Page 1: User Manual
Merlin IP / ISDN / POTS Codec User Manual Software Version: 2.14.88 Manual Version: 1.5_20150923 September, 2015...
Page 2: Table Of Contents
Part IV Getting to know Merlin Part V Rear Panel Connections Part VI Merlin Front Panel Controls Part VII Navigating Menus Part VIII Merlin Input Levels and PPMs Part IX Configuring AES3 Audio Part X Merlin Headphone/Aux Output Part XI Inserting Hardware Modules...
Page 3: Contents
3 Configuring POTS ........................... 102 4 Configuring Input/Output Settings ........................... 108 5 Configure Mono or Stereo Peer-to-Peer Programs in Merlin ........................... 111 6 Configure 2 Mono Peer-to-Peer Answering Programs in Merlin ........................... 120 7 Configure Mono or Stereo + IFB Dialing Programs ...........................
Page 4 Merlin User Manual v1.5 20 Download Logs ........................... 158 21 Configuring Alarms ........................... 159 22 RS232 Data Configuration ........................... 164 23 Creating Rules ........................... 165 24 Upgrading Codec Firmware ........................... 168 Part XXI Using the HTML5 Toolbox Web-GUI 1 Using the HTML5 Toolbox Quick Connect Web-GUI ...........................
Page 5: Contents
Contents 5 Testing IP Network Connections ........................... 266 6 Testing ISDN Connections ........................... 268 7 Connecting Tieline ISDN to other Codecs ........................... 268 8 Using Answer Routes for Sessionless ISDN Calls ........................... 282 9 POTS Connection Tips & Precautions ........................... 285 10 Merlin Compliances and Certifications ...........................
Page 6: Part I Warnings & Safety Information
PERMANENT DAMAGE MAY OCCUR! If you are unfamiliar with any facility, check that the line you are using is NOT a digital line. If the Tieline codec becomes faulty due to the use of a digital phone system, the WARRANTY WILL BE VOID.
Page 7: Part Ii How To Use The Documentation
Merlin User Manual v1.5 Disclaimer Whilst every effort has been made to ensure the accuracy of this manual we are not responsible for any errors or omissions within it. The product specifications and descriptions within this manual will be subject to improvements and modifications over time without notice, as changes to software and hardware are implemented.
Page 8: Part Iii Glossary Of Terms
Merlin User Manual v1.5 Glossary of Terms AES/EBU Digital audio standard used to carry digital audio signals between devices AES3 Official term for the audio standard referred to often as AES/EBU Basic Rate Interface for ISDN services Directory Number for ISDN...
Page 9 Merlin User Manual v1.5 session management features SIP is a common protocol which works with a myriad of other protocols to establish connections with other devices to provide interoperability Service Level Agreements (SLAs) a contractual agreement between an ISP and...
Page 10: Part Iv Getting To Know Merlin
Merlin User Manual v1.5 Getting to know Merlin The 1RU Merlin rack mount IP codec is designed for the latest digital IP broadcast networks and delivers high quality bidirectional stereo and full duplex communications for remote broadcast connections. Connect to IP codecs or smartphones using Report-IT, as well as ISDN and POTS codecs via optional plug-in transport modules.
Page 11 Merlin User Manual v1.5 · Support for multiple languages: English, Spanish, Portuguese, French and Chinese. · Connect to all Tieline IP codecs and Report-IT iOS/Android suite of Apps. * Supported in later releases. © Tieline Pty. Ltd. 2015...
Page 12: Part V Rear Panel Connections
Merlin User Manual v1.5 Rear Panel Connections XLR Analog and AES3 Inputs XLR IN1/AES3 and IN 2 are balanced line inputs. Input 1 can also be used as an AES3 (AES/EBU) digital input. This input accepts both mono and stereo digital AES3 signals.
Page 13 Merlin User Manual v1.5 end of the link. Dual Redundant AC Power Inputs The codec is powered by dual 100-240 volt redundant AC power supplies, which use standard IEC connectors. Dual Module Slots Two additional module slots for inserting optional POTS or ISDN modules.
Page 14: Part Vi Merlin Front Panel Controls
Merlin User Manual v1.5 Merlin Front Panel Controls The hardware front panel interface features menu navigation buttons, an LCD display with PPM metering and a dialing keypad. Navigation Buttons The codec has four arrow shaped navigation buttons for navigating codec menus and adjusting levels, and an OK button for selecting menu items.
Page 15 Merlin User Manual v1.5 3. Press when you have finished. Contrast can also be adjusted by pressing the HOME button, selecting Settings, then System, and using the down button to navigate to Contrast. Stereo RTS Headphone Output The codec has a 6.35mm (1/4") RTS stereo HEADPHONE output for audio monitoring and this can also be switched to a balanced mono auxiliary line output.
Page 16: Part Vii Navigating Menus
Merlin User Manual v1.5 Navigating Menus All main codec menus can be launched from the Home screen which includes: Features Codec Home Screen Elements 1 Screen Name The name of the current screen 2 Connect Select to connect and adjust connection settings...
Page 17 Merlin User Manual v1.5 Codec Menu Overview Following is an overview of the codec menus from the Home screen. Note: file playback may not be supported in all codecs. © Tieline Pty. Ltd. 2015...
Page 19 Merlin User Manual v1.5 IP Setup Menu Navigation After selecting IP and a connection mode use Setup to adjust connection settings. Important Notes: · Depending on the session type selected in the codec, not all options are displayed. © Tieline Pty. Ltd. 2015...
Page 20 Merlin User Manual v1.5 E.g. Session Type and Data are not displayed when configuring Sessionless IP connections. · Default settings may also change depending on the session type selected, e.g. Tieline Session versus SIP or Sessionless. ISDN Menu Navigation Select Connect > ISDN to configure ISDN dialing settings using the codec front panel.
Page 21 Merlin User Manual v1.5 POTS Menu Navigation Select Connect > POTS to configure POTS dialing settings using the codec front panel. Note: default settings are surrounded by square brackets. © Tieline Pty. Ltd. 2015...
Page 22: Settings Menu
Merlin User Manual v1.5 Settings Menu Press the SETTINGS button on the codec front panel to access a wide range of configuration settings. © Tieline Pty. Ltd. 2015...
Page 23: Part Viii Merlin Input Levels And Ppms
Merlin User Manual v1.5 Merlin Input Levels and PPMs Important Note: · Input levels can only be adjusted on analog inputs. Digital AES3 source audio is not adjustable. See Configuring AES3 input audio for more information about digital in/outs. Input audio functions can also be configured using the Toolbox Web-GUI. See Configuring Input/Output Settings.
