Axis Q1775 User Manual
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AXIS Q1775 Network Camera
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Summary of Contents for Axis Q1775

  • Page 1 AXIS Q1775 Network Camera User Manual...
  • Page 2 Low Voltage (LVD) Directive 2014/35/EU. See Safety on page 2 . • AXIS Q1775 Fixed Network Camera, and is applicable to firmware 6.40 Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU. and later. It includes instructions for using and managing the product See Disposal and recycling on page 3 .
  • Page 3 Battery Learn more! The Axis product uses a 3.0 V BR/CR1220 lithium battery as the power Visit Axis learning center www.axis.com/academy/ for useful trainings, supply for its internal real-time clock (RTC). Under normal conditions webinars, tutorials and guides.
  • Page 4: Table Of Contents

    Application Considerations ........AXIS Video Motion Detection ....... . .
  • Page 5 AXIS Q1775 Network Camera Table of Contents Continuous Recording ..........
  • Page 6: Safety Information

    AXIS Q1775 Network Camera Safety information Safety information Hazard levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
  • Page 7: Hardware Overview

    Do not point the camera lens toward the sun or other high-intensity radiation sources because this could cause damage to the camera. Status LED 1/4” screw mount for wall/ceiling stand Power connector (blocked in AXIS Q1775-E) RS485/422 connector I/O connector Control button...
  • Page 8 AXIS Q1775 Network Camera Hardware overview Audio in 10 SD card slot 11 Audio out 12 CVBS button 13 Network connector (PoE) 14 Video out Y/Pb/Pr 15 Part number (P/N) & Serial number (S/N). The serial number may be required during the installation.
  • Page 9: How To Access The Product

    To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted. The Axis product includes one (1) H.264 decoder license for viewing video streams and one (1) AAC audio license. The licenses are automatically installed with AMC. The administrator can disable the installation of the decoders to prevent installation of unlicensed copies.
  • Page 10: Set The Root Password

    Set the Root Password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.
  • Page 11 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 13 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 12 Microphone button – Click to mute or unmute the microphone. In Simplex - speaker only mode, the Microphone and Talk buttons must both be active to send audio to the Axis product. Click either button to stop audio transmission. Use the slider to control the volume of the speakers and the microphone.
  • Page 13: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 10 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.
  • Page 14: Alternative Methods Of Accessing The Video Stream

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
  • Page 15 AXIS Q1775 Network Camera Media Streams Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp Multicast: axrtpm://<ip>/axis-media/media.amp • QuickTime supports G.711 and AAC audio encoding. The following paths can be used: rtsp://<ip>/axis-media/media.amp rtsp://<ip>/axis-media/media.3gp...
  • Page 16: Set Up The Product

    Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...
  • Page 17: Video And Audio

    AXIS Q1775 Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 17. • Stream profiles. See page 20.
  • Page 18 Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions.
  • Page 19 Image details that are important for forensic video analysis, for example faces and license plates, are preserved with enough number of bits. Axis’ Zipstream Technology for H.264 conforms to the H.264 standard and is compatible with third-party clients and VMS solutions that decode H.264 video.
  • Page 20: About Stream Profiles

    About capture modes Capture mode defines the maximum resolution and maximum frame rate available in the Axis product. A capture mode with a large maximum resolution has a reduced maximum frame rate and vice versa. The capture mode setting also affects the camera’s field of view as the effective size of the image sensor differs between capture modes.
  • Page 21 To change this setting go to Setup > Video & Audio > Camera Settings White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.
  • Page 22: About Overlays

    AXIS Q1775 Network Camera Video and Audio Image Settings Important The autofocus behavior is affected by factors such as light conditions, contrasts in the scene, and objects moving in and out. In these conditions or scenes, a manual focus could be preferable to enhance performance and allow the camera to focus faster.
  • Page 23 An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is first uploaded to the Axis product and then used to provide extra information or to mask a part of the image.
  • Page 24: About Privacy Masks

    Privacy masks cannot be bypassed using the VAPIX® application programming interface (API). The Privacy Mask List (Video & Audio > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.
  • Page 25: Audio Clips

    To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help To configure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see Events on page 41.
  • Page 26: Configure The Live View Page

    Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 27: User Defined Links

    Defining the link as a web link will open the link in a new window. Output Buttons External I/O devices connected to the Axis product’s output ports can be controlled directly from the Live View page. To display output buttons in the Live View page: 1.
  • Page 28: Ptz (Pan Tilt Zoom)

    AXIS Q1775 Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if a PTZ driver has been uploaded. See Install PTZ Driver on page 30. About preset positions A preset position is a saved view that can be used to quickly steer the camera to a specific position. A preset position consists of the following values: •...
  • Page 29: Gatekeeper

    AXIS Q1775 Network Camera PTZ (Pan Tilt Zoom) When the focus window is set from the Live View page, any change in the camera position will return the autofocus to the entire window. When clicking the Focus Window button in the preset position page, the most recently set focus window from the Live View page appears.
  • Page 30: Advanced

    Install PTZ Driver This Axis product supports several PTZ devices. Please see www.axis.com for a complete list of supported devices, and to obtain the correct driver. To install a PTZ device you need to install the PTZ driver.
  • Page 31: Control Queue

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events on page 41). The event will immediately be placed first in the queue except when an administrator is in control.
  • Page 32: Detectors

    Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.
  • Page 33 AXIS Q1775 Network Camera Detectors 3. Go to Events > Action Rules and set up an action rule, see Set Up Action Rules on page 41. Detected audio is indicated by colored peaks in the Activity indicator. An event is triggered when detected audio rises above or falls...
  • Page 34: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 35 AXIS Q1775 Network Camera Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to factory default settings on page 62.
  • Page 36: Axis Video Motion Detection

    AXIS Video Motion Detection is an application that detects moving objects in the camera’s field of view. When a moving object is detected, AXIS Video Motion Detection sends an alarm that can be used by the Axis product or by third-party software to for example, record video or send a notification.
  • Page 37 Note To add and modify exclude areas, Internet Explorer and AXIS Media Control (AMC) must be used. To add an exclude area, click Add. The default exclude area is a rectangle placed in the center of the image. Use the mouse to move, reshape and resize the area so that it covers the desired part of the image.
  • Page 38 • Enabling visual confirmation may introduce video latency. Ignore Filters If AXIS Video Motion Detection 3 detects too many unwanted objects, start by modifying the include and exclude areas. If still too many objects are detected, use one or more of the ignore filters.
  • Page 39: Using The Application In An Action Rule

    The following example shows how to configure the Axis product to record video when AXIS Video Motion Detection 3 detects motion. 1. Insert an SD card in the Axis product, or go to Setup > System Options > Storage in the Axis product’s webpages and configure the product to use a network share.
  • Page 40 AXIS Q1775 Network Camera AXIS Video Motion Detection 4. From the Trigger drop-down list, select Applications and then select VMD 3. 5. Configure other settings as required. For example, to only record video during certain time periods, select a Schedule.
  • Page 41: Events

    Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule.
  • Page 42 Live Stream Accessed – Trigger the rule when any stream is accessed and during edge storage playback. This can for example be used to send notifications. Shock Detection – Trigger the rule when the Axis product detects it has been tilted or hit. See Shock Detection on page 32.
  • Page 43: Add Recipients

    AXIS Q1775 Network Camera Events Actions Available actions include: • Day/Night Vision Mode – Set day mode (IR cut filter on) or night mode (IR cut filter off). • Defog Mode– Set Defog Mode to On or Off. This action may be used to change between the modes automatically.
  • Page 44 AXIS Q1775 Network Camera Events Recipient Use with action Notes Email Send Images An email recipient can contain multiple email addresses. Send Notification Send Video Clip Send Images Send Video Clip SFTP Send Images Encrypted file transfer using SSH File Transport Protocol (SFTP).
  • Page 45: Create Schedules

    AXIS Q1775 Network Camera Events certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see About certificates on page 51. Create Schedules Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside office hours.
  • Page 46: Recordings

    Note The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is configured to use a time zone different from the local time zone, make sure to configure the Recording time filters according to the product’s time zone.
  • Page 47: Export Video Clip

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 57. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.
  • Page 48: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.
  • Page 49: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 50 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.
  • Page 51: Date & Time

    Authority (CA). A self-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained. CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network.
  • Page 52: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 53 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address field. For other methods of assigning the IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup Note •...
  • Page 54 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 55 (LAN) from the public network (Internet). Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router.
  • Page 56 Note All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps. SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.
  • Page 57: Storage

    To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.
  • Page 58 Formatting the SD card will remove all data and recordings stored on the card. The Axis product can be configured to automatically format SD cards that are inserted into the product. If autoformat is enabled and an SD card is inserted, the product will check if the SD card has the ext4 file system. If the card has a different file system, the card will automatically be formatted to ext4.
  • Page 59: Ports & Devices

    6. Click Connect. To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools. To avoid filling the share, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings older than and select the number of days or weeks.
  • Page 60: Maintenance

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.
  • Page 61: Support

    System Overview To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log items.
  • Page 62: Reset To Factory Default Settings

    System Options File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.
  • Page 63: Troubleshooting

    The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
  • Page 64 Axis product. Check all cabling and reinstall the product. Possible IP address conflict The static IP address in the Axis product is used before the DHCP server sets a dynamic address. with another device on the...
  • Page 65 Set a Capture Mode that prioritizes frame rate. Changing the capture mode to prioritize frame rate might lower the maximum resolution depending on the product used and capture modes available. The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product.
  • Page 66 AXIS Q1775 Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur. To identify the source of the problem, check the System Log under System Options >...
  • Page 67: Technical Specifications

    AXIS Q1775 Network Camera Technical specifications Technical specifications You can find the latest version of the technical specifications at www.axis.com LED Indicators Note • The Status LED can be configured to be unlit during normal operation. To configure, go to Setup > System Options > Ports &...
  • Page 68: Sd Card Slot

    The status LED and buzzer signal (see page 67) assist leveling of the camera. The camera is level when the buzzer beeps continuously. • Connecting to an AXIS Video Hosting System service. See page 53. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...
  • Page 69 AXIS Q1775 Network Camera Technical specifications I/O connector Use with external devices in combination with, for example, tampering alarms, motion detection, event triggering, and alarm notifications. In addition to the 0 V DC reference point and power (DC output), the I/O connector provides the interface to: •...
  • Page 70: Performance Considerations

    AXIS Q1775 Network Camera Technical specifications Power connector 2-pin terminal block for AC/DC power input. Use a Safety Extra Low Voltage (SELV) compliant limited power source (LPS) with either a rated output power limited to ≤100 W or a rated output current limited to ≤5 A.
  • Page 71 Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.
  • Page 72 User Manual Ver. M4.4 AXIS Q1775 Network Camera Date: October 2016 © Axis Communications AB, 2015 - 2016 Part No. 62890...

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