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Axis ExCam XF Q1785 User Manual

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AXIS Q17 Series
AXIS Q1785-LE Network Camera
AXIS Q1786-LE Network Camera
ExCam XF Q1785 Explosion-protected Camera
F101-A XF Q1785 Explosion-protected Camera
XP40-Q1785 Explosion-protected Camera
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  • Page 1 AXIS Q17 Series AXIS Q1785-LE Network Camera AXIS Q1786-LE Network Camera ExCam XF Q1785 Explosion-protected Camera F101-A XF Q1785 Explosion-protected Camera XP40-Q1785 Explosion-protected Camera User manual...

  • Page 2: Installation

    AXIS Q17 Series Installation To watch this video, go to the web version of this document. help.axis.com/?&piaId=39799&section=install Installation video for the product. Preview mode is ideal for installers when fine tuning the camera view during the installation. No login is required to access the camera view in preview mode.

  • Page 3: Table Of Contents

    AXIS Q17 Series Table of Contents Installation ..........

  • Page 4: Get Started

    Get started Find the device on the network To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support.

  • Page 5: Verify That No One Has Tampered With The Firmware

    Verify that no one has tampered with the firmware To make sure that the device has its original Axis firmware, or to take full control of the device after a security attack: 1. Reset to factory default settings. See Reset to factory default settings on page 62.

  • Page 6: Configure Your Device

    AXIS Q17 Series Configure your device Configure your device Basic settings Set the capture mode 1. Go to Video > Installation > Capture mode. 2. Click Change. 3. Select a capture mode and click Save and restart. See also Capture modes on page 52.
  • Page 7 AXIS Q17 Series Configure your device 2. Click and use the slider to set the focus. Select scene profile A scene profile is a set of predefined image appearance settings including color level, brightness, sharpness, contrast and local contrast. Scene profiles are preconfigured in the product for quick setup to a specific scenario, for example Forensic which is optimized for surveillance conditions.
  • Page 8 AXIS Q17 Series Configure your device 4. Adjust the intensity. Reduce noise in low-light conditions To reduce noise in low-light conditions, you can adjust one or more of the following settings: • Adjust the trade-off between noise and motion blur. Go to Video > Image > Exposure and move the Blur-noise trade-off slider toward Low noise.
  • Page 9 Use corridor format to better utilize the full field of view in a long and narrow area, for example a staircase, hallway, road, or tunnel. 1. Depending on your device, turn the camera or the 3-axis lens in the camera 90° or 270°.
  • Page 10 AXIS Q17 Series Configure your device Verify the pixel resolution To verify that a defined part of the image contains enough pixels to, for example, recognize license plates, you can use the pixel counter. ABC 123 1. Go to Video > Image.

  • Page 11: Adjust The Camera View (Ptz)

    AXIS Q17 Series Configure your device Show an image overlay You can add an image as an overlay in the video stream. 1. Go to Video > Overlays. 2. Select Image and click 3. Click Images. 4. Drag and drop an image.

  • Page 12: View And Record Video

    AXIS Q17 Series Configure your device If you want the guard tour to go to the preset positions in a random order, turn on Play guard tour in random order. 5. Under Step settings: Set the duration for the preset.

  • Page 13: Set Up Rules For Events

    AXIS Q17 Series Configure your device 7. Select Add share even if connection fails if you experience temporary connection issues, or if the share is not yet configured. 8. Click Add. Record and watch video Record video directly from the camera 1.
  • Page 14 AXIS Q17 Series Configure your device • Make sure you have an SD card installed. 1. Start the application if it is not already running. 2. Make sure you have set up the application according to your needs. Create a rule: 1.
  • Page 15 AXIS Q17 Series Configure your device Configure the I/O port in the device web interface 1. Go to System > Accessories > I/O ports. 2. Click to set the direction to input for port 1. 3. Give the input module a descriptive name, for example “PIR detector”.
  • Page 16 AXIS Q17 Series Configure your device 12. Set the prebuffer time to 5 seconds. 13. Set the postbuffer time to 50 seconds. 14. Click Save. Zoom in on a specific area automatically with gatekeeper This example explains how to use the gatekeeper functionality to make the camera zoom in automatically on the license plate of a car that passes through a gate.

