voltages,
never remove the cover.
When not in use for a long period, it is recommended that you unplug the unit from
the main power socket.
Problem
No Power
No Reception
No Sound
No Video
The remote control is in operation,
but the receiver is not responding
No Channels in the Channel List
After Sales Support
TEL：1800 189 941
Solution
Check the power cord for defects.
Check mains power switch is on.
Press power button on RCU
Check toggle switch on back of unit is on.
Check the Signal Strength Indictor and check
the antenna cable and that the antenna has
been inserted correctly
Volume may be set to low or audio muted.
Check the audio cable connection.
Change video output port or video display type.
Check the video cable connection.
Check the batteries.
Check the battery contact.
Please rescan channels
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