Troubleshooting - Bionaire BCH9212 Instruction Manual

TROUBLE SHOOTING
General Information:
Environmental Factors - There are a number of factors that will affect your desired comfort level.
These factors can include insulation, open or drafty doors and windows, and outside temperature.
Please check and take action if any of these potential problems are affecting your heaters ability to
adequately warm your room.
Supplemental Heat - Portable electric heaters are intended for supplemental heating of rooms to heat
the room your in and turn down the central heat thermostat. They are not intended to replace central
heating systems.
DO NOT attempt to repair or adjust any electrical or mechanical functions on this
heater. Doing so will void warranty. The inside of the heater contains no user
serviceable parts. All servicing should be performed by qualified personnel only.
Troubleshooting for your Heater
Trouble Probable Cause
• Heater ☛ Timer Activated.
Does Not
Turn On.
☛ Tip-over switch engaged.
☛ Manual user reset is
activated.
☛ Not plugged in properly.
☛ Electrical outlet does not
hold plug in securely.
☛ Thermostat set too low.
☛ Obstruction causing the
heater not to operate.
☛ Circuit breaker trips.
• Power Light
☛ Auto Safety Shut-off system
is Flashing
is activated when there is
or in some potential overheat.
cases,
Heater
☛ Tip-over switch engaged.
Turns On at
Max/2
setting but
then Shuts
Off in 2
seconds
with Power
Light
Flashing.
• Not Enough
☛ Heater is in Low Heat/1
Heat.
setting.
☛ Thermostat set too low.
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Solution
✔ Press the Power Button to Turn on the
Heater.
✔ Set heater upright on a level surface.
✔ Follow reset instructions listed in this
manual.
✔ Ensure plug is properly inserted. Make
sure electrical outlet and circuit breaker
are working.
✔ Have outlet replaced by a licensed
electrician.
✔ Turn the Dial Wheel right to the highest
temperature setting.
✔ Unplug the heater and remove all
obstructions. Position your heater 0.9m
(36") away from all objects.
✔ Make sure no other high wattage
appliances are operating on the same
circuit and reset breaker if needed.
✔ Follow Auto Safety Shut-off instructions to
reset the heater and allow sufficient time
for the heater to cool down before
plugging in again.
✔ Set heater upright on a level surface.
✔ Change setting to Max/2.
✔ Turn the Dial Wheel right to the highest
temperature setting.
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Troubleshooting for your Heater
Trouble Probable Cause
• Heater ☛ The thermostat automatically
cycles ON
turns the heater on and off
and OFF
to maintain selected comfort
frequently. level.
☛ Every 10-15 minute the
heater turns on and runs for
a minute.
• Remote
☛ Battery low.
does not
work
☛ Distance too far.
☛ Control Panel Display dirty.
• Heater is ☛ When the heater is in
Blowing
Thermostat Mode and
Cold Air.
reaches the set temperature
it will automatically perform
a 15 second cool down
(blowing cold air) to ensure
thermostat accuracy.
☛ Unit is in the Fan Only
setting.
☛ Power Button may have
been pressed to turn off the
heater.
• Fan Speed
☛ Max/2 and Auto settings
Doesn't control the heat output of the
Change.
heater and not the fan
speed. Fan runs at the same
speed on all settings.
• Unexpected
☛ You may hear a popping or
Noise.
crackling sound as the
heater heats up. This is
normal and safe operation.
Once the heater heats up,
the crackling sound will go
away.
• Unexpected
☛ There may be an odor or
Smell. vapor coming from the
heater the first time you use
it or after prolonged or
seasonal storage.
Solution
✔ To make this occur less frequently turn
the Dial Wheel right to the highest setting.
✔ This is normal operation to ensure the
heater is maintaining the room temp
accurately.
✔ Change battery (Disc type, 3 volt,
CR2025).
✔ Remote works up to 6m (20').
✔ Be sure to point remote at control panel
on heater and there are no obstructions.
✔ Make sure display panel is clean.
✔ Raise the temperature higher or change
setting to Auto or Max/2.
✔ Press the Max/2 or Auto Buttons.
✔ Press the Power Button to turn on the
heater.
✔ Run heater in Max/2 for maximum heat
output.
✔ If the noise persists, please contact your
local authorized distributor for Bionaire
appliances.
✔ This is normal and is the result of dust or
other debris accumulating on the heating
element. Make sure the heater is in a well
ventilated area and continue running until
the odor or vapor goes away.
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