Page 24 Merlin User Manual v1.5 2 x Mono Peer-to-Peer Connection Metering The codec is capable of creating two independent mono audio stream connections simultaneously. In this situation the codec will display outgoing connection 1 audio on PPM1 for input 1 and use PPM 2 to display return audio. Outgoing connection 2 audio will be displayed on PPM3 for input 2 and PPM 4 displays the return audio.
Page 25 Merlin User Manual v1.5 Adjusting Default PPM Metering The default PPM metering settings can be adjusted via Settings > Audio > PPM Mode. The options include: PPM Mode Description 1 Program Default (default) Displays default program PPM meter settings (i.e. the settings described previously for mono, stereo programs etc.)
Page 26 Merlin User Manual v1.5 Input Audio Features Description 1 Channel On Symbol Symbol indicates a channel is turned on 2 Channel Off Symbol Symbol indicates a channel is turned off 3 Input 1 Level Control Ch 1 level indication with percentage of gain indicated, i.e. 66 4 Input 2 Level Control Ch 1 level indication with percentage of gain indicated, i.e.
Page 27 5. Navigate to the preferred setting and Configure Audio Reference Metering when Connecting to Tieline G3 Codecs New generation Genie, Merlin and Bridge-IT IP codecs have more audio headroom than Tieline G3 audio codecs, therefore the audio metering reference scale needs to be adjusted when connecting to a Commander or i-Mix G3 codec with one of these codecs.
Page 28 Merlin User Manual v1.5 Features Description 1 -11dBu PPM meter low point 2 +4dBu Nominal 0vu reference level at +4dBu 3 +16dBu +16 indication where audio will clip/distort Important Note: If your codec (Genie Distribution and Bridge-IT) supports sending multi-...
Page 29: Part Ix Configuring Aes3 Audio
If this setting is used, the codec will use the sync information received by the AES3 XLR input (this is the same as the AES Rx Clock setting in Tieline G3 codecs) to set the sample rate within the codec. This codec input also carries AES3 audio data.
Page 30 Merlin User Manual v1.5 is one available. The sample rate being received is recognized by the codec and automatically adjusted within it. Sample rates from 32 kHz to 96 kHz are accepted, including the most popular rates of 32 kHz, 44.1 kHz and 48 kHz.
Page 31: Part X Merlin Headphone/Aux Output
Merlin User Manual v1.5 Merlin Headphone/Aux Output The codec has a 6.35mm (1/4") RTS stereo HEADPHONE output for monitoring inputs and return audio. If you are using analog inputs or digital inputs you will see audio metering on the PPMs and can monitor it with the headphones.
Page 32 Merlin User Manual v1.5 Navigate to the source you want to monitor and press . Options include: 1. Default: the default factory program headphone mix 2. Audio Stream: monitors the selected codec audio stream. 3. Inputs: monitors the codec inputs (i.e. encoders).
Page 33: Part Xi Inserting Hardware Modules
Merlin User Manual v1.5 Inserting Hardware Modules Two slots are available for inserting optional ISDN or POTS connection modules into the codec. The module slots are numbered as follows. Inserting or Removing a Module Ensure the codec is not powered up when inserting or removing modules. Where possible use anti-static precautions to help minimize the chance of static charges damaging the highly sensitive circuitry.
Page 34: Part Xii About Isdn Modules
The NT-1 is a relatively simple device that converts a 2-wire U interface into the 4-wire S/T interface. If you have an NT-1 device connected to the U interface line then you will require a Tieline Euro ISDN G5 module (S/T interface - model: TLISDNEUROG5). If you don’t have an NT-1 device installed then the Tieline US ISDN G5 module (U interface - model: TLISDNUSG5) will be required.
Page 35: Isdn Module Settings
· Expected dialing behaviors, e.g. if B channels should bond or not, and whether audio streams need to use Route tags. · The type of call being made, e.g. Tieline (with Tieline Session Data) versus non-Tieline (sessionless calls). Adjust answering configuration via Settings > Answering > ISDN Answer Configs > [Select...
Page 36 Merlin User Manual v1.5 2. Navigate to the module you want to configure and press the button. Note: Module 1 is on the left when looking at the codec rear panel. Important Note: ISDN Sync should be displayed when an ISDN line is connected to the codec.
Page 37 Merlin User Manual v1.5 Networks Select US-Nat If switch type is National ISDN-1 and 2 US-AT&T If switch Type is AT&T 5ESS EU-ETSI If Switch Type is ETSI (UK, Europe, Australia and most other countries) JPN-NTT If you are in the Japan and your network is NTT 5.
Page 38: Isdn Answering Configuration
Merlin User Manual v1.5 MSN numbers. This is the best way to answer calls from codecs in a predictable manner. SPID Numbers in North America ISDN relies on an initialization procedure for associating Service Profiles with specific terminating equipment (e.g. your audio codec) rather than lines. In the US Telcos assign a Service Profile ID (SPID) number which assists in identifying different ISDN services across the network.
Page 39 Tieline session data from the caller and configure its own algorithm settings according to that. If it fails to receive Tieline session data within 5 seconds (i.e. a non-Tieline codec is calling, or a Tieline codec with session data disabled), it will use the settings in the ISDN Answering Config instead.
Page 40 Merlin User Manual v1.5 8. Select the default algorithm when receiving a call from a non-Tieline codec, then press the button. 9. Specify the audio stream Route when receiving a call on the answering codec from a non-Tieline codec, then press the button.
Page 41: Part Xiii About Pots Modules
POTS connections. Connecting to G3 Codecs using POTS The codec will successfully connect to Tieline Commander G3 and i-Mix G3 codecs over POTS. These Tieline G3 codecs may use: · POTS modules (older superseded version) ·...
Page 42: Pots Module Settings
All POTS G5 modules are capable of making analog voice calls. It may be necessary to make an analog call to dial a telephone hybrid, or to use for communications, or because there is no Tieline codec at the other end of the link. Remember analog voice calls are only 3 kHz audio quality. To select analog phone answering mode in a POTS G5 module navigate to Settings >...
Page 43 Calls are answered based on the settings in Config 1 & 2 via Settings > Answering > POTS Answer Configs. Adjustments to these Config settings are not normally necessary when connecting between Tieline codecs. Default settings may need to be adjusted when connecting to non-Tieline codecs over POTS (see POTS Answering Configuration for more info).
Page 44 Merlin User Manual v1.5 In the initial connection phase, the modems perform a process called ‘training’, to analyze the line and compensate for frequency and phase response. This also cancels out any echo that may be present. The codec will then 'renegotiate' the link downwards to the highest possible bit rate where line quality is greater than 70%.
Page 45: Pots Answering Configuration
Connection setting preferences are normally exchanged via session data sent between two Tieline codecs when a connection is established. If you answer a call from a non-Tieline codec you will need to create an answering "Config" to determine the settings used when connecting, and designate which module will answer the call (if more than one POTS module is installed).