  • Page 17: The Web Interface

    AXIS Q17 Series The web interface The web interface To reach the device’s web interface, type the device’s IP address in a web browser. Note Support for the features and settings described in this section varies between devices. This icon indicates that the feature or setting is only available in some devices.

  • Page 18: Video

    Shows what kind of access to the device that is active, and what encryption protocols are in use. Recommendations to the settings are based on the AXIS OS Hardening Guide. Hardening guide: Link to AXIS OS Hardening guide where you can learn more about cybersecurity on Axis devices and best practices.
  • Page 19 AXIS Q17 Series The web interface Click to play the live video stream. Click to freeze the live video stream. Click to take a snapshot of the live video stream. The file is saved in the ‘Downloads’ folder on your computer. The image file name is [snapshot_YYYY_MM_DD_HH_MM_SS.jpg].
  • Page 20 AXIS Q17 Series The web interface • Video format: Select the encoding format to use in the live view. • Client stream information: Turn on to show dynamic information about the video stream used by the browser that shows the live video stream. The bitrate information differs from the information shown in a text overlay, because of different information sources.
  • Page 21 AXIS Q17 Series The web interface Important We recommend you not to use multiple image correction features at the same time, since it can lead to performance issues. Barrel distortion correction (BDC) : Turn on to get a straighter image if it suffers from barrel distortion. Barrel distortion is a lens effect that makes the image appear curved and bent outwards.
  • Page 22 AXIS Q17 Series The web interface Image Appearance Scene profile : Select a scene profile that suits your surveillance scenario. A scene profile optimizes image settings, including color level, brightness, sharpness, contrast, and local contrast, for a specific environment or purpose.
  • Page 23 AXIS Q17 Series The web interface : Turn on to make both bright and dark areas of the image visible. Local contrast : Use the slider to adjust the contrast of the image. A higher value makes the contrast higher between dark and light areas.
  • Page 24 • Move the slider towards Dark to increase the threshold for the IR-cut filter. The camera changes to night mode later. IR light If your device doesn’t have built-in illumination, these controls are only available when you connect a supporting Axis accessory. Allow illumination: Turn on to let the camera use the built-in light in night mode.
  • Page 25 AXIS Q17 Series The web interface • Flicker-free 60 Hz : The camera adjusts the aperture and gain automatically, and uses the shutter speed 1/60 s. • Flicker-reduced : This is the same as flicker-free, but the camera might use shutter speeds faster than 1/100 s (50 Hz) and 1/120 s (60 Hz) for brighter scenes.
  • Page 26 Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example, in scenes with moving objects.
  • Page 27 AXIS Q17 Series The web interface Optimize for storage: Turn on to minimize the bitrate while maintaining quality. The optimization does not apply to the stream shown in the web client. This can only be used if your VMS supports B-frames. Turning on Optimize for storage also turns on Dynamic GOP.

  • Page 28: Ptz

    AXIS Q17 Series The web interface Overlays : Click to add an overlay. Select the type of overlay from the dropdown list: • Text: Select to show a text that is integrated in the live view image and visible in all views, recordings and snapshots.
  • Page 29 AXIS Q17 Series The web interface Create preset position: Create a new preset position based on the current position of your camera. • Thumbnail: Turn on to add a thumbnail image for the preset position. • Name: Enter a name for the preset position.
  • Page 30 AXIS Q17 Series The web interface Limits To narrow down the area under surveillance, you can limit the PTZ movements. Save as Pan 0: Click to set the current position as zero-point for pan coordinates. Set pan-tilt limits: Turn on to set pan-tilt limits for PTZ movements. The camera uses the coordinates of the center of the image when you set pan-tilt limits.

  • Page 31: Audio

    • PTZ control queue: Turn on to place PTZ control requests in a queue. This displays the users status and position in the queue. To use the PTZ controls in AXIS Camera Station, turn off this setting. Enter queue: Click to add your request for PTZ control to the queue.

