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No Caller Display number/name displayed
•
Have you subscribed to a Caller Display service from your network provider?
•
The caller may have withheld their number.
•
An exact name/number match was not found in your directory. Check that you have stored the full
STD dialling code.
Cannot register a handset to a base
•
You can register a total of 5 handsets to your answer machine and you can register your unit handset
to up to 4 bases. Check that you have not exceeded the limits.
•
Check that you have entered the correct PIN number (default PIN 0000).
•
Check that you are at least one metre away from other electrical equipment to avoid interference
when registering.
Answer machine does not ring
•
Have you connected the telephone line correctly?
•
Is the base ringer set to off?
•
You may have a faulty line or socket. Try using another socket or line.
Buzzing noise on my phone or on other electrical equipment nearby
•
Sometimes your unit can interfere with other electrical equipment if it is placed too close. It is rec-
ommended that you place your answer machine at least one metre away from electrical appliances
or metal obstructions to avoid any risk of interference.
Possible problems with text messaging
Text messages cannot be sent and screen displays Message Sending Failed
•
The answer machine power supply or telephone line cord might not be properly connected. Check
that the answer machine power supply is plugged into the mains socket and switched on and that
the telephone is plugged into the telephone wall socket.
•
There might be a fault on the line. Check your telephone line is working properly.
•
You might have deleted the server number in error.
•
Subscribe the service is reguined.
Cannot send text
•
The send and receive service center numbers are pre-programmed. If you need to change them,
please refer to "Add or change Service Centre numbers" or contact your service provider.
Cannot receive text
•
For some network operator, you will not be able to receive text messages until you have first sent a
message. The first message sent registers you with the text service.
•
More than one text messaging product is plugged into the line. Remove other products.
•
Check service centre number is correct.
•
Ensure you have subscribed to a Caller Display service and that it is active. You can check this by not-
ing if your phone displays your caller's number when you receive an incoming call.
•
If you are using personal user areas please ensure you have given people your user area number and
that they are entering it to the end of your telephone number when sending you a text message.
You keep hearing an error beep
•
You have pressed the wrong button in a sequence. Check the prompts in the display or refer to
instructions in this user guide.
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