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Axis Q6042-C User Manual

Ptz dome network camera
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AXIS Q6042-C PTZ Dome Network Camera

User Manual

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  • Page 1: User Manual

    AXIS Q6042-C PTZ Dome Network Camera User Manual...
  • Page 2 This manual is intended for administrators and users of • Low Voltage (LVD) Directive 2006/95/EC. See Safety on page 2 . AXIS Q6042-C PTZ Dome Network Camera, and is applicable to • Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU. firmware 5.70 and later. It includes instructions for using and managing See Disposal and Recycling on page 3 .
  • Page 3 Battery The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years. Low battery power affects the operation of the RTC, causing it to reset at every power-up.

  • Page 4: Table Of Contents

    AXIS Media Control (AMC) ........
  • Page 5 AXIS Q6042-C PTZ Dome Network Camera Table of Contents Ports & Devices ..........

  • Page 6: Safety Information

    AXIS Q6042-C PTZ Dome Network Camera Safety Information Safety Information Hazard Levels Indicates a hazardous situation which, if not avoided, will result in death or serious injury. DANGER Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

  • Page 7: Hardware Overview

    AXIS Q6042-C PTZ Dome Network Camera Hardware Overview Hardware Overview Important Dust and particle buildup could affect the performance of the cooling system. To maintain the performance level, the outer heat sink in the camera’s cooling system may need occasional or regular cleaning. See the product’s Installation Guide for information on how to access and clean the outer heat sink.

  • Page 8: Led Indicators

    Resetting the product to factory default settings. See page 58. • Connecting to an AXIS Video Hosting System service. See page 50. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...

  • Page 9: Media Converter Switch

    AXIS Q6042-C PTZ Dome Network Camera Hardware Overview Media Converter Switch Power connector (DC input) Power connector (DC output) Network connector (internal) Network slot SFP (external) (2x) Network connector RJ45 (external) (2x) Camera LED indicator Network LED indicator (4x) Power LED indicator...
  • Page 10 AXIS Q6042-C PTZ Dome Network Camera Hardware Overview Network slot SFP (external) - Two SFP slots (100Base-FX/1000Base-X) for network connectivity. Each RJ45 and SFP port has its own dip switch. The dip switches control how the port forwards data. See Network Connector Dip Switches.
  • Page 11 AXIS Q6042-C PTZ Dome Network Camera Hardware Overview Dip switch position Description Remove VLAN tags from forwarded multicast packages. Use this setting when connecting to the Default (middle) network, directly or through a router or network switch. Left Block multicast packages that have a VLAN tag. Use this setting when connecting to a device that is not intended for multicast viewing.

  • Page 12: Access The Product

    If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup...

  • Page 13: Set The Root Password

    Set the Root Password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.
  • Page 14 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 16 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 15 AXIS Q6042-C PTZ Dome Network Camera Access the Product Select a PTZ preset position to steer the camera view to the saved position. See Preset Positions on page 28. Click the Start Auto Track button to start autotracking directly from the Live View page. See Autotracking on page 29.

  • Page 16: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 17: Alternative Methods Of Accessing The Video Stream

    AXIS Q6042-C PTZ Dome Network Camera Media Streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...
  • Page 18 • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 19: Set Up The Product

    Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 20: Video

    Width and Height fields and click Apply. • When accessing the Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle.

  • Page 21: Stream Profiles

    The GOP length is the number of frames between two consecutive I-frames. Increasing the GOP length may save considerably on bandwidth requirements in some cases, but may also have an adverse affect on image quality. The Axis product supports the following H.264 profile(s): •...

  • Page 22: Camera Settings

    To change this setting go to Setup > Video > Camera Settings White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.

  • Page 23: Overlay

    AXIS Q6042-C PTZ Dome Network Camera Video Exposure zones - This settings determines which part of the image is used to calculate the exposure. For most situations, the Auto setting can be used. For particular requirement, select a predefined area.
  • Page 24 For more information about privacy masks, see Privacy Mask on page 25. To use an overlay image, the image must first be uploaded to the Axis product. The uploaded image should be a Windows 24-bit BMP image with maximum 250 colors. The image width and height, in pixels, must be exactly divisible by 4 and cannot be larger than the maximum image resolution.

  • Page 25: Privacy Mask

    A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API). The Privacy Mask List, Video > Privacy Mask, shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 26: Configure The Live View Page

    Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...

  • Page 27: User Defined Links

    Defining the link as a web link will open the link in a new window. Output Buttons External I/O devices connected to the Axis product’s output ports can be controlled directly from the Live View page. Note To enable this setting at least one I/O port must be configured as an output port.

  • Page 28: Ptz (Pan Tilt Zoom)

    AXIS Q6042-C PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a saved view that can be used to quickly steer the camera to a specific position. A preset position consists of the following values: •...

  • Page 29: Gatekeeper

    Autotracking The Axis product can detect movement in the field of view, for example a moving vehicle or person. If autotracking is enabled, the Axis product will automatically pan and tilt to follow the moving object. In case there is much simultaneous movement, the area with the most movement will be followed.

  • Page 30: Guard Tour

    The enabled guard tour will keep running after the user has logged off or closed the browser. The guard tour capability in this Axis product also includes tour recording. Tour recording is described in Tour Recording on page 31.

  • Page 31: Osdi Zones

    Axis product. Each OSDI zone is set up with coordinates and a descriptive name. OSDI zones are set up under PTZ > OSDI Zones. The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas.
  • Page 32 AXIS Q6042-C PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Move speed sets the speed of the camera’s pan and tilt movements. The default setting is maximum speed. When using a joystick (or emulating one with the mouse) the Enable proportional speed setting can be used to reduce the maximum pan/tilt movement speed, i.e.

