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Axis Q1775-E User Manual

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AXIS Q1775-E Network Camera

User Manual

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Summary of Contents for Axis Q1775-E

  • Page 1: User Manual

    AXIS Q1775-E Network Camera User Manual...
  • Page 2 • This manual is intended for administrators and users of AXIS Q1775-E Low Voltage (LVD) Directive 2006/95/EC. See Safety on page 2 . • Fixed Network Camera, and is applicable to firmware 5.85 and later. Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU.
  • Page 3 The product shall be grounded either through a shielded network cable (STP) or other appropriate method. Battery The Axis product uses a 3.0 V BR/CR1220 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years.

  • Page 4: Table Of Contents

    Application Considerations ........AXIS Video Motion Detection ....... . .
  • Page 5 AXIS Q1775-E Network Camera Table of Contents Recording List ..........

  • Page 6: Safety Information

    AXIS Q1775-E Network Camera Safety Information Safety Information Hazard Levels Indicates a hazardous situation which, if not avoided, will result in death or serious injury. DANGER Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

  • Page 7: Hardware Overview

    Do not point the camera lens toward the sun or other high-intensity radiation sources because this could cause damage to the camera. Status LED 1/4” screw mount for wall/ceiling stand Power connector (blocked in AXIS Q1775-E) RS-485/422 connector I/O connector Control button...

  • Page 8: Connectors And Buttons

    AXIS Q1775-E Network Camera Hardware Overview Sunshield adjustment screw (2x) Sunshield Top cover Network camera Network connector (PoE) Safety wire tab Cable hole Bottom cover screws (4x) Heater Caution! May be hot 10. Bottom cover 11. Cable cover 12. Gasket 13.

  • Page 9: Control Button

    The status LED and buzzer signal (see page 10) assist levelling of the camera. The camera is level when the buzzer beeps continuously. • Connecting to an AXIS Video Hosting System service. See page 55. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...

  • Page 10: Led Indicators

    AXIS Q1775-E Network Camera Hardware Overview LED Indicators Note • The Status LED can be configured to be unlit during normal operation. To configure, go to Setup > System Options > Ports & Devices > LED. See the online help for more information.

  • Page 11: Access The Product

    To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted. The Axis product includes one (1) H.264 decoder license for viewing video streams and one (1) AAC audio license. The licenses are automatically installed with AMC. The administrator can disable the installation of the decoders, to prevent installation of unlicensed copies.

  • Page 12: Set The Root Password

    Set the Root Password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.

  • Page 13: Axis Media Control Viewer Toolbar

    2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 15 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 14 Microphone button – Click to mute or unmute the microphone. In Simplex - speaker only mode, the Microphone and Talk buttons must both be active to send audio to the Axis product. Click either button to stop audio transmission. Use the slider to control the volume of the speakers and the microphone.

  • Page 15: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 10 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 16: Alternative Methods Of Accessing The Video Stream

    AXIS Q1775-E Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...

  • Page 17: Access Audio Streams

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 18: Set Up The Product

    Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 19: Video And Audio

    AXIS Q1775-E Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 19. • Stream profiles. See page 20.

  • Page 20: Stream Profiles

    Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions.

  • Page 21: Onvif Media Profiles

    Capture Mode Capture mode defines the maximum resolution and maximum frame rate available in the Axis product. A capture mode with a large maximum resolution has a reduced maximum frame rate and vice versa. The capture mode setting also affects the camera’s angle of view as the effective size of the image sensor differs between capture modes.

  • Page 22: White Balance

    To change this setting go to Setup > Video & Audio > Camera Settings White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.

  • Page 23: Overlay

    For more information about privacy masks, see Privacy Mask on page 25. To use an overlay image, the image must first be uploaded to the Axis product. The uploaded image should be a Windows 24-bit BMP image with maximum 250 colors. The image width and height, in pixels, must be exactly divisible by 4 and cannot be larger than the maximum image resolution.
  • Page 24 For more examples of hexadecimal values, see the online help To scale the image automatically, select Scale with resolution. The image will be scaled down to fit the resolution used by the Axis product. 5. Click Save. To select the image to use as overlay: 1.

