Axis Q1755 User Manual
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Axis Q1755 User Manual

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USER'S MANUAL
AXIS Q1755 Network Camera
AXIS Q1755-E Network Camera

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Summary of Contents for Axis Q1755

  • Page 1 USER’S MANUAL AXIS Q1755 Network Camera AXIS Q1755-E Network Camera...
  • Page 2 • download user documentation and firmware updates • find answers to resolved problems in the FAQ database. Search by product, category, or phrases • report problems to Axis support by logging in to your private support area • visit Axis Support at www.axis.com/techsup AXIS Q1755/-E Network Camera User’s Manual...

  • Page 3: Table Of Contents

    AXIS Q1755/-E - Table of contents Contents Product Description ................. . 4 Key features .

  • Page 4: Product Description

    H.264. This is beneficial for video surveillance systems where very clear images and greater image detail are required. Zoom and autofocus • AXIS Q1755/-E have 10x optical zoom, 12x digital zoom and autofocus and can immediately zoom in to the desired field of view in perfect focus. Local storage •...

  • Page 5: Overview

    AXIS Q1755/-E - Product Description Overview Status indicator LED Hole for wall/ceiling mount Bottom view SD memory card slot M37x0.75 mounting thread for optional lens adaptor Audio out Rear view Audio in Microphone button CVBS Y/Pb/Pr/CVBS Video out RS-485/422 connector...
  • Page 6 AXIS Q1755/-E - Product Description AXIS Q1755-E Part number (P/N) & Serial number (S/N). The serial number may be required during the installation. Sun shield Top cover Network camera Network cabe I/O cable Caution! Heater May be hot Cable cover...

  • Page 7: Accessing The Camera

    2. Enter the IP address or host name of the camera in the Location/Address field of your browser. To access the camera from a Macintosh computer (Mac OSX), click on the Bonjour tab and select the AXIS Q1755 from the drop-down list.

  • Page 8: Setting The Root Password

    Options > Network > TCP/IP Advanced. For more information, please see NAT traversal (port mapping) for IPv4, on page 42. See also the AXIS Internet Dynamic DNS Service at www.axiscam.net For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup...

  • Page 9: The Live View Page

    The Snapshot button saves a snapshot of the video image currently on display. Right-click on the video image to save it in JPEG format on your computer. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available.
  • Page 10 AXIS Q1755/-E - Accessing the Camera AMC Audio controls AMC audio buttons control the speakers and microphone connected to the client computer. The buttons are only visible when audio is enabled. Speaker buttons - Click to switch the sound on or off.

  • Page 11: Video Streams

    Important! H.264 is licensed technology. The network camera includes one viewing client license. Installing additional unlicensed copies of the viewing client is prohibited. To purchase additional licenses, contact your Axis reseller.

  • Page 12: Motion Jpeg

    • QuickTime adds latency to the video and audio stream (up to 3 seconds) • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this • For input parameters to media.amp, refer to the VAPIX Application Programming Interface (API). See...
  • Page 13 AXIS Q1755/-E -...

  • Page 14: Basic Setup

    AXIS Q1755/-E - Basic Setup Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the network camera: Users, see page 38. TCP/IP, see page 40. Date & Time, see page 40. Video Stream, see page 11.

  • Page 15: Video & Audio

    AXIS Q1755/-E - Video & Audio Video & Audio Click to access the online help that explains the Setup tools. Video Stream Setup The video stream settings appear under four different tabs: • Image • Audio • H.264 • MJPEG...

  • Page 16: Video Stream

    AXIS Q1755/-E - Video & Audio Video Stream To avoid bandwidth problems on the network, the frame rate allowed to each viewer can be limited. Select the Unlimited radio button to allow the highest available frame rate or select the Limited to... radio button and enter a value (1-30) fps in the field.

  • Page 17: Stream Profiles

    Rotate image - AXIS Q1755 is designed to be installed with the logotype facing down but if the installation requires another position, the image can be rotated to the correct orientation. Select the appropriate value from the drop-down list. Please see the online help files for a description of each available setting.
  • Page 18 AXIS Q1755/-E - Video & Audio Once satisfied, click Save. Click View to view the video stream with the current configuration. Please see the online help files for a description of each available setting.

  • Page 19: Focus And Zoom

    See the online help for supported image formats and sizes. To use your own image, e.g. a logo, it must first be uploaded to AXIS Q1755/-E. Click Browse and locate the image file on the computer.

