Using The Documentation; Finding Storage Manager Software, Controller Firmware, And Readme Files; Ibm System Storage Productivity Center - IBM DS5100 Installation, User's, And Maintenance Manual

v Use an IBM discussion forum on the IBM Web site to ask questions.
You can solve many problems without outside assistance by following the
troubleshooting procedures that IBM provides in the DS Storage Manager online
help or in the documents that are provided with your system and software. The
information that comes with your system also describes the diagnostic tests that
you can perform. Most subsystems, operating systems, and programs come with
information that contains troubleshooting procedures and explanations of error
messages and error codes. If you suspect a software problem, see the information
for the operating system or program.

Using the documentation

Information about your IBM system and preinstalled software, if any, is available in
the documents that come with your system; this includes printed books, online
documents, README files, and help files. See the troubleshooting information in
your system documentation for instructions for using the diagnostic programs. The
troubleshooting information or the diagnostic programs might tell you that you need
additional or updated device drivers or other software.
Finding Storage Manager software, controller firmware, and README
files
DS Storage Manager software and controller firmware versions are available on the
product CD and can also be downloaded from the Web.
Important: Before you install DS Storage Manager software, consult the README.
Storage Manager README files are found on the Web, at the following address:
www.ibm.com/servers/storage/support/disk/
1. On the Support for IBM System Storage and TotalStorage products page,
2. In the Support & downloads box, again click Download. The Software and
3. In the Storage Manager section of the table, locate your operating system and
4. On the download page, in the table under File details, click on the *.txt file link,

IBM System Storage Productivity Center

The IBM System Storage Productivity Center (SSPC) is an integrated hardware and
software solution that provides a single point of entry for managing IBM System
Storage DS4000, DS5100, DS5300, and DS8000 systems, IBM System Storage
SAN Volume Controller clusters, and other components of your data storage
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IBM System Storage DS5100 and DS5300 Storage Subsystem: Installation, User's, and Maintenance Guide
Updated README files contain the latest device driver versions,
firmware levels, limitations, and other information not found in this
document.
from the Product family drop-down menu, select Disk systems. From the
Product drop-down menu, select your product (for example, DS5100 Midrange
Disk System). Click Go.
device drivers page opens.
version level (for example, IBM DS5100 and DS5300 Storage Manager
v10.xx.xx.xx for AIX - IBM System Storage), and click on the version link in
the right-hand column. The DS5100 and DS5300 Storage Manager download
page opens.
and the README will open in your Web browser.