  • Page 32: Recordings

    AXIS Q17 Series The web interface Audio enhancement Input Ten Band Graphic Audio Equalizer: Turn on to adjust the level of different frequency bands within an audio signal. This feature is for advanced users with audio configuration experience. Talkback range : Choose the operational range to gather audio content.

  • Page 33: Apps

    • Activate license with a key: If the app requires a license, you need to activate it. Use this option if your device doesn’t have internet access. If you don’t have a license key, go to axis.com/products/analytics. You need a license code and the Axis product serial number to generate a license key.
  • Page 34 AXIS Q17 Series The web interface Synchronization: Select an option for the device’s date and time synchronization. • Automatic date and time (manual NTS KE servers): Synchronize with the secure NTP key establishment servers connected to the DHCP server. Manual NTS KE servers: Enter the IP address of one or two NTP servers. When you use two NTP servers, the device synchronizes and adapts its time based on input from both.
  • Page 35 WS-Discovery: Turn on to allow automatic discovery on the network. One-click cloud connection One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services.
  • Page 36 Authentication failed: Sends a trap message when an authentication attempt fails. Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP. • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS.
  • Page 37 When configured without a CA certificate, server certificate validation is disabled and the device tries to authenticate itself regardless of what network it is connected to. When using a certificate, in Axis' implementation, the device and the authentication server authenticate themselves with digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security).
  • Page 38 To install test firmware or other custom firmware from Axis on the device, you need a custom-signed firmware certificate. The certificate verifies that the firmware is approved by both the device owner and Axis. The firmware can only run on a specific device which is identified by its unique serial number and chip ID.
  • Page 39 AXIS Q17 Series The web interface Watch and export recordings. Pan, tilt, and zoom; with PTZ user access. The context menu contains: Update account: Edit the account properties. Delete account: Delete the account. You can’t delete the root account. Anonymous access Allow anonymous viewing: Turn on to allow anyone access the device as a viewer without logging in with an account.
  • Page 40 AXIS Q17 Series The web interface Add a rule: Create a rule. Name: Enter a name for the rule. Wait between actions: Enter the minimum time (hh:mm:ss) that must pass between rule activations. It is useful if the rule is activated by, for example, day-night mode conditions, to avoid that small light changes during sunrise and sunset activate the rule repeatedly.
  • Page 41 RSA is the preferred method during negotiation, followed by ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.
  • Page 42 IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device firmware can simplify integration of data and events produced in the device to systems which are not video management software (VMS).
  • Page 43 AXIS Q17 Series The web interface Connect: Turn on or off the MQTT client. Status: Shows the current status of the MQTT client. Broker Host: Enter the hostname or IP address of the MQTT server. Protocol: Select which protocol to use.
  • Page 44 AXIS Q17 Series The web interface Payload: Enter the content for the default message. Retain: Select to keep the state of client on this Topic QoS: Change the QoS layer for the packet flow. MQTT publication Use default topic prefix: Select to use the default topic prefix, that is defined in the device topic prefix in the MQTT client tab.
  • Page 45 DNS. Windows SMB/CIFS names are not supported. • Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share since each device gets its own folder.
  • Page 46 AXIS Q17 Series The web interface Tools • Check: Check for errors on the SD card. This only works for the ext4 file system. • Repair: Repair errors in the ext4 file system. To repair an SD card with the VFAT file system, eject the SD card, insert it in a computer, and perform a disk repair.
  • Page 47 When you create an ONVIF user, you automatically enable ONVIF communication. Use the username and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com. Add user: Click to add a new ONVIF user.
  • Page 48 AXIS Q17 Series The web interface Analytics metadata Metadata producers Metadata producers lists the apps that stream metadata and the channels they use. Producer: The app that produces the metadata. Below the app is a list of the types of metadata the app streams from the device.
  • Page 49 Pairing Pairing allows you to use a compatible Axis network speaker or microphone as if it’s part of the camera. Once paired, the network speaker acts as an audio out device where you can play audio clips and transmit sound through the camera. The network microphone will take up sounds from the surrounding area and make it available as an audio input device, usable in media streams and recordings.
  • Page 50 Severity: Select which messages to send when triggered. CA certificate set: See the current settings or add a certificate. Plain config Plain config is for advanced users with experience of Axis device configuration. Most parameters can be set and edited from this page.

