Gigaset e630 Instruction Manual page 66

Service (Customer Care)
repairs, failure to follow instructions, problems caused by the carrier's network coverage,
exposure to fire, water or excessive moisture or dampness, floods, or extreme changes in
climate or temperature, acts of God, riots, acts of terrorism, spills of food or liquids, viruses or
other software flaws introduced into the Product or other acts which are not the fault of
Gigaset NAM and which the Product is not specified to tolerate, including damage caused by
mishandling or blown fuses.
– Products which have had warranty stickers, electronic serial number and/or serial number
label removed, altered, rendered illegible or fraudulently applied to other equipment.
– Signal reception problems (unless caused by defect in material or workmanship in the
Product).
– Products operated outside published maximum ratings.
– Performance of the Products when used in combination with other products or equipment
not manufactured, supplied or authorized by Gigaset NAM.
– Consumables (such as batteries and fuses).
– Payments for labor or service to representatives or service centers not authorized to perform
product maintenance by Gigaset NAM.
– Loss of data.
– Testing and examination discloses that the alleged defect or malfunction in the Product does
not exist.
This warranty does not cover customer education, instruction, installation or removal, set up
adjustments, problems related to service(s) provided by a carrier or other service provider, and/
or signal reception problems. Gigaset NAM shall not be responsible for software, firmware,
information, or memory data contained in, stored on, or integrated with any Products returned
for repair, whether under warranty or not. This warranty is valid only in the country in which it is
purchased (i.e., the United States of America or Canada respectively, but not both).
USE WITH ACCESSORIES NOT SUPPLIED BY GIGASET NAM OR NOT OTHERWISE EXPRESSLY
AUTHORIZED BY GIGASET NAM MAY VOID WARRANTY.
4. WARRANTY CLAIM PROCEDURE
All warranty claims must be made by notifying Gigaset NAM prior to the expiration of the
warranty period. Gigaset NAM's obligation to provide warranty support shall not extend past
the end of the warranty period, except that any product repaired or replaced during the
warranty period shall continue to be warranted for the balance of such warranty period or thirty
(30) days, whichever is greater.
Support service will be provided for you by accessing the toll free customer service number:
1-866 247-8758 tollfree
5. LIMITATION OF WARRANTY
Gigaset NAM makes no warranty or representation that the software in the Products will meet
your requirements or will work in combination with any hardware or applications software
products provided by third parties, that the operation of the software will be uninterrupted or
error free, or that all defects in the software products will be corrected.
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