General - Toshiba 43L310U Manual

43L310U/ 49L310U/55L310U Toshiba 43"/49"/55" 1080p 60Hz LED TV

General

Problem Solution
No power.
• Make sure that the power cord
• Unplug the power cord, wait 60
• Other devices (for example, a
"No video" error
• Press INPUT and make sure that
message is
displayed.
• If you are using a cable or
After Auto
• Reception can vary by channel
Channel Search,
there are no
channels.
• Make sure that the antenna or
• Try replacing the cable between
When I press
• Make sure that the video input
INPUT, I cannot
select my
device (it is
grayed out).
• Make sure that the video input
is plugged into a working
outlet.
seconds, then plug the cord
back in and turn on your TV.
surround sound receiver,
external speakers, fans, or hair
dryers) may be interfering with
your TV. Try turning off one
device, at a time, then turning
on your TV to determine which
device is causing interference.
After you have determined
which device is causing
interference, move it further
from the TV to eliminate the
interference.
you have selected the correct
input for the device or service
you are trying to use.
satellite box, use the remote
that came with that box to
change channels.
depending on the broadcast
power level of a given station.
Contact your cable or satellite
TV provider.
cable/satellite TV is connected
securely to your TV.
the antenna/cable or
cable/satellite box and your TV.
source for the device is not
hidden. See Labeling a video
input source on page 71.
sources are not locked. See
Locking video inputs on
page 65.
Problem
One or more
channels do not
display.
Password is lost.
Some settings
cannot be
accessed.
TV cabinet
creaks.
Control buttons
do not work.
TV keeps
turning off.
A retail banner
is displayed.
www.tv.toshiba.com
Solution
• Make sure that the channels are
not blocked. See Locking
channels on page 66.
• Make sure that the channels are
not hidden. The channel may
have been deleted from the
channel list. You can tune to the
channel by pressing the
number buttons or you can add
the channel back to the channel
list. See Hiding channels
page 60.
• If you are using a cable or
satellite box, use the remote
that came with that box to
change channels.
• Press INPUT and make sure that
you have selected the correct
input for the device or service
you are trying to use.
• If you forget your PIN, open the
screen where you enter your
PIN, then press INFO four times
within five seconds. The PIN is
cleared and you can enter a
new PIN. See Setting a new PIN
on page 62.
• If a setting is grayed, the setting
is not available in the current
video input mode (for example
TV mode). Change to a different
video input source. See
Selecting the video input
source on page 41.
• When the TV is in use, the
temperature rises naturally and
may cause the cabinet to
expand or contract which can
cause a creaking noise. This is
not a malfunction.
• Make sure that the Panel Lock
option is set to Off. See
control buttons on your TV
page 67.
• Unplug the power cord, wait a
few seconds, then plug the cord
back in and turn on your TV.
• Make sure that the sleep timer
is not turned on. See
sleep timer on page 71.
• You selected Store Mode when
you ran the Initial Setup wizard.
Go to the Installation menu,
highlight Store / Home Mode,
then press or to select
Home, then press ENTER.
on
Locking
on
Setting the
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