Warranty Registration; Service And Support Options - NEC ServerCare Express5800/FT Warranty

Warranty Registration

Service and Support Options

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If defective CRU is not returned to NECSAM within 10 business days, customer will be charged the list price for the
replacement part. All Service response times are contingent upon parts availability. Call for support must be
received by 3:00pm, PST.
You must register your system online at:
http://www.necsam.com/registration
Upon receipt of the registration information, you will be
registered for ServerCare Service. Registration automatically
registers your system for the program, providing you with
product updates and program information.
Once registered for the ServerCare Service Support program,
NEC Solutions (America) offers a variety of optional service
and support programs. These programs may be purchased
directly from NEC Solutions (America), separately or in
combination.
EXTENDED W ARRANT Y
2 year – Extends Standard Warranty for year 2.
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2 and 3 year – Extends Standard Warranty for years
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2 and 3.
HARDW ARE TELEPHONE SUPPORT COVERAGE
24 Hours/Day, 7 Days/Week, Support Coverage
♦
CRU ADVANCE SHIP PROGRAM:
Authorizes the advance shipment of replacement CRU parts
prior to receiving the defective CRU. Note: Must also
purchase 24/7 Hard ware Telephone Support Coverage.
7 Day/ Next Day Parts Delivery.
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ServerCare Service
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