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Before You Call (co.ti.ued)
Solutions to Common Problems
Before you call for service, review this list. It may save you time and expense.
The list includes common
occurrences
that are
not the result of defective
workmanship
or materials
in this appliance.
OCCURRENCE
POSSIBLE CAUSE/SOLUTION
Control pads far Sensor Cooking, One-
* The oven door was opened and closed without
initiating a cooking
cycle within
Touch Cooking, and Defrost will nat
three minutes. Touch Stop to resume normal
pad operation.
operate.
Microwave
oven light does not come
° If one of those situation
appear
please check the electrical
outlet, fuse and/or
on. Coaling fan does not work.
circuit breaker.
If they are functioning
properly,
contact
Sears Part & Repair. A
Turntable
does not rotate,
Water in a
microwave
oven should never be servicer
by a "do-it-yourself"
repair
person.
cup in microwave
does not warm.
A fan always
comes on when
I use my
° This is normal. This appliance
is equipped
with a blower which keeps all internal
microwave
oven
components
at a cool temperature.
The blower
may keep running even if the
oven has been turned off, until the components
have cooled
down.
Faulty Installatlon
Entire appllance
does not
operate
° Place oven rack in center of oven. Place a level on the oven rack. Contact
installing agent if rack and cabinet
cutout flooring
are not level.
° Kitchen cabinet
misaiignment
may make oven appear
to be not level. Be sure
cabinets
are square and level. Contact
cabinet
maker to correct
problem.
°
The time of day is not set. The time of day must first be set in order to operate
the oven. See "Setting
clock at power up" in the Getting Started section.
°
Be sure electrical
cord is securely connected
into the electrical
junction
box.
°
Cord/plug
is not installed and/or
connected.
Cord is not supplied
with oven.
Contact
your dealer,
installing agent or authorized
servicer.
°
Service wiring is not complete.
Contact
your dealer,
installing agent or
authorized
service agent.
°
Electrical
power outage.
Check house lights to be sure. Caii your local electric
company
for service.
°
Short in cord/plug.
Replace
cord/plug.
°
Controls are not set properly.
See instructions to set the controls.
°
House fuse has blown
or circuit
breaker
has tripped
immediately
following
installation.
Oven
does
not operate
Oven light does not work
°
House fuse may not be fully engaged.
Check fuse and screw or engage
circuit
breaker
securely.
° Be sure the oven controls are set properly
for the desired cooking
feature.
See
Dual Convection Lower Oven Operating
Instructlons
in this Use & Care Guide
or read the instructions "Entire appliance
does not operate"
in this checklist.
° Replace or tighten
bulb. See Changing
Lower Oven Light section in this Use &
Care Guide.
Self-cleanlng
cycle does not
work
°
Electrical
power
outage.
Check
house
lights
to be sure. Call
your
local
electric
company
for service.
*
Make
sure the oven
door
is closed.
° Make sure you have removed the oven racks and the oven rack supports from
the oven.
° Controls not set properly.
Follow instructions under '"Dual Convection
Lower
Oven
Self-Cleaning
Cycle'L
32
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