  • Page 51: Maintenance

    Note All Axis device firmware is digitally signed to ensure that you only install verified firmware on your device. This further increases the overall minimum cybersecurity level of Axis devices. For more information, see the white paper “Signed firmware, secure boot, and security of private keys” at axis.com.

  • Page 52: Learn More

    Capture modes What capture mode to choose depends on the requirements for the frame rate and resolution of the specific surveillance setup. For specifications about available capture modes, see the product’s datasheet at axis.com. Privacy masks A privacy mask is a user-defined area that covers a part of the monitored area. In the video stream, privacy masks appear either as blocks of solid color or with a mosaic pattern.
  • Page 53 H.264 or MPEG-4 Part 10/AVC Note H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. To install additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller. H.264 can, without compromising image quality, reduce the size of a digital video file by more than 80% compared to the Motion JPEG format and by as much as 50% compared to older MPEG formats.
  • Page 54 AXIS Q17 Series Learn more Target bitrate Average bitrate (ABR) With average bitrate, the bitrate is automatically adjusted over a longer period of time. This is so you can meet the specified target and provide the best video quality based on your available storage. Bitrate is higher in scenes with a lot of activity, compared to static scenes.

  • Page 55: Applications

    Applications With applications, you can get more out of your Axis device. AXIS Camera Application Platform (ACAP) is an open platform that makes it possible for third parties to develop analytics and other applications for Axis devices. Applications can be preinstalled on the device, available for download for free, or for a license fee.
  • Page 56 Axis devices with factory default settings are pre-configured with secure default protection mechanisms. We recommend using more security configuration when installing the device. To find out more about Axis hardening guides and other cyber security related documentation, go to axis.com/support/cybersecurity/resources.

  • Page 57: Specifications

    AXIS Q17 Series Specifications Specifications Product overview Network connector Part nu mber (P/N) & Serial number (S/N) Safety wire Power connector I/O connector Audio connector Control button microSD card slot Function button 10 Status LED indicator IDC network connector Foot...

  • Page 58: Led Indicators

    Don’t remove the SD card while the product is running. This device supports microSD/microSDHC/microSDXC cards. For SD card recommendations, see axis.com. microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.

  • Page 59: Connectors

    AXIS Q17 Series Specifications Connectors Network connector RJ45 Ethernet connector with Power over Ethernet (PoE). IDC connector Use the insulation-displacement connector (IDC) to connect a network cable without an RJ45-connector. Note When using the IDC connector, connect a patch cable between the patch cable connector on the foot and the network connector on the camera assembly.
  • Page 60 AXIS Q17 Series Specifications I/O connector Use the I/O connector with external devices in combination with, for example, motion detection, event triggering, and alarm notifications. In addition to the 0 V DC reference point and power (12 V DC output), the I/O connector provides the interface to: Digital input - For connecting devices that can toggle between an open and closed circuit, for example PIR sensors, door/window contacts, and glass break detectors.
  • Page 61 AXIS Q17 Series Specifications...

  • Page 62: Reset To Factory Default Settings

    Using firmware from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track.

  • Page 63: Upgrade The Firmware

    3. Go to Maintenance > Firmware upgrade and click Upgrade. When the upgrade has finished, the product restarts automatically. You can use AXIS Device Manager to upgrade multiple devices at the same time. Find out more at axis.com/products/axis-device-manager. Technical issues, clues, and solutions If you can’t find what you’re looking for here, try the troubleshooting section at axis.com/support.
  • Page 64 IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed by DHCP changed, use AXIS IP Utility or AXIS Device Manager to locate the device on the network. Identify the device using its model or serial number, or by the DNS name (if the name has been configured).

  • Page 65: Performance Considerations

    Heavy network utilization due to poor infrastructure affects the bandwidth. • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance. Contact support Contact support at axis.com/support.
  • Page 66 User manual Ver. M14.5 AXIS Q17 Series Date: September 2023 © Axis Communications AB, 2017 - 2023 Part no. T10118679...

This manual is also suitable for:

Q1785-leQ1786-leQ17 seriesF101-a xf q1785Xp40-q1785

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