Page 46 Important Note: On the Comrex codec select its "Music" algorithm. Please note that 9.6kbps connections are not supported by the Comrex codecs. 7. If required you can specify the audio stream Route when answering a call from a non-Tieline codec, then press the button.
Page 47: Part Xiv Language Selection
Merlin User Manual v1.5 9. The new Config will be displayed showing the updated settings. Reset POTS Answer Configs To reset POTS answering settings to factory defaults: 1. Navigate to Settings > Answering > POTS Answer Configs > Reset POTS Answer Configs and then press the button.
Page 48: Part Xv About Program Dialing
About Program Dialing What Defines a Program? Tieline Genie and Merlin codecs use programs to connect to another codec. A Program configures a Tieline codec to send or receive one or more Audio Streams based upon the particular application the codec is being used for at any given time. The attributes of the audio stream and associated connections are embodied within a program when it is created, including the configuration, dialing and answering parameters.
Page 49 Merlin User Manual v1.5 Creating Programs Only the simplest peer-to-peer (point-to-point) programs can be created using the codec front panel. The Java Toolbox web-GUI contains a Programs panel with a wizard for configuring program settings and backup connections. Edit settings easily at the touch of a button and use existing programs as templates for creating other programs.
Page 50: Part Xvi Multiple Stream Programs
Mono or Stereo + IFB Programs This program is designed to allow Merlin and Merlin PLUS codecs to answer a call from an incoming codec and receive: 1. A bidirectional mono or stereo audio stream connection.
Page 51: Steps To Connect Over Ip
2. Press the HOME button to return to the Home screen, select Connect > IP > Tieline and press the button. Note: Select SIP or Sessionless instead of Tieline if these connections are required.
Page 52 Merlin User Manual v1.5 Important Note: The codec remembers recent IP addresses just like a cell-phone. To view these addresses just press when you select the Connect IP screen. The most recent addresses and programs are listed first and you can use the navigation buttons to scroll up and down.
Page 53: Monitoring Ip Connections
Merlin User Manual v1.5 Connect IP screen that the IP address was entered into. Important Note: At this point you can navigate to Save on the Connect IP screen and press to use the numeric KEYPAD to name the program and press to save the program.
Page 54 Merlin User Manual v1.5 connection. For example, on an IP connection the Return reading represents the audio being downloaded from the network locally (i.e. audio data is being sent by the remote codec). Conversely, the Send link quality reading represents the audio data being sent by the local codec (i.e.
Page 55 Merlin User Manual v1.5 Packet Displays Possible Causes Possible Solutions Analysis Loss Packets sent and · LAN/WAN congestion · Renegotiate connection bit rate that failed to · Unreliable ISPs downwards arrive. · Unreliable networks · If link quality good add or increase ·...
Page 56: Steps To Connect Over Isdn
3. Navigate to Setup and press the button. 4. Select whether to dial with Tieline Session Data or select Sessionless if dialing a non-Tieline codec, then press the button. Important Note: By default, when Tieline codecs dial they send call configuration settings to the remote codec using Tieline Session Data.
Page 57 Merlin User Manual v1.5 Note: See Configuring ISDN Answering for more information on Dial Route and Answer Route tags. These are useful when routing multiple audio streams over transports like ISDN. 6. Select the number of B channels being used for the audio stream connection, then press the button.
Page 58 Merlin User Manual v1.5 12. Navigate down to Auto Reconnect and press the button to toggle between Enabled and Disabled. Note: This is normally enabled on the dialing codec only. 13. At this point we recommend you save a program to simplify dialing and to store this configuration for future use.
Page 59: Monitoring Isdn Connections
Merlin User Manual v1.5 Monitoring ISDN Connections 18.4 Each new audio stream connection becomes visible in the Cxns menu via the Home screen. 1. Press the HOME button to return to the Home screen. 2. Use the navigation buttons to select Cxns and press the button.
Page 60: Steps To Connect Over Pots
Steps to Connect over POTS 18.5 The following procedure explains how to create a custom peer-to-peer program and dial another Tieline codec over POTS using the front panel keypad and navigation buttons. Important Notes: · See POTS Connection Tips and Precautions for valuable information about setting up and maintaining reliable POTS connections.
Page 61: Tieline Pty. Ltd
7. Select an algorithm, then press the button. 8. Select Tieline Codecs session data when connecting to another Tieline codec or Sessionless when dialing to non-Tieline POTS codecs. Important Notes: To dial a Comrex® Vector, Matrix® or BlueBox® codec over POTS select the Other algorithm and Sessionless.
Page 62: Monitoring Pots Connections
Merlin User Manual v1.5 12.When configuration is complete press the RETURN button to navigate back to the Connect POTS screen. Important Note: At this point you can navigate to Save on the Connect POTS screen and press to use the numeric KEYPAD to name the program. Then press to save the program.
Page 63: Load And Dial Custom Programs
Merlin User Manual v1.5 Modules Displays Connecting 2. While connecting you can also monitor dial tones and modem handshaking etc., via the left channel of the headphone output. For more details see the Monitor Modem Tones section in POTS Module Settings.
Page 64: Redialing A Connection
Merlin User Manual v1.5 18.9 Redialing a Connection Press the CONNECT button from any codec menu to redial previous connections (except menus accessed via the Connect > IP, ISDN or POTS screens). Manually dialed connections are saved as programs - retaining all the dialing and configuration information programmed into the codec.
Page 65: Dial/Disconnect Multiple Audio Stream Programs
Merlin User Manual v1.5 2. Use the navigation buttons to select Programs and press the button. 3. Navigate to the program you want to assign a speed number to and press the button. 4. Navigate to Speed Dial and press the button.
Page 66: Dialing Sip Peer-To-Peer
G3 audio reference level. To do this select SETTINGS > Audio > Ref Level > Tieline G3. In addition, select the following on the G3 codec prior to dialing. · Select either a mono or stereo profile · Select [Menu] > [Configuration] > [IP1 Setup] > [Session Type] > [SIP] ·...
Page 67: Dialing Sip Addresses
Merlin User Manual v1.5 3. Then press the down navigation button to select Setup and press to adjust the algorithm, jitter buffer and encode/decode direction if required. 4. Press the RETURN button to navigate backwards to the Connect SIP screen.
Page 68 Merlin User Manual v1.5 Important Notes: · You cannot edit a program when it is currently loaded in the codec. · Ensure all connection related settings like the port, algorithm, bit rate (etc) match on both multicast server and client programs or they will not be able to join multicast streaming sessions.
Page 69 Merlin User Manual v1.5 5. Use the navigation buttons to select an algorithm profile or manually choose algorithm settings, then press 6. Click to configure the Jitter Buffer from either Auto Jitter Adapt or Fixed Buffer Level , then and enter the Jitter Depth, which must be between 12ms and 5000ms depending on the...
