Getting Connected - Tieline Merlin User Manual

260 Merlin User Manual v1.5
7. Use the numeric KEYPAD to enter the IP address and press
use the * or # buttons to enter the periods in the IP address and use the RETURN
button to delete any numbers already entered.
8. Enter changes to the IPv4 Subnet (Subnet Mask) or IPv4 Gateway (Default Gateway) in the
same way if they are required (check with your network administrator for these settings).
9. After all changes have been made use the navigation buttons to scroll to the top of the menu
and select Apply Setting, then press the OK button to save all changes.
10. From the Home screen select Settings > Unit > Eth in the codec menus to ensure the new
static IP address has been entered correctly.
Configuring a Static IP Address in Commander G3 and i-Mix G3 Codecs
To set up a static IP address in Commander G3 and i-Mix G3 codecs select Menu >
Configuration > Advanced > LAN settings > IP Setup > Setup > Static > IP Address >
[enter IP address] > press OK > Subnet Mask [enter Subnet Mask] > press OK > Gateway
[enter Gateway] > press OK > reboot the codec.
Record IP Address Details
IPv4 Static IP Address
IP Address
Subnet Mask
Default Gateway
IPv6 Mode: Manual
IP Address
IPv6 Prefix Size
IPv6 Gateway

Getting Connected

Once the studio codec is configured you are now ready to receive an incoming call from the remote
codec over the internet. Always dial from the field codec to the studio codec over the internet unless
the remote codec is assigned a public static IP address and you know this address.
If you dial the studio using a cell-phone data network at the remote site you will not normally
experience any firewall or port blocking issues at the remote end of the link using default Tieline
ports.
Troubleshooting: How to Determine Where Firewall Port Blocking is
Occurring
If you find you are unable to either send or receive audio between the studio and remote codecs you
can use Tieline's Link Quality reading to diagnose where ports are being blocked. LQ can be
displayed on the front LCD screen of Tieline's Bridge-IT, Merlin and Genie codecs by selecting
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(Bridge-IT, Genie and Merlin codecs only)
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to store the setting. Note:
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© Tieline Pty. Ltd. 2015
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