  • Page 25: Privacy Mask

    Privacy masks cannot be bypassed using the VAPIX® application programming interface (API). The Privacy Mask List (Video & Audio > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 26: Audio Clips

    To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help To configure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see Events on page 42.

  • Page 27: Configure The Live View Page

    Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 28 Defining the link as a web link will open the link in a new window. Output Buttons External I/O devices connected to the Axis product’s output ports can be controlled directly from the Live View page. To display output buttons in the Live View page: 1.

  • Page 29: Ptz (Pan Tilt Zoom)

    AXIS Q1775-E Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if a PTZ driver has been uploaded. See Install PTZ Driver on page 31. Preset Positions A preset position is a saved view that can be used to quickly steer the camera to a specific position. A preset position consists of the following values: •...

  • Page 30: Advanced

    AXIS Q1775-E Network Camera PTZ (Pan Tilt Zoom) To add a guard tour: 1. Go to PTZ > Guard Tour and click Add. 2. Enter a descriptive name. 3. Specify the pause length between runs. 4. Select an available preset position and click Apply.

  • Page 31: Install Ptz Driver

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events on page 42). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 32: Detectors

    AXIS Q1775-E Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, spray-painted or severely defocused. To send an alarm, for example an email, an action rule must be set up.
  • Page 33 Motion Detection Parameters on page 33. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Set Up Action Rules on page 42.

  • Page 34: Audio Detection

    Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

  • Page 35: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 36 AXIS Q1775-E Network Camera Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.

  • Page 37: Axis Video Motion Detection

    AXIS Video Motion Detection is an application that detects moving objects in the camera’s field of view. When a moving object is detected, AXIS Video Motion Detection sends an alarm that can be used by the Axis product or by third-party software, to, for example, record video or send a notification.
  • Page 38 Note To add and modify exclude areas, Internet Explorer and AXIS Media Control (AMC) must be used. To add an exclude area, click Add. The default exclude area is a rectangle placed in the center of the image. Use the mouse to move, reshape and resize the area so that it covers the desired part of the image.
  • Page 39 • Enabling visual confirmation may introduce video latency. Ignore Filters If AXIS Video Motion Detection 3 detects too many unwanted objects, start by modifying the include and exclude areas. If still too many objects are detected, use one or more of the ignore filters.

  • Page 40: Using The Application In An Action Rule

    The following example shows how to configure the Axis product to record video when AXIS Video Motion Detection 3 detects motion. 1. Insert an SD card in the Axis product, or go to Setup > System Options > Storage in the Axis product’s webpages and configure the product to use a network share.
  • Page 41 AXIS Q1775-E Network Camera AXIS Video Motion Detection 4. From the Trigger drop-down list, select Applications and then select VMD 3. 5. Configure other settings as required. For example, to only record video during certain time periods, select a Schedule.

  • Page 42: Events

    Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule.
  • Page 43 Live Stream Accessed – Trigger the rule when any stream is accessed and during edge storage playback. This can for example be used to send notifications. Shock Detection – Trigger the rule when the Axis product detects it has been tilted or hit. See Shock Detection on page 32.

  • Page 44: Add Recipients

    AXIS Q1775-E Network Camera Events Actions Available actions include: • Day/Night Vision Mode – Set day mode (IR cut filter on) or night mode (IR cut filter off). • Defog Mode– Set Defog Mode to On or Off. This action may be used to change between the modes automatically.
  • Page 45 AXIS Q1775-E Network Camera Events Recipient Use with action Notes Email Send Images An email recipient can contain multiple email addresses. Send Notification Send Video Clip Send Images Send Video Clip SFTP Send Images Encrypted file transfer using SSH File Transport Protocol (SFTP).