  • Page 20: Audio Settings

    • Simplex - Network Camera speaker only. Audio is transmitted from the client to AXIS Q1755/-E and played by the speaker connected to the camera. To send audio, the Talk and Microphone buttons in the AMC toolbar must both be enabled.

  • Page 21: Audio Clips

    AXIS Q1755/-E - Video & Audio The network camera can be set to trigger an event if the incoming sound level rises above, falls below, or passes the set Alarm level. Audio Output If the sound from the speaker is too low or too high, adjust the output gain for the active speaker attached to the network camera.

  • Page 22: Live View Config

    AXIS Q1755/-E - Live View Config Live View Config Layout Stream Profile From the Stream Profile drop-down list, select the stream profile that is to be used for the Live View page. Listed are the standard stream profiles as well as the ones created under Video & Audio > Stream Profiles.

  • Page 23: Action Buttons

    Viewer Settings Check the Show viewer toolbar box to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. The administrator can disable the installation of the H.264 decoder included with AXIS Media Control. This is used to prevent the installation of unlicensed copies.
  • Page 24 User defined cgi links can be used to issue API requests. For more information on the VAPIX Application Programming Interface User defined link (API), see the Video developer pages at Axis Web site www.axis.com/developer Output Buttons The output buttons are used to manually activate and inactivate the output port, for example, to switch a light on and off. To display the output buttons on the Live View page, select the type of control to use for the port from the drop-down list: •...

  • Page 25: Ptz (Pan Tilt Zoom)

    PTZ (Pan Tilt Zoom) Installing PTZ devices This Axis product supports several PTZ devices. Please see www.axis.com for a complete list of supported devices, and to obtain the correct driver. Follow the instructions below to install a PTZ device. Installing a PTZ device is accomplished in two steps: •...

  • Page 26: Ptz Configuration

    AXIS Q1755/-E - PTZ (Pan Tilt Zoom) PTZ Configuration Once a PTZ driver has been installed, additional sub menus will appear in the menu to the left under PTZ Preset Positions A preset position is a pre-defined camera view that can be used to quickly steer the camera to a specific location.

  • Page 27: Control Queue

    AXIS Q1755/-E - PTZ (Pan Tilt Zoom) Control Queue The PTZ control queue gives one user exclusive access to the PTZ controls for a limited amount of time, placing other users in queue. To keep their place in the queue, waiting clients must regularly poll the network camera. The polltime and the maximum number of users allowed in the queue can be configured on this page.

  • Page 28: Ptz Controls

    AXIS Q1755/-E - PTZ (Pan Tilt Zoom) PTZ Controls If the network camera has been appropriately configured, the Live View page displays the controls available for the installed Pan Tilt Zoom (PTZ) device. The administrator can enable/disable the controls for specified users under System Options >...

  • Page 29: Control Panel

    Click the Emulate joystick mode button and click in the image to move the camera in the direction of the mouse pointer. Note: There is also joystick support in AXIS Media Control (AMC). Control panel Click the Ctrl panel button to access the PTZ control panel. The buttons available in the control panel depend on the installed PTZ driver.

  • Page 30: Applications

    If there is an Internet connection in the camera, Automatic Installation appears in the web page. If there is no Internet connection to the camera, go to www.axis.com to acquire a License key file. You will need a license code and the device's serial number to receive a license key.

  • Page 31: Events

    AXIS Q1755/-E - Events Events Pre-defined parameters, known as an Event or Event type can trigger certain actions in the camera. A common Event type is an alarm that causes the camera to upload images. Many Event types use an Event Server, to receive uploaded images.

  • Page 32: Triggered Event

    AXIS Q1755/-E - Events Triggered Event A triggered event can be activated by: • Input ports • A manual trigger – using the manual trigger button on the Live View page or through the VAPIX® Application Pro- gramming Interface (API) •...

  • Page 33: Gatekeeper

    AXIS Q1755/-E - Events Continue image upload (unbuffered) – Upload video images for a fixed length of time or for as long as the trigger is active. Select type – Upload images to an FTP or HTTP server, send images by e-mail or save the video stream to the local storage disk.

  • Page 34: Motion Detection

    To delete an Include or Exclude window: a. Using AXIS Media Control (Internet Explorer): Select the window in the list of windows and click Del. b. Using the Java applet: Select the window and click on the cross in the upper right corner.

