Water Systems & Parts Warranty Information - Aquasafe Home II Installation Instructions Manual

WATER SYSTEMS & PARTS WARRANTY INFORMATION
AQUASAFE'S THREE YEAR WARRANTY
All Aquasafe Water Filtration Systems are hereby warranted to be free
from defects in material and workmanship for a full 3 years from the
time of the original purchase, excluding the filtration media (IE Re-
verse Osmosis Filters, Reverse Osmosis Membranes, DI Resin Beards
and other such media) as it is typical to change such media approx
every 6 months. Any filter housings or adaptor fittings found to be de-
fective will be replaced free of charge with all cost of shipping borne
by Aquasafe. Any costs, labor and associated liability with removal or
installation of the product for warranty consideration shall be borne
by the purchaser. Please note that Aquasafe's Systems are designed as
DIY (Do It Yourself ), therefore there should not be any costs associated
with removal or installation of the very simple to install and maintain
Reverse Osmosis Systems that Aquasafe offers.
FAUCET
Standard reverse osmosis faucets are replaced free for one full year.
After which, the standard faucets can be replaced at any time for one-
half the current retail price at time of replacement for life. Shipping
costs for replacement Faucets shall be borne by the customer.
PRE AND POST FILTER CARTRIDGES
Once used in a system, the Reverse Osmosis Pre and Post Filter Car-
tridges are non refundable. However if the structural integrity of a Pre
and Post filter is found to be damaged upon delivery and before use
in a system, a full 100% replacement will be sent with the cost of ship-
ping being borne by Aquasafe. The structural problem must be made
aware to Aquasafe no more then 30 days after delivery of product and
all defective filters must be returned to Aquasafe.
REVERSE OSMOSIS MEMBRANES
All Reverse Osmosis Membranes offered by Aquasafe come with a 1
year warranty. This warranty is void if any of the following has occurred
or is not adhered to:
• The Membrane has been subject to improper flow restriction ra-
tios. (please see the installation instructions pages for the proper
setting of the flow restriction ratios)
• If the water temperature exceeds 113°F (45°C).
• The membrane is not subjected to a pH lower then 4 or higher then
11.
• The membrane is exposed to water pressure greater then 150 psi.
• The membrane is allowed to dry out after its initial wetting. (The
Membrane should always be kept moist after its initial exposure to
water)
• If the membrane is exposed to greater than 1500 PPM water
BOOSTER PUMPS
Reverse Osmosis Booster Pumps are warranted for 90 days after the
date of purchase. If for any reason there is dissatisfaction with the pur-
chase of a booster pump within the 90 day period, a 100% refund of
the purchase price will be issued. The cost of returning the product
will be borne by the purchaser and the refund will be made when the
product is returned to Aquasafe.
WARRANTY CONDITIONS
•Shipping costs to and from the company, of products to be consid-
ered for warranty, shall be borne by the purchaser unless otherwise
specified in the warranty conditions listed above.
• Any costs associated with removal or installation of the product
for warranty consideration shall be borne by the purchaser. Please
page 22 | Home II Installation Instructions 05/13 | www.aquasafecanada.com
note that Aquasafe's Reverse Osmosis Systems are designed as DIY
(Do It Yourself ), therefore there should not be any costs associated
with removal or installation of this very simple to install system.
• This warranty does not apply to mechanical or structural damage
caused by: excessive water pressures over 150 psi, improper han-
dling, installation or abuse.
• Faucets and water filtration valves are warranted for a period of
one year only unless otherwise specified. This warranty applies to
manufacturing/material defects only.
• All replaceable water filtration cartridges are warranted to be free
from breakage/damage at the time delivery only.
• This warranty does not apply to any part or component that has
been subject to misuse, neglect or altered in any such way that it's
performance is affected.
• The company "Aquasafe" accepts no liability for damage caused in
any way by the product after installation. The product should be
closely monitored after initial installation and installed in accor-
dance with plumbing codes in your area when and where appli-
cable.
• Water filtration system installation instructions are provided online.
These instructions are as a guide to the installer only and do not
supersede the plumbing codes in your respective areas when and
where applicable. Containment of these instructions does not con-
clude that the Company promotes or endorses self-installation, and
no liability will be assumed by the company for the installation.
• No person, representative or firm is authorized to commit Aqua-
safe Systems to any further liability or obligation than those stated
on this form.
gENERAL CONDITIONS of WARRANTY
Damage to any part of a reverse osmosis system because of misuse;
misapplication; negligence; alteration; accident; installation; or opera-
tion contrary to our instructions, incompatibility with accessories not
provided by Aquasafe, or damage caused by freezing, flood, fire, or
Act of God, is not covered by this warranty. In all such cases, regular
charges will apply. This warranty is void if the claimer is not the original
purchaser of the unit or if the unit is not operated under normal mu-
nicipal water or well water conditions.
We assume no warranty liability in connection with this reverse osmo-
sis system other than that specified herein. This warranty is in lieu of all
other warranties, expressed or implied, including warranties of fitness
for a particular purpose. We do not authorize any person or representa-
tive to assume for us any other obligations on the sale of this reverse
osmosis system. Behind this product are years of research, design, and
production skills. Our reverse osmosis drinking water systems have
been carefully tested and approved. Through this warranty we are
demonstrating our confidence in Aquasafe's water filters and the qual-
ity our customers have come to expect from our 18+ years in business
providing the finest quality drinking water at pennies per liter for the
health and enjoyment of our long history of customers.
There has never been a greater need to be absolutely sure the water
we are consuming and giving to our children is free of all contami-
nants, toxins and drugs. The very best and most affordable way to en-
sure you and your loved ones are getting pure and healthy drinking
water is with a water purification system from Aquasafe.
Make the choice to avoid all dangers of tap water and its health haz-
ards by getting your very own reverse osmosis system today !