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◎ You must submit an application if using the Security Lock Service for the
first time. (This can be submitted even after losing your phone.)
◎ The Remote control lock cannot be activated if your IS11PT is turned off,
is outside the service area, or if "Airplane mode" is turned on. The Remote
control lock may also fail if your IS11PT is in an area with poor signal
quality.
◎ The Remote control lock cannot be activated if no au IC-Card, or if a IC-
Card which is not yours is inserted in your IS11PT.
■ Unlocking the Remote control lock activated
through au Customer Support
Even if you activated the Remote control lock using the Security Lock
Service, you can unlock your IS11PT screen after you retrieve it.
Initializing IS11PT
You can reset the settings of all functions to their factory default. Note
that all data saved in the IS11PT internal memory is deleted.
1
On the setting menu screen, [Privacy]
2
[Factory data reset] → [Reset phone]
If the screen lock is set, the unlock screen is displayed. Enter the
pattern, PIN or password to unlock the screen.
3
[Erase everything]
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