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Elo Touch Solutions PayPoint User Manual

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USER MANUAL
Elo Touch Solutions
®
Elo
PayPoint
SW602253 Rev B

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Summary of Contents for Elo Touch Solutions PayPoint

  • Page 1 USER MANUAL Elo Touch Solutions ® PayPoint SW602253 Rev B...

  • Page 2: Table Of Contents

    Chapter 2: Register Operation ..................4 Chapter 3: Technical Support ..................9 Chapter 4: Safety & Maintenance ................11 Chapter 5: Regulatory Information ................16 Chapter 6: Warranty Information ................19 ® User Manual: Elo PayPoint SW602253 Rev B, Page 2 of 20...

  • Page 3: Chapter 1: Product Overview

    Chapter 1: Product Overview Product Description The Elo PayPoint register is an all-in-one Android based cash register that comes equipped with built-in receipt printer, magnetic stripe reader, barcode reader, cash drawer, and customer facing display. In addition to its built-in peripherals, the system has a USB port that allows for charging of external USB devices.

  • Page 4: Chapter 2: Register Operation

    Chapter 2: Register Operation Elo PayPoint Register Layout Figure 1. Elo PayPoint Register front view (left), cashier right side view (middle), and back view (right) Figure 2. Elo PayPoint Register top view (left) and bottom view (right) A. Register Display Head...
  • Page 5 A. Register Display Head The Elo PayPoint Register display head can be flipped to allow customers to complete purchase transactions by self-swiping payment cards, and to authorize transactions by signing directly onto the touchscreen. Figure 3. Elo PayPoint display head can be flipped and supports two configurations: Elo PayPoint Register cashier-facing view (top) and customer-facing view (bottom) 1.
  • Page 6 The register is equipped with a cash drawer for storing cash, coins, and checks. 9. Cash drawer lock Use the key that comes with the Elo PayPoint Register to lock / unlock the cash register. When cash drawer is locked, cash drawer will not open even when it is commanded to.
  • Page 7 Use this port to connect the register to a network via an Ethernet RJ-45 cable. 17. Power port To power the register, plug one end of the power cable to the register power port, and the other end to the wall. ® User Manual: Elo PayPoint SW602253 Rev B, Page 7 of 20...
  • Page 8 Power Press the register power button to turn the Elo PayPoint Register on. Press and hold power button when the register is on to bring up the Shut Down option screen. In the event that the register freezes and does not respond, press and hold the power button until the register turns off.

  • Page 9: Chapter 3: Technical Support

    Chapter 3: Technical Support Information and guidance on how to use and operate your Elo PayPoint Register are available in this User Manual. Solutions to Common Problems Problem Suggested Troubleshooting Check that the power cable is properly connected to both the register and the wall. Power button LED will be red when register is properly connected to the wall.
  • Page 10 Refer to Chapter 8 for Poor receipt printing quality more information on recommended thermal paper for the Elo PayPoint Register receipt printer. Push the receipt head release button, lift receipt Receipt printer does not run when printer head cover, and check that there is no paper it’s supposed to...

  • Page 11: Chapter 4: Safety & Maintenance

    Chapter 4: Safety & Maintenance Safety To avoid risk of electric shock, follow all safety notices and do not disassemble the Elo PayPoint Register. The register is not user-serviceable. The Elo PayPoint Register is equipped with a power cable. Do not use a damaged power cable.
  • Page 12 Elo PayPoint Register Care and Handling The following tips will help maintain optimal performance of your Elo PayPoint Register: • Disconnect the power cable before cleaning. • To clean the unit (except for touch screen), use a soft cotton or microfiber cloth lightly dampened with a mild detergent.
  • Page 13 Cleaning and Care of Printer The following tips will help maintain optimal performance of your Elo PayPoint Register receipt printer: • Do not pull any paper that is ejected from the printer.
  • Page 14 Figure 4. View of receipt printer when printer head cover is open (left). View of the receipt printer according to the view denoted by the arrow. Prior to cleaning the PayPoint Register receipt printer, ensure that the register display head is flipped away from the receipt printer (in customer-facing view). Push the receipt printer head release button to release printer head cover and access the different printer components listed in Figure 4 above.
  • Page 15 Elo has put in place recycling arrangements in certain parts of the world. For information on how you can access these arrangements, please visit http://www.elotouch.com/AboutElo/ewaste-program/. ® User Manual: Elo PayPoint SW602253 Rev B, Page 15 of 20...

  • Page 16: Chapter 5: Regulatory Information

    Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible ® User Manual: Elo PayPoint SW602253 Rev B, Page 16 of 20...
  • Page 17 Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. ® User Manual: Elo PayPoint SW602253 Rev B, Page 17 of 20...
  • Page 18 IV. Agency Certifications The following certifications and marks have been issued or declared for the Elo PayPoint Register: United States FCC United States UL China CCC V. China RoHS 根据中国（电子讯息产品污染控制管理办法），以下部分列出本公司产品中可能包含的有毒和/ 或有害物质的名称和含量. 有毒有害物质或元素 部件名称 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb)

  • Page 19: Chapter 6: Warranty Information

    Chapter 6: Warranty Information For warranty information, go to http://www.elotouch.com/Support/warranty.asp ® User Manual: Elo PayPoint SW602253 Rev B, Page 19 of 20...
  • Page 20 You or the retailer may undertake activities that may affect compliance. For this reason, Elo Touch Solutions is required to be specific to only the standard software provided by it. Use of Elo PayPoint products and services is subject to the Elo PayPoint Terms and Conditions of Use which may be found on Elo’s website: www.elotoucht.com.