Service (Customer Care) - Gigaset e630 Instruction Manual

Service (Customer Care)

Customer Care Warranty for Cordless Products
To obtain Customer Care Warranty service,
product operation information, or for problem resolution, call:
1-866 247-8758
Toll Free:
End-user limited warranty
This product is covered by a one year limited warranty. Any repair replacement or warranty
service, and all questions about this product should be directed to:
1-866 247-8758 tollfree.
This limited, non-transferable warranty is provided to the original buyer/end-consumer ("you")
for systems, handsets and accessories (collectively, "Product") provided by Gigaset
Communications USA LLC or Gigaset Communications Canada Inc. (collectively "Gigaset NAM").
Gigaset NAM warrants to you that at the date of purchase, the Product is free of defects in
workmanship and materials and the software included in the Product will perform in substantial
compliance to its program specifications.
1. WARRANTY PERIOD
The Product warranty period is one (1) year from the original date of purchase by you. Proof of
purchase (e.g., sales slip or invoice) must be provided with any Product returned during the
warranty period. Batteries supplied with the Products are warranted to be free from defects at
the time of purchase only.
2. EXCLUSIVE REMEDY
Gigaset NAM's entire liability and your exclusive remedy if the Product is defective in materials
or workmanship during the warranty period and is returned shall be that the Product will be
repaired or replaced as set forth in Section 4 below. Reconditioned replacement components,
parts or materials may be used in the replacement or repair. Data in the memory of the Product
may be lost during repair.
3. THIS LIMITED WARRANTY DOES NOT COVER AND IS VOID WITH RESPECT TO
THE FOLLOWING:
– Cosmetic damage, physical damage to the surface of the Product, including, without
limitation, breakage, cracks, dents, scratches or adhesive marks on the LCD screen or outside
casing of the Product.
– Products which have been repaired, maintained or modified (including the antenna) by
anyone other than Gigaset NAM or a Gigaset NAM-approved repair facility, or that have been
improperly installed.
– Cost of installation, removal or reinstallation.
– Damage due to any telephone, electronic, hardware or software program, network, Internet
or computer malfunctions, failures, or difficulties of any kind, including without limitation,
server failure or incomplete, incorrect, garbled or delayed computer transmissions.
– Equipment and components not manufactured, supplied or authorized by Gigaset NAM.
– Modification of the Product's components, or operation of the Product in an unsuitable
environment or in a manner for which it is not intended, including but not limited to failures
or defects caused by misuse, abuse, accidents, physical damage, abnormal operation,
improper handling or storage, neglect, alterations, unauthorized installation, removal or
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