Page 70: Deleting Programs
Merlin User Manual v1.5 Important Note: At this point you can navigate to Save on the Connect IP screen and press to save the settings as a custom program for subsequent recall and dialing. Use the numeric KEYPAD to give the program a name and press to save the program.
Page 71: Selecting Algorithm Profiles
2. Use the navigation buttons to select Connect and press the button. 3. Select IP and press the button. 4. Select Tieline session mode and press the button. Note: algorithm profiles are only available for Tieline session connections. 5. Use the down navigation button to select Setup and press the button.
Page 72 Merlin User Manual v1.5 Deleting a Profile from the Favorite Menu 1. Press the HOME button to return to the Home screen. 2. Use the navigation buttons to select Connect and press the button. 3. Select IP and press the button.
Page 73: Merlin Algorithm Profiles
Merlin User Manual v1.5 Merlin Algorithm Profiles 18.18 The following algorithm profiles are programmed into Merlin codecs. Profiles Algorithm Mono/Stereo Sample Rate (kHz) Bit rate (kbps) Mono Stereo Stereo HE-AAC Mono HE-AAC Stereo HE-AAC Stereo AAC-LD Mono AAC-LD Stereo AAC-ELD...
Page 74: Merlin Backup Options
Correction (FEC) and these advanced network management tools deliver uncompromising audio quality, while dynamically responding to variable conditions over unmanaged IP networks like the internet. These combined measures ensure Tieline is capable of offering a rock solid IP audio solution for © Tieline Pty. Ltd. 2015...
Page 75 Merlin User Manual v1.5 distributing IP audio economically and efficiently across broadcast networks. See the procedures for configuring different programs using the web-GUI for more configuration details. On-Demand Failover (IP, ISDN or POTS) On-demand failover requires configuration of a primary connection and an on-demand 'cold' backup connection.
Page 76: Lock Or Unlock A Program In The Codec
Merlin User Manual v1.5 Lock or Unlock a Program in the Codec 18.20 It is possible to lock a loaded custom program in a codec to ensure the currently loaded program type, e.g. mono, cannot be unloaded by a codec dialing in with a different program type, e.g. stereo.
Page 77 Merlin User Manual v1.5 features: 1. Admin PIN: Required to change codec connection or configuration settings accessed via the SETTINGS button. (Default PIN is: 456789) 2. User PIN: Required to use the codec front panel buttons and dial/hangup a connection...
Page 78: Part Xix Connecting To The Toolbox Web-Gui
Merlin User Manual v1.5 Connecting to the ToolBox Web-GUI There are three graphical user interface (GUI) options for configuring Tieline G5 codecs: 1. Java Toolbox Web-GUI: codecs can be fully configured including program creation, dial and hangup, command and control.
Page 79: Opening The Java Or Html5 Web-Gui & Login
2. When you launch Toolbox an authentication dialog prompts you to enter a password to login. The first time you log in you can enter the default setting "password" and click the OK button. Tieline highly recommends you click the hyperlink in the login dialog or visit...
Page 80 1. Click to launch the HTML5 Toolbox Web-GUI. 2. When you launch Toolbox for the first time an authentication dialog prompts you to enter the user name "admin" and password "password" to login, then click the OK button. Tieline highly recommends you change the password (see Changing the Default Password).
Page 81 Merlin User Manual v1.5 LAN Troubleshooting PC LAN Settings Check the LAN settings on your PC if it is connected to a LAN and is having trouble opening the Toolbox Web-GUI in a web-browser. 1. Open Internet Explorer. 2. Click Tools > Internet Options > Connections.
Page 82: Changing The Default Password
The default password for the Toolbox Web-GUI is password. Enter this in the authentication dialog to use the Web-GUI initially and then Tieline highly recommends changing the default password to protect your codec from being tampered with during live broadcasts.
Page 83: Part Xx Using The Java Toolbox Web-Gui
Merlin User Manual v1.5 Using the Java Toolbox Web-GUI The following sections provide an overview of the different programming panels available within the JavaToolbox Web-GUI. Navigate with the mouse pointer to a symbol at the top of the Web-GUI screen and click to open the panel selected. When a panel is opened in the Web-GUI, the text below the symbol at the top of the screen is highlighted (see Master in the following image).
Page 84 Merlin User Manual v1.5 Programs Panel for Connection Configuration Feature Description Programs List Displays all programs in the codec New Program button Click to add a new program. Program Name The name of the currently selected program in the panel.
Page 85 Merlin User Manual v1.5 Inputs Panel for Input Adjustments Important Note: Tieline codecs have different input configurations, therefore the image shown may not reflect the number of inputs displayed in your codec Web-GUI. Feature Description Channel ON/OFF Buttons Click to turn each channel ON or OFF...
Page 86 Merlin User Manual v1.5 Statistics Panel for Monitoring Connection Stability Feature Description Headings Headings for the various packet arrival statistics available Connection Statistics Right-click to view audio stream bit-rate and jitter buffer statistics Maximize/Minimize Click to maximize a panel to view it in full-screen mode, or...
Page 87 Merlin User Manual v1.5 Rules Panel for Creating Relay Activation Rules Rule Description 1 Connect and disconnect a Click to configure Connection and Disconnection by program when an input is toggling an input toggled 2 Connect when an input is...
Page 88 Merlin User Manual v1.5 Alarms Panel Feature Description 1 Current Alarms Click to view current device alarms 2 Alarm History Click to view the history of device alarms 3 Acknowledge Selected Click to acknowledge an alarm after activation Alarm 4 Alarm details pane...
Page 89 Merlin User Manual v1.5 Panel Feature Description 1 Network tab Click to edit or view codec network configuration settings 2 Options tab Click to configure RS232 and QoS data settings, lock a loaded user Program and adjust Session Port settings and SNMP.
Page 90 Merlin User Manual v1.5 Help Panel Feature Description 1 About Details of the Toolbox Web-GUI and codec firmware versions, as well as the codec serial number 2 Resources Links to open the user manual in a new browser, or view support...
Page 91: Configuring Ip Settings
An IP address is a unique address to identify a device on a TCP/IP network. Your codec uses dual IP protocol stacks to allow your codec to work on both IPv4 and IPv6 networks. Your Tieline codec supports both DHCP (default) IP addressing and static IP addresses for dialing IPv4 connection endpoints.
Page 92 Merlin User Manual v1.5 The name entered into the right-hand text box, e.g. Primary or Secondary, is an interface identifier used when configuring new programs via the Programs panel. IPv4 Address Configuration The codec is capable of automatic DHCP address assignment, or manually configured static IPv4 address configuration via the drop-down Configure IPv4 menu.