  • Page 35: Port Status

    AXIS Q1755/-E - Events Object Size History Sensitivity High level Only very large objects An object that appears in the Ordinary colored objects on ordinary trigger motion detec- “include window“ will trigger the backgrounds will trigger the motion tion motion detection for a long period...

  • Page 36: Recording List

    3 files, of which the .mkv or Matroska file is the actual recording. Note To play recordings in Windows Media Player download and install AXIS Matroska File Splitter from www.axis.com/techsup/software/ For more information on Matroska files see the online help The Remove button is used to delete unlocked recordings.

  • Page 37: Continuous Recording

    Continuous Recording The AXIS Q17 Series Network Camera can be configured to continuously save video to local storage. Automatic Disk Cleanup should be enabled when using Continuous Recording to prevent the local storage from becoming full. See Storage - Disk Management, on page 44.

  • Page 38: System Options

    Check the checkbox to enable anonymous PTZ control login to allow anonymous users to join a queue for gaining control of the PTZ controls. Enable Basic Setup - before using the AXIS Q1755/-E Network Camera, there are certain settings that should be •...

  • Page 39: Audio Support

    RADIUS server, examples of which are FreeRADIUS and Microsoft Internet Authentication Service. In Axis implementation, the network device and the authentication server authenticate themselves with the help of digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security).

  • Page 40: Date & Time

    Basic TCP/IP Settings AXIS Q1755/-E support both IP version 4 and IP version 6. Both versions may be enabled simultaneously, and at least one version must always be enabled. When using IPv4, the IP address for the camera can be set automatically via DHCP, or a static IP address can be set manually.

  • Page 41: Dns Configuration

    To use a static IP address for the network camera, check the radio button and then make the following settings: IP address - Specify a unique IP address for your AXIS Q1755/-E. (To check if the IP address you intend to use is avail- •...
  • Page 42 AXIS Q1755/-E - System Options NTP Configuration Obtain NTP server address via DHCP - Check this radio button to automatically look up and use the NTP server settings as provided by DHCP. Click the View button to see the current settings.
  • Page 43 SOCKS SOCKS is a networking proxy protocol. The Axis network camera can be configured to use a SOCKS server to reach networks on the other side of a firewall/proxy server. This functionality is useful if the network camera is located on a local network behind a firewall and notifications, uploads, alarms and such need to be sent to a destination outside the local network (such as the Internet).

  • Page 44: Storage - Disk Management

    If Enable traps is selected, enter the email address where the trap message is to be sent as well as the Trap community that should receive the message. There are four types of traps available for AXIS Q1755/-E. • Cold start •...

  • Page 45: Ports & Devices

    AXIS Q1755/-E - System Options Storage Device Once a formatted SD card has been inserted in the SD memory card slot, it is automatically mounted and information such as the available space and the size of the storage device is shown. The disk is full when there is less than 1000KB of space left on the memory card.

  • Page 46: Led Settings

    Setup page to conveniently make adjustments in the camera’s settings. Logs & Reports When contacting Axis support, please be sure to provide a valid Server Report with your query. The Access Log is automatically included in the server report.
  • Page 47 For more information, please visit the Video Developer pages at www.axis.com/developer File Upload Files (e.g. web pages and images) can be uploaded to AXIS Q1755/-E and used as custom settings. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user access group (viewer, operator or administrator) for the uploaded file.

  • Page 48: About

    All parameters are set to factory default value. Note: For other methods of setting the IP address, please refer to the product’s Installation Guide that accompanies the product, or download a copy from www.axis.com...

  • Page 49: Unit Connectors

    Transistor output - For connecting external devices such as relays and LEDs. Connected devices can be activated by AXIS VAPIX API, output buttons on the Live View page or by an Event Type. The output will show as active (shown under Events > Port Status) if the alarm device is activated.

  • Page 50: Led Indicators

    AXIS Q1755/-E - Unit connectors Function Pin number Notes Specifications Ground 3.3 V DC Power Can be used to power auxiliary equipment. Max load = 250 mA Note: This pin can only be used as power out. Configurable Digital input — Connect to GND to activate, or leave...

  • Page 51: Troubleshooting

    Upgrading the Firmware When you upgrade your camera with the latest firmware from the Axis Web site, your camera receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release, before updating the firmware.