  • Page 33: Control Queue

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events on page 38). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 34: Detectors

    Motion Detection Parameters on page 34. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Set Up Action Rules on page 38.
  • Page 35 AXIS Q6042-C PTZ Dome Network Camera Detectors Parameter Object Size History Sensitivity Description Object size relative to window Object memory length. Difference in luminance size. between background and object. Only very large objects trigger An object that appears in Ordinary colored objects on High level (100%) motion detection.

  • Page 36: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 37 AXIS Q6042-C PTZ Dome Network Camera Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.

  • Page 38: Events

    Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule.
  • Page 39 This can for example be used to send notifications. Motion Detection – Trigger the rule when motion is detected. See Motion Detection on page 34. Shock Detection – Trigger the rule when the Axis product detects it has been tilted or hit. See Shock Detection on page 34.

  • Page 40: Add Recipients

    AXIS Q6042-C PTZ Dome Network Camera Events Actions Available actions include: • Day/Night Vision Mode – Set day mode (IR cut filter on) or night mode (IR cut filter off). • Overlay Text – Display an overlay text. See Use Overlay Text in an Action Rule on page 25.
  • Page 41 Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see Certificates on page 47.

  • Page 42: Create Schedules

    AXIS Q6042-C PTZ Dome Network Camera Events Create Schedules Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside office hours. Use one of the predefined schedules or create a new schedule as described below.

  • Page 43: Recordings

    Note The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is configured to use a time zone different from the local time zone, make sure to configure the Recording time filters according to the product’s time zone.

  • Page 44: Export Video Clip

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 54. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 45: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 46: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 47 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 48: Date & Time

    PKCS#12 format. The Axis product is shipped with several preinstalled CA certificates. If required, additional CA certificates can be installed: 1.

  • Page 49: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 50 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address field. For other methods of assigning the IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup Note •...
  • Page 51 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 52 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).
  • Page 53 Note All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps. SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

  • Page 54: Storage

    To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.
  • Page 55 6. Click Connect. To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools. To avoid filling the share, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings older than and select the number of days or weeks.

  • Page 56: Ports & Devices

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 57: Support

    For more information, see www.axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the...

  • Page 58: Reset To Factory Default Settings

    System Options Plain Config Plain Config is for advanced users with experience of Axis product configuration. Most parameters can be set and modified from this page. To open Plain Config, go to System Options > Advanced > Plain Config. Axis Support does not provide assistance.

  • Page 59: Multi-Connector Cable

    AXIS Q6042-C PTZ Dome Network Camera Multi-Connector Cable Multi-Connector Cable Note The supplied multi-connector cable is required in order to maintain the camera’s NEMA/IP rating. The multi-connector cable is connected to the camera’s multi-connector, see Hardware Overview on page 7 .
  • Page 60 AXIS Q6042-C PTZ Dome Network Camera Multi-Connector Cable Ethernet – receiving 3 – green/white 4 – green Ethernet – receiving Ethernet – transmitting 5 – orange/white 6 – orange Ethernet – transmitting 8 – black 0 V DC 0 V DC (-) 1, 9 –...

  • Page 61: Troubleshooting

    To upgrade the product’s firmware: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2. Go to Setup > System Options > Maintenance in the product’s webpages.

  • Page 62: Symptoms, Possible Causes And Remedial Actions

    Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting the IP address Try the installation again.
  • Page 63 Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames. Lower the image resolution. The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product. See Technical Specifications on page 65. Video and image problems, general Image unsatisfactory Check the video stream and camera settings under Setup >...
  • Page 64 AXIS Q6042-C PTZ Dome Network Camera Troubleshooting Video cannot be recorded Check that the SD card is not write protected (that is, read only). SD card cannot be mounted Reformat the SD card and then click Mount. NOTICE TICE TICE Formatting the card will remove all content, including all recordings, from the SD card.

  • Page 65: Technical Specifications

    AXIS Q6042-C PTZ Dome Network Camera Technical Specifications Technical Specifications Item Specifications Function/group Camera Models AXIS Q6042-C 60 Hz AXIS Q6042-C 50 Hz Image sensor ¼” ExView HAD Progressive Scan CCD Lens f 3.3–119 mm F1.4–4.2 Autofocus Automatic day/night Horizontal angle of view: 57.2°–1.7°...
  • Page 66 AXIS Q6042-C PTZ Dome Network Camera Technical Specifications Item Specifications Function/group System Application Open API for software integration, including VAPIX® and AXIS Camera Application Integration Programming Platform; specifications at www.axis.com Interface AXIS Video Hosting System (AVHS) with One-Click Connection ONVIF Profile S, specification at www.onvif.org...

  • Page 67: Media Converter Switch

    Camera: 4.5 kg (9.9 lb.) Included AXIS T8605 Media Converter Switch, IP66-rated multi-connector cable, Installation accessories Guide, Windows decoder 1-user license Video AXIS Camera Companion, AXIS Camera Station, Video management software from Axis’ management Application Development Partners available on www.axis.com/techsup/software software Optional Power Supply...
  • Page 68 AXIS Q6042-C PTZ Dome Network Camera Technical Specifications Camera Connectors Power connector Two 2-pin terminal blocks for power output (pin 4 is not used). Function Notes Specifications 1, 2 DC output 12 V DC Power out to camera 12.0-13.2 V DC, min 70 W...

  • Page 69: Performance Considerations

    Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.
  • Page 70 User Manual Ver. M6.5 AXIS Q6042-C PTZ Dome Network Camera Date: June 2015 © Axis Communications AB, 2014 - 2015 Part No. 1463360...

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