Page 93 Merlin User Manual v1.5 Click Save Settings to store all configuration settings. Note: The Subnet Mask is used by the TCP/IP protocol to determine whether a host is on the local subnet or on a remote network. The default Gateway is the router linking the codec's subnet to other networks.
Page 94 Merlin User Manual v1.5 Manual IPv6 Address Assignment To configure IPv6 address details into the codec manually, select Manual and enter details into the Address, Prefix and Gateway text boxes. Click Save Settings to store all configuration settings. Specifying DNS Settings It is possible to specify Domain Name Server (DNS) settings to allow easy look up of codecs within the specified DNS Addresses or Domains.
Page 95: Configuring Isdn
Merlin User Manual v1.5 4. Click the Save Settings button to save the new setting. Important Note: Check with your IT administrator before changing this setting. By default the codec is programmed for Assured Forwarding and more details about DSCP are available on Wikipedia at http://en.wikipedia.org/wiki/Dscp.
Page 96 Merlin User Manual v1.5 in which you are using the codec (see ISDN Module Configuration for more details). 6. Click the drop-down arrow for Line Type and select your preferred option. Ask your Telco whether your ISDN line is Point-to-Point or Point-to-Multipoint. By default select Point-to- Multipoint, unless your switch type is an AT&T 5ESS custom point-to-point.
Page 97 · Expected dialing behaviors, e.g. if B channels should bond or not, and whether audio streams need to use Dial and Answer Route tags. · The type of call being received by the codec, e.g. Tieline (with Tieline Session Data) versus non-Tieline sessionless calls.
Page 98 Merlin User Manual v1.5 Important Note: B channels can only be selected once and are greyed out once they have been selected in one of the four ISDN Configs. Single B Channel Config To use a single 64kbps B channel for a connection (e.g. a 1 x Mono Peer-to-Peer audio stream) simply select a B channel from those available and click the Save settings button.
Page 99 Config 1-4 in ISDN Answer. You can also select the default algorithm. For example, if a call from a non-Tieline codec is received via B Channel 1 on Module 1 (i.e. no Dial Route has been specified in the dialing codec): 1.
Page 100 If it fails to receive Tieline session data within 5 seconds (i.e. a non- Tieline codec is calling, or a Tieline codec with session data disabled), it will use the settings in the ISDN Answering Config instead.
Page 101 Allow Answering of Sessionless ISDN Calls Only Select Sessionless Only when answering ISDN calls from non-Tieline codecs only. When Sessionless Only is selected, the codec will not wait to receive the Tieline session data. This reduces the time taken to answer an inbound sessionless call.
Page 102: Configuring Pots
The default Config settings for POTS modules are designed to suit Tieline codecs. These settings will need to be adjusted to connect to non-Tieline POTS codecs or connect in Analog Phone mode.
Page 103 Calls are answered based on the POTS Answer settings in Config 1 & 2. Adjustments to these Config settings are not normally necessary when connecting between Tieline codecs. They are normally adjusted when connecting to non-Tieline codecs over POTS (see...
Page 104 Merlin User Manual v1.5 Dial Tone Detect (Dialing only) Click the drop-down arrow for Dial Tone detect to select either: · Dial Tone Detect: The module will only be allowed to dial when a dial tone is present on the line.
Page 105 · Expected dialing behaviors and encoding, e.g. whether audio streams use Route tags and which algorithm is used. If you answer a call from a non-Tieline codec you will need to create an answering "Config" to determine which module in the codec will answer the call and the settings used when connecting.
Page 106 POTS connections. When dialing Tieline to Tieline over POTS using the Merlin or Genie family of codecs, you can configure a Dial Route in the dialing codec's program and a corresponding Answer Route in the answering codec's program. This will ensure a particular audio stream is routed between two codecs consistently.
Page 107 Config 1 or 2 in POTS Answer. You can also select the default algorithm. For example, if a call from a non-Tieline codec is received via POTS Module 1 (i.e. no Dial Route has been specified in the dialing codec): 1.
Page 108: Configuring Input/Output Settings
Merlin User Manual v1.5 Configuring Input/Output Settings 20.4 Click the Inputs button to view input controls available within the Java Toolbox Web-GUI. Important Note: 15 volt phantom power can only be supplied on the Auxiliary input; this is disabled by default.
Page 109 Merlin User Manual v1.5 Ganging Channels: Ganging is useful because it allows you to adjust the audio level of both inputs simultaneously. 1. Click the Input Settings symbol on either channel. 2. Select Gang and click to either gang or ungang channels.
Page 110 Merlin User Manual v1.5 Other Input Controls Adjust the IGC (Intelligent Gain Control) input settings to Auto, Fixed or Off as required. Important Note: When the auxiliary input (AUX IN) is On the default mixer configuration sends audio to all inputs. If you are not using the auxiliary input ensure it is Off to avoid additional noise in program audio.
Page 111: Configure Mono Or Stereo Peer-To-Peer Programs In Merlin
Merlin User Manual v1.5 Configure Mono or Stereo Peer-to-Peer Programs in Merlin 20.5 The Programs panel incorporates a wizard to configure a new program and all audio stream settings. Before you configure a new codec program consider if: · You want your codec to be capable of dialing and answering, dialing only or answering only.
Page 112 Merlin User Manual v1.5 Then click Next. It is also possible to select a Dial Route or Answer Route if required. When routing multiple audio streams over transports like ISDN or POTS, you can use Dial and Answer Routes to configure deterministic routing of audio streams. Use of Dial and Answer Routes is not recommended over IP.
Page 113 The Return Audio Port is used by the local codec to receive audio from the remote codec. When Tieline Codecs is the Session Protocol selected (using Tieline session data), the default port value for the Return Audio Port is Automatic.
Page 114 Merlin User Manual v1.5 for Buffer priority, or · Fixed Buffer Level and enter the Jitter Depth, which must be between 12ms and 5000ms depending on the algorithm you select. · Local and Remote FEC settings if required. Click the check-box to select Enable Redundant SmartStream PLUS and configure dual Ethernet SmartStream IP streaming in case one IP connection fails.
Page 115 Merlin User Manual v1.5 For ISDN connections enter a number and select which B channel to use. Select the Enable bonded connections check-box to configure and bond multiple B channels. Next, click Save Program to save the program with default algorithm settings, or click Next to specify a different algorithm and configure a backup connection if required.
Page 116 Merlin User Manual v1.5 Next, enter the phone number of the codec or device you want to dial. When multiple POTS modules are installed, click the Via drop-down menu and select Module 1 or Module 2 to specify which POTS module will dial. Next, click Save Program to save the program with default settings, or click Next to specify algorithm settings and configure a backup connection if required (recommended).
