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Interior Features
Bluetooth®
Mazda Bluetooth
If you have any problems with Bluetooth
U.S.A.
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Phone:800-430-0153 (Toll-free)
Web: www.MazdaUSA.com/bluetooth
Canada
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Phone:800-430-0153 (Toll-free)
Web: www.mazdahandsfree.ca
Mexico
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Center of Attention to Client (CAC)
Phone:01-800-01-MAZDA (Toll-free)
Web: www.mazdamexico.com.mx
®
Bluetooth
Device pairing, connection problems
Symptom
Unable to perform pairing
Pairing cannot be performed again
Unable to perform pairing
Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently
Does not connect automatically
when starting the engine
*1 Setting which detects the existence of a device external to the Bluetooth® unit
í
5-124
Some models.
Troubleshooting
®
Hands-Free Customer Service
The pairing information paired to the
Bluetooth
recognized correctly.
The Bluetooth
Find Mode/Visible setting
device may turn off automatically
after a period of time has elapsed
depending on the device.
The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants.
The pairing information is updated
when the device OS is updated.
í
®
, contact our toll-free customer service center.
Cause
®
unit or device is not
®
function and the
*1
on the
Solution method
First make sure the device is
compatible with the Bluetooth
and then check whether the
®
Bluetooth
function and the Find
*1
Mode/Visible setting
are turned on. If pairing is still not
possible after this, contact an
Authorized Mazda Dealer or Mazda
®
Bluetooth
Hands-Free Customer
Service.
Perform pairing using the following
procedure.
Clear Mazda stored in the
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device.
Perform pairing again.
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Check whether the Bluetooth
function and the Find Mode/Visible
*1
setting
on the device are turned on
and pairing or reconnect.
Move the device to a location in
which radio wave interference is less
likely to occur.
Perform pairing again.
®
unit,
on the device
®
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