Recording A Calling Party Number; Displaying Incoming Calls - Nortel 2004 User Manual

While on an active call

Recording a Calling Party Number

Use the Calling Party Number feature to record a caller's number, or to
charge a call to an account number, during an established call.
To record a caller's number for accounting purposes:

Displaying incoming calls

Use the Display feature to display a second incoming caller's number and
name (if available) during an active call, without interfering with the call in
progress.
To view the information on an incoming call while on a call in
progress:
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1. Press the Call Party
is placed on hold.
2. Dial a charge account number or the
caller's number.
Note: For information on using the
Charge soft key, see "Charging a call or
charging a forced call" on page 90.
3. Press the Call Party
the call.
1. Press the Display
soft key. The caller
soft key to return to
key.