Page 117 Merlin User Manual v1.5 Configuring a Merlin Backup Connection or Auto Reconnect At this point in the wizard you can choose to configure Auto Reconnect or create a backup connection for the audio stream you are configuring. Important Note: When Auto Reconnect is enabled, the dialing codec will continue to attempt a connection with the remote codec until Disconnect is pressed either on the dialing codec's keypad, or in the Web-GUI.
Page 118 FEC settings. Important Note: The Return Audio Port is the port used by the local codec to receive audio from the remote codec. When Tieline Codecs is the Session Protocol selected (using Tieline session data), the Return Audio Port is automatically configured as UDP audio port 9000 by default for the first audio stream connection.
Page 119 Merlin User Manual v1.5 For ISDN, settings are determined by ISDN module answering settings. For more details Configuring ISDN Answering. For POTS, settings are determined by POTS module answering settings. For more details see Configuring POTS Answering. 3. After configuring all settings there are 2 options: i.
Page 120: Configure 2 Mono Peer-To-Peer Answering Programs In Merlin
It is possible to create two simultaneous mono peer-to-peer audio stream connections with different codecs. This is similar to a 'Dual Mono' profile in G3 Tieline codecs. The following program wizard procedure displays the configuration screens to create an answering connection for each incoming call.
Page 121 4. Enter the name of the connection in the text box, then click Next. 5. Configure the transport settings: For IP click the drop-down Session Protocol menu and select Tieline Codecs and ensure the Any check-box is not selected, then click Next.
Page 122 6. Enter the name of the second audio stream connection in the text box and click Next. 7. Configure the transport settings: For IP click the drop-down Session Protocol menu and select Tieline Codecs and ensure the Any check-box is not selected, then click Next.
Page 123 Master panel. When this program is loaded any codec dialing in using IP1 (using default Tieline IP port settings) will be routed to output 1 on the codec and a codec dialing in using IP2 will be routed to output 2.
Page 124: Configure Mono Or Stereo + Ifb Dialing Programs
Configure Mono or Stereo + IFB Dialing Programs 20.7 This program is designed to allow remote Merlin and Merlin PLUS codecs to dial a Merlin or Merlin PLUS codec at the studio and transmit: 1. A bidirectional mono or stereo audio stream connection.
Page 125 Merlin User Manual v1.5 · POTS is not supported for stereo audio stream connections. · To learn more about programs see the section titled About Program Dialing. 1. Open the Java Toolbox Web-GUI and click the Programs symbol at the top of the screen to display the Programs panel.
Page 126 The Return Audio Port is used by the local codec to receive audio from the remote codec. When Tieline Codecs is the Session Protocol selected (using Tieline session data), the default port value for the Return Audio Port is Automatic.
Page 127 FEC settings and configure a backup connection or SmartStream PLUS for this audio stream (recommended). Note: If you connect multiple remote codecs simultaneously to a Merlin PLUS codec at the studio (when creating 2 x Mono or Stereo Peer-to-Peer + IFB connections), use Send Audio Port 9020 to configure the second mono/stereo dialing connection at the studio.
Page 128 Merlin User Manual v1.5 By default, primary IP streaming is via ETH1. To achieve the maximum level of redundancy select Secondary to configure redundant streaming from the secondary IP port ETH2. The redundant stream uses Send Audio Port 9001 by default and the Return Audio Port allocated is Automatic.
Page 129 Merlin User Manual v1.5 Dialing settings for this ISDN audio stream are now complete. Select POTS Codec in the Mode drop-down menu to encode/decode using POTS, or select Analog Phone to configure a standard analog phone call, then click Next.
Page 130 The time frame against which lost data is measured Keep Alive The keep connection alive time before failing over to a backup connection; Tieline RTP pings every second to confirm connectivity Automatic Resume Select the check-box to configure fail back to a higher...
Page 131 Merlin User Manual v1.5 3. Click Next to continue through the wizard and configure the backup connection in a similar manner to how you have configured the primary connection. Configure the Bidirectional IFB Audio Stream When you have finished configuring SmartStream PLUS, Auto Reconnect or a backup connection, proceed with configuration of the IFB audio stream in the wizard.
Page 132 IFB connection at the studio. IFB audio over this audio stream connection will be routed via audio input/output 6 on the studio Merlin PLUS codec. Click the drop-down arrows on the right-hand side of each text box to adjust the Encoding Sample rate and Bit rate options.
Page 133 Merlin User Manual v1.5 Click the check-box to select Enable Redundant SmartStream PLUS and configure dual Ethernet SmartStream IP streaming. Alternatively, click Next to configure Auto Reconnect or a backup connection, whereby the alternative connection is dialed if the primary connection fails.
Page 134 Merlin User Manual v1.5 lost. To learn more about SmartStream PLUS redundant IP streaming see http:// www.tieline.com/Transports/SmartStream-IP For ISDN connections enter a number and select which B channel to use. Select the Enable bonded connections check-box to configure and bond multiple B channels.
Page 135 Merlin User Manual v1.5 6. The newly created program will be displayed in the left pane within the Programs panel and in the Master panel. Select and connect audio streams in a program using the Master panel, or dial the program manually using the codec front panel.
Page 136: Configure Mono Or Stereo + Ifb Answering Programs
1. A bidirectional mono or stereo audio stream connection. 2. A separate bidirectional mono IFB audio stream for communications. A remote Merlin or Merlin PLUS codec can dial into a studio Merlin or Merlin PLUS codec to create these audio stream connections.
Page 137 Merlin User Manual v1.5 Important Notes: Before you commence program configuration please note: · The auxiliary input is used by default for the IFB communications channel in Merlin codecs. In Merlin PLUS codecs the auxiliary input and XLR input 3 are mixed together by default for 1 x Mono/Stereo + IFB programs.
Page 138 4. Enter the connection name in the text box, then click Next 5. Configure the transport settings: For IP click the drop-down Session Protocol menu and select Tieline Codecs and ensure the Any check-box is not selected, then click Next.
Page 139 8. Enter the IFB audio stream connection name in the text box and click Next 9. Configure the transport settings: For IP click the drop-down Session Protocol menu and select Tieline Codecs and ensure the Any check-box is not selected, then click Next.
Page 140 Merlin User Manual v1.5 Important Note: When Tieline Codecs is the Session Protocol selected (using Tieline session data), the Return Audio Port is automatically configured as UDP audio port 9010 by default for the second audio stream. Click to configure: ·...
Page 141: Configure Multicast Client Programs
2 then it must use audio port 9010. · Forward Error Correction (FEC) is not available for multicast connections. · Use firmware higher than 2.8.xx in the Bridge-IT, Genie and Merlin families of codecs to enable auxiliary data.
Page 142 Merlin User Manual v1.5 3. Enter a name for the Audio Stream, then click Next. 4. This audio stream connection in the wizard will allow the codec to dial. Enter the name of the connection in the text box, then click Next.