  • Page 52: Axis Support

    AXIS Q1755/-E - Troubleshooting Axis Support If you contact Axis support (www.axis.com/techsup/), please help us to help you solve your problems expendiently by providing a Server Report and a detailed description of the problem. The Server Report contains important information about the server and its software, as well as a list of the current parameters.
  • Page 53 Factory default settings (page 48). The IP address has been changed by If the camera and client are on the same network, Run AXIS IP Utility to locate DHCP the camera. Identify the camera using its model or serial number...
  • Page 54 To enable the updating of video images in Microsoft Internet Explorer, set your (Internet Explorer only) browser to allow ActiveX controls. Also, make sure that AXIS Media Control (AMC) component is installed on your workstation. Configure your camera to use a Java applet for updating the video images under...
  • Page 55 > Source. Select Microphone for the internal microphone or for a con- nected external microphone. Select Line for a connected line in source. For further assistance, please contact your reseller or see the support pages on the Axis website at www.axis.com/techsup...

  • Page 56: Technical Specifications

    AXIS Q1755/-E - Technical Specifications Technical Specifications Function/group Item Specification Camera Models • AXIS Q1755 50 Hz/60 Hz • AXIS Q1755-E 50 Hz/60 Hz Image sensor 1/3" Progressive Scan CMOS 2 Megapixel Lens • f 5.1 - 51 mm, F1.8 - 2.1 •...
  • Page 57 • Battery backed-up real-time clock Power • AXIS Q1755: 8 – 20 V DC max 11,2 W, 20 - 24 V AC max 17,4 VA or Power over Ethernet IEEE 802.3af Class 3 • AXIS Q1755-E: Power over Ethernet IEEE 802.3af Class 3 or High Power over...

  • Page 58: General Performance Considerations

    AXIS Q1755/-E - Technical Specifications Function/group Item Specification Dimensions AXIS Q1755: 58 x 79 x 186 mm (2.3" x 3.1" x 7.3") (HxWxD) AXIS Q1755-E including sunshield: 87/120 x 140/161 x 404 mm (3.4/4.7” x 5.5/6.4” x 15.9”) Weight AXIS Q1755: 1.0 kg (2.2 lb) excl. power supply AXIS Q1755-E: 3.5 kg (7.7 lb.)

  • Page 59: Glossary Of Terms

    CMOS (Complementary Metal Oxide Semiconductor) - A CMOS is a widely used type of semiconductor that uses both ARTPEC (Axis Real Time Picture Encoder) - This chip is used negative and positive circuits. Since only one of the circuit for image compression.
  • Page 60 GOV (Group Of VOPs) - A group of VOPs is the basic unit of an H.264 video stream. The GOV contains different types and ETRAX (Ethernet Token Ring AXIS) - Axis' own numbers of VOPs (I-VOPs, P-VOPs) as determined by the GOV microprocessor.
  • Page 61 AXIS Q1755/-E - Glossary of Terms Interlacing was developed many years ago for the analog TV address is a unique identifier associated with a piece of world and is still used widely today. It provides good results networking equipment, or more specifically, its interface with when viewing motion in standard TV pictures, although there is the network.
  • Page 62 AXIS Q1755/-E - Glossary of Terms P-VOP - See VOP. prompt or the command line in UNIX. Pixel - A pixel is one of the many tiny dots that make up a Resolution - Image resolution is a measure of how much detail digital image.
  • Page 63 AXIS Q1755/-E - Glossary of Terms IMAP. These other protocols allow the user to save messages in whatever privileges you may have been granted for specific a server mailbox and download them periodically from the applications and data residing on that computer.
  • Page 64 AXIS Q1755/-E - Glossary of Terms more secure the encryption. WPA-PSK (Wi-Fi Protected Access - Pre-Shared Key) - This wireless encryption method uses a pre-shared key (PSK) for key management. Keys can usually be entered as manual hex values, as hexadecimal characters, or as a Passphrase.
  • Page 65 AXIS Q1755/-E - Index HTTPS 8, 38, 42 Absolute PTZ driver 28 Active/Inactive 24 Alarm 34, 49 I/O Ports 45 AMC 7 Input 49 ARP/Ping 41 Installing PTZ devices 25 Audio 16 IP Address Filtering 38 Audio input 20 Audio output 21...
  • Page 66 AXIS Q1755/-E - Index Support 46 System Options 38 TCP Server 31 TCP/IP Settings 40 Time Mode 40 Troubleshooting 51 Upgrade Server 46 UPnP 42, 44 Users 38 Video Stream 16...

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