Introduction; Warranty Registration; Program Highlights - NEC Express5800/320Fd FT Maintenance And Service Manual

Introduction

Warranty Registration

Program Highlights

NEC Corporation of America, "NECAM", offers one of the
strongest warranty programs in the computer industry. This
document will focus on the NECCare Standard Warranty
Program for the Express5800/300 Series Fault Tolerant
Servers.
For efficient service, register your system online at:
http://www.necam.com/registration
Upon receipt of the registration information of your new NEC
product you will be entitled to utilize NEC's online Self-
Support web site. You will find such information as; product
updates, specific warranty coverage for your product or you
can initiate technical support for your questions all from one
location.
NEC Corporation of America's NECCare Standard/300
Maintenance and Service Warranty Program offers you the
following benefits:
3-years Standard Limited Warranty coverage
■
3-Years Customer Replacement Units (CRU) parts
■
replacement:
For those parts designated as CRU, NECAM will
♦
provide a Next Business Day part shipment to the
customer.
Monday-Friday, 9am-5pm (Local time) toll-free hardware
■
technical phone support in the USA and Canada (Includes:
Hawaii, Alaska and Puerto Rico)
1-877-632-0064
♦
90 days telephone support for core software (Operating
■
system, BIOS, Management Software.)
1-Year telephone support for VMWare (from the initial time
■
of purchase)
NECCare Service 320- 8/2009