Page 143 Merlin User Manual v1.5 8. Click to configure: · Auto Jitter Adapt and the preferred auto jitter setting using the drop-down arrow for Buffer Priority, or · Fixed Buffer Level and enter the Jitter Depth, which must be between 12ms and 5000ms depending on the algorithm you select.
Page 144: Configure Sip Settings
· Failover and SmartStream PLUS redundant streaming are not available with SIP connections. · When connecting to a Tieline G3 codec using SIP you need to manually select the G3 audio reference level in the codec. To do this select SETTINGS >...
Page 145 Merlin User Manual v1.5 Program the Codec for SIP using the Java Web-GUI Use the Java Toolbox Web-GUI to configure SIP account registration details into your codec. Once these details have been entered into the codec, each time it is connected to a public IP address it will contact the SIP server automatically to acknowledge its presence over a wide area network.
Page 146: Configure Peer-To-Peer Sip Programs
Merlin User Manual v1.5 Configure Peer-to-Peer SIP Programs 20.11 SIP programs are like a normal IP program to configure, with two small differences; entering a SIP address and selecting SIP as the Session Protocol. Important Notes: Before you start program configuration please note: ·...
Page 147 Merlin User Manual v1.5 4. This audio stream connection in the wizard will allow the codec to dial. Enter the name of the connection in the text box, then click Next. 5. Follow the instructions on the right-hand side of the panel to configure the transport settings for the connection: Ensure that you select: ·...
Page 148 · The default UDP audio port when using SIP for a peer-to-peer connection is 5004 in Tieline codecs. To contact a codec that is behind a firewall or NAT-enabled router, it is essential that this and all other relevant ports are open and forwarded to the other device.
Page 149: Multiple Peer-To-Peer Sip Programs
SIP call and a default peer-to-peer program will be loaded. There is no Tieline session data transferred during SIP calls to assist with configuring the codec. Important Notes: · Remember to lock an answering program in a codec when answering multiple SIP calls.
Page 150: Dial/Disconnect Multiple Audio Streams
Merlin User Manual v1.5 2. Click Connect to load the program and connect all audio streams. Disconnecting a Program 1. Click to highlight the audio stream in the Connections pane of the Master panel. 2. Click Disconnect to end the connection.
Page 151 Merlin User Manual v1.5 Disconnect All Audio Stream Connections 1. Click to select the program in the Connections pane, e.g. 2 x Mono Peer-to-Peer in the following example. 2. Click the Disconnect button. 3. Click Yes in the confirmation dialog to disconnect all audio stream connections.
Page 152: View/Edit/Delete Programs
Merlin User Manual v1.5 View/Edit/Delete Programs 20.15 Important Notes: You cannot edit or delete a program when it is currently loaded in the codec; ensure you have unloaded a program prior to editing the current configuration. To view configuration settings for an existing program, or edit settings: 1.
Page 153: Reset Factory Default Settings
Merlin User Manual v1.5 5. Alternatively, click Delete Program next to the program name in the top-right corner of the Programs panel. 20.16 Reset Factory Default Settings There are several options which allow you to restore factory default settings within the codec. See Reset and Restore Factory Defaults for more details on each option.
Page 154: Backup And Restore Functions
Merlin User Manual v1.5 4. A confirmation dialog appears for each option, click Yes to proceed or No to cancel the reset function. 20.17 Backup and Restore Functions The Java Toolbox Web-GUI can be used to backup and restore codec settings, including: ·...
Page 155 Merlin User Manual v1.5 Click and select a location on your PC to save the configuration file. Save Restoring Configuration File Settings 1. Open the Java Toolbox Web-GUI and click the Settings symbol at the top of the screen to display the Settings panel.
Page 156: Lock Or Unlock Programs
Merlin User Manual v1.5 Note: The codec will automatically reboot to ensure the restored configuration takes effect in the codec. 20.18 Lock or Unlock Programs It is possible to lock a loaded custom program in a codec to ensure the currently loaded program type, e.g.
Page 157: Configuring Snmp In The Codec
Merlin User Manual v1.5 Configuring SNMP in the Codec 20.19 The codec supports Simple Network Management Protocol (SNMP ) for managing devices on IP networks. There are two elements to configuring SNMP in your codec: 1. Configure SNMP Device settings in your codec.
Page 158: Download Logs
Help panel. 2. Click Download Logs. 3. Save the file to your computer and then send it as a .zip file to Tieline support via © Tieline Pty. Ltd. 2015...
Page 159: Configuring Alarms
2. Click Download Event Log and select a location to save the log file. Clearing Logs This option should only be used if instructed to by Tieline support staff. To clear all event and other logs in the codec via the front panel see the...
Page 160 Merlin User Manual v1.5 Alarm Alarm Explanation Type PSU Failure System Raises an alarm if one or both PSUs fail Chassis Fan Failure System Raises an alarm if the internal fan fails Temperature Too High System Raises an alarm if the temperature is too high...
Page 161 Merlin User Manual v1.5 2. Click Apply or OK to save settings. Configuring Input Silence Detection Parameters When configuring an Input Silence alarm it is also necessary to configure the audio silence thresholds and timeout duration. 1. Click Input Silence to highlight the alarm and ensure it is Enabled.
Page 162 Merlin User Manual v1.5 Configuring Alarm Dissemination Severity Alerts Alerts for each alarm severity level are configured using the Alarm Dissemination tab. 1. Click Alarm Dissemination. 2. Click to highlight the Alarm Severity level you want to configure, then select and configure the alerts as required.
Page 163 Merlin User Manual v1.5 20.21.1 Managing Alarms Active codec alarms are indicated in the Current Alarms screen in the Java Toolbox Web-GUI . The user is alerted to active alarms by: 1. The Alarm Symbol flashing in the top right-hand corner of the Java Toolbox Web-GUI screen.
Page 164: Rs232 Data Configuration
The codec supports both in-band and out-of-band data depending on the connection transport and algorithm you are using. RPTP data is automatically enabled when using the Tieline Music or MusicPLUS algorithms over any transport. Over IP it is also possible to enable synchronized out-of- band data using any algorithm.
Page 165: Creating Rules
· When connecting to G3 codecs over IP, ISDN or POTS only in-band data is available via the Music and MusicPLUS algorithms. · Use firmware higher than 2.8.xx in the Bridge-IT, Genie and Merlin families of codecs to enable auxiliary data over multicast connections.
Page 166 Merlin User Manual v1.5 1. Click the Rules symbol at the top of the Java Toolbox Web-GUI screen to open the Rules panel. 2. Click Add New Rule. 3. Click to select the appropriate programming rule for your requirements. See the...