  • Page 46: Create Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see Certificates on page 53.

  • Page 47: Recordings

    Note The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is configured to use a time zone different from the local time zone, make sure to configure the Recording time filters according to the product’s time zone.

  • Page 48: Export Video Clip

    Note The exported recording is a Matroska video file (.mkv). To play the recording in Windows Media Player, AXIS Matroska File Splitter must be installed. AXIS Matroska File Splitter can be downloaded from www.axis.com/techsup/software To export a video clip, follow these steps: 1.

  • Page 49: Continuous Recording

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 59. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 50: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 51: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 52 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 53: Date & Time

    Axis product: Server/Client certificates - To authenticate the Axis product. CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network.

  • Page 54: Network

    In Wired mode the product will require a network cable to connect to the network. IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 55 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address field. For other methods of assigning the IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup Note •...
  • Page 56 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 57 (LAN) from the public network (Internet). Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router.
  • Page 58 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).

  • Page 59: Storage

    To use SNMP v3, HTTPS must be enabled, see HTTPS on page 52. To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Settings on page 64. UPnP The Axis product includes support for UPnP .
  • Page 60 To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.

  • Page 61: Ports & Devices

    6. Click Connect. To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools. To avoid filling the share, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings older than and select the number of days or weeks.

  • Page 62: Maintenance

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 63: Support

    System Overview To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log items.

  • Page 64: Reset To Factory Default Settings

    System Options File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 65: Troubleshooting

    To upgrade the product’s firmware: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2. Go to Setup > System Options > Maintenance in the product’s webpages.
  • Page 66 Axis product. Check all cabling and reinstall the product. Possible IP address conflict The static IP address in the Axis product is used before the DHCP server sets a dynamic address. with another device on the This means that if the same default static IP address is also used by another device, there may same subnet.
  • Page 67 Set a Capture Mode that prioritizes frame rate. Changing the capture mode to prioritize frame rate will lower the maximum resolution. See Capture Mode on page 21. The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product. See Technical Specifications on page 69.
  • Page 68 AXIS Q1775-E Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur. To identify the source of the problem, check the System Log under System Options >...

  • Page 69: Technical Specifications

    Open API for software integration, including VAPIX®, Support for AXIS Camera Application Platform, enabling Programming installation of additional applications Interface AXIS Video Motion Detection 3, AXIS Cross Line Detection, AXIS Digital Autotracking; specifications at www.axis.com AXIS Video Hosting System (AVHS) with One-Click Camera Connection ONVIF Profile S, specifications at www.onvif.org...
  • Page 70 AXIS Q1775-E Network Camera Technical Specifications Analytics Video motion detection, Tampering alarm, Audio detection, Gatekeeper, AXIS Camera Application Platform enabling installation of additional applications Event triggers Detectors, Hardware, Input signal, PTZ, Edge storage events, System, Time Event actions File upload: FTP, SFTP, HTTP, network share and email...

  • Page 71: Connectors

    AXIS Q1775-E Network Camera Technical Specifications Connectors I/O Connector 4-pin terminal block 2 3 4 For an example diagram, see Connection Diagrams on page 72. Note The I/O connector is connected to the housing (fan/heater) on delivery. In the case of a fan or heater error, an input signal will be triggered in the camera.

  • Page 72: Connection Diagrams

    AXIS Q1775-E Network Camera Technical Specifications Function Notes RS485/RS422 RX/TX A (RX) For full duplex RS485/RS422 (RX/TX) For half duplex RS485 RS485/RS422 RX/TX B RS485/RS422 TX A (TX) For full duplex RS485/RS422 RS485/RS422 TX B Connection Diagrams I/O Connector 0 V DC (-)
  • Page 73 Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.
  • Page 74 User Manual Ver. M2.2 AXIS Q1775-E Network Camera Date: July 2015 © Axis Communications AB, 2015 Part No. 62891...

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