Raymarine Customer Support; Checking The Software Version - Raymarine i50 Installation And Operation Instructions Manual

11.1 Raymarine customer support

Raymarine provides a comprehensive customer support service.
You can contact customer support through the Raymarine website,
telephone and email. If you are unable to resolve a problem, please
use any of these facilities to obtain additional help.
Web support
Please visit the customer support area of our website at:
www.raymarine.com
This contains Frequently Asked Questions, servicing information,
e-mail access to the Raymarine Technical Support Department and
details of worldwide Raymarine agents.
Telephone and email support
In the USA:
• Tel: +1 603 324 7900
• Toll Free: +1 800 539 5539
• Email: Raymarine@custhelp.com
In the UK, Europe, the Middle East, or Far East:
• Tel: +44 (0)13 2924 6777
• Email: ukproduct.support@raymarine.com
Product information
If you need to request service, please have the following information
to hand:
• Product name.
• Product identity.
• Serial number.
• Software application version.
You can obtain this product information using the menus within your
product.
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11.2 Checking the software version

Depending on the instrument display variant follow the steps below
to identify the software version of your unit.
During normal operation:
1. i50 Depth — Press and hold the Depth and Alarm buttons
simultaneously for 4 seconds.
2. i50 Speed — Press and hold the Speed and Trip buttons
simultaneously for 4 seconds.
3. i50 Tridata — Press and hold the Depth and Speed buttons
simultaneously for 4 seconds.
The software version will be displayed on the screen.
i50