Page 167 Merlin User Manual v1.5 4. Check the Rule summary and click Create Rule to save the settings. Rule 3: Synchronise Local Control Port Input Status with a Remote Relay Output Use this rule allow a local codec's control port input to change the state of a remote relay output.
Page 168: Upgrading Codec Firmware
3. Click Yes in the confirmation dialog. 20.24 Upgrading Codec Firmware To download the latest codec firmware visit http://www.tieline.com/Support/Latest-Firmware. Manual Firmware Upgrades The following procedure explains how to perform codec firmware upgrades with a downloaded firmware file saved to your PC.
Page 169 Merlin User Manual v1.5 3. Position your mouse-pointer over the Update symbol and click the update dialog when it appears to download the new software. 4. Click More Information in the Updating firmware dialog to display details of the upgrade process.
Page 170: Part Xxi Using The Html5 Toolbox Web-Gui
Merlin User Manual v1.5 Using the HTML5 Toolbox Web-GUI The following sections provide an overview of the different configuration panels available within the codec's HTML5 Toolbox Web-GUI. Navigate with the mouse pointer to the Menu bar at the top of the Web-GUI screen and click to select and open each panel in turn.
Page 171 Merlin User Manual v1.5 Master Panels: Load Programs & Manage Audio Streams Program Loader Panel Feature Description 1 Programs list Lists all configured programs which have been added into the codec. Click to select a program before loading. 2 Close button Click to close the panel.
Page 172 Merlin User Manual v1.5 Connections Panel Feature Description 1 Program Connect/ Click to connect/disconnect all audio streams in a program. Disconnect button 2 Audio Stream Click to connect/disconnect all connections in an audio stream. Connect/Disconnect button 3 Connection Connect/ Click to connect/disconnect an individual connection.
Page 173 Merlin User Manual v1.5 Feature Description 1 Show/Hide Arrow Click to show/hide audio stream statistics. 2 Show/Hide Arrow Click to show/hide individual connection statistics. 3 Close button Click to close the panel. PPMs Panel Feature Description 1 PPM Meters 6 PPM meters.
Page 174 Merlin User Manual v1.5 Inputs Panel for Input Adjustments Important Note: Tieline codecs have different input configurations, therefore the image shown may not reflect the number of inputs displayed in your codec Web-GUI. Feature Description Settings button Click to adjust input Name, Type and IGC.
Page 175 Merlin User Manual v1.5 Rules Panel for Creating Relay Activation Rules Rule Description Connect and disconnect Click to configure connection and disconnection by program when an input is toggling an input. toggled Connect when an input is Click to configure connection and disconnection after...
Page 176 Merlin User Manual v1.5 Alarm Panels: Configure & Monitor Alarms Configure Alarms Panel Feature Description 1 List of alarm types Click to select an alarm type to configure. 2 Scroll bar Click and drag the scroll bar to view all listed alarms.
Page 177 Merlin User Manual v1.5 5 SNMP Trap Target text-box Click in the text box in edit mode to enter the SNMP trap target for alarms using the currently selected severity level. 6 Edit / Save button Click to edit alarm dissemination settings, or save configured settings when in edit mode.
Page 178 Merlin User Manual v1.5 Feature Description 1 Alarm history description View the history of previous alarms in the codec. 2 Close button Click to close the Alarms panel. 3 Purge History button Click to clear the alarm history. © Tieline Pty. Ltd. 2015...
Page 179 Merlin User Manual v1.5 Settings Panels There are 9 Settings panels which can be opened in the Web-GUI. Each panel provides specific codec configuration settings and options. Click to select and open each panel. As an example, the Network panel is displayed with network interface configuration options.
Page 180 Merlin User Manual v1.5 9 Firmware tab Click to open the panel; view software versions and perform an upgrade. 10 POTS Answer tab Click to open the panel and configure POTS Answering settings. 11 ISDN Answer tab Click to open the panel and configure ISDN Answering settings.
Page 181 Click to open the codec user manual in a new browser, or view support information (Note: the codec name displayed will vary by product type) 3 Support website link Click to visit the support page on the Tieline website. 4 Email Support Click to email Tieline support. 5 Event Logs...
Page 182 Merlin User Manual v1.5 Language Selection The HTML5 Toolbox Web-GUI offers language support for several languages. 1. Click on the Language drop-down menu arrow in the top right-hand corner of the Web-GUI page. 2. Select the preferred language to display.
Page 183: Using The Html5 Toolbox Quick Connect Web-Gui
Merlin User Manual v1.5 Using the HTML5 Toolbox Quick Connect Web-GUI 21.1 The HTML5 Quick Connect Web-GUI is designed for simple peer-to-peer connections and non- technical users. It has a reduced feature-set and allows users to: 1. Load existing programs in a codec via the Program Loader panel and then dial via the Quick Connect panel.
Page 184 Merlin User Manual v1.5 2. The Check-box symbol appears next to the program name to confirm it has been loaded and the Load button changes to an Unload button. To unload a program click the Unload button. Dial a Loaded Program 1.
Page 185 Merlin User Manual v1.5 Disconnect a Loaded Program 1. Click the Disconnect button in the Quick Connect panel. 2. Click Yes in the confirmation dialog to disconnect the connection. © Tieline Pty. Ltd. 2015...
Page 186 Merlin User Manual v1.5 Dial Peer-to-Peer over IP with Quick Connect Important Notes: · Click the Unload button in the Program Loader panel if a program is currently loaded. · The transcriptor algorithm is for closed captioning and not normal broadcast configurations.
Page 187 Merlin User Manual v1.5 3. Click the select the appropriate Sample Rate and Bit Rate for the connection. Note: If only one sample rate is available this will be automatically selected. Click in the text box and enter the IP address of the destination codec.
Page 188 Merlin User Manual v1.5 4. Click to select the appropriate Sample Rate for the connection. text box in turn to enter the ISDN number for each B Channel. 5. Click in each Destination Click the to dial. Connect button Dial Peer-to-Peer Over POTS with Quick Connect Important Notes: ·...
Page 189 +22 dBu without clipping, providing 18dBu of headroom from the nominal 0vu point. Note: the audio metering reference scale is automatically adjusted by default when a Merlin codec connects to a Commander G3 codec. The G3 metering scale is between -11dBu and +18dBu.
Page 190: Configuring Ip Settings
An IP address is a unique address to identify a device on a TCP/IP network. Your codec uses dual IP protocol stacks to allow your codec to work on both IPv4 and IPv6 networks. Tieline codecs support both DHCP (default) IP addressing and static IP addresses for dialing IPv4 connection endpoints.
Page 191 Merlin User Manual v1.5 public internet and a local private LAN. Usually this will be set up at the studio end so you can dial into the studio from the remote codec. Support for IPv6 connections allows you to use IPv6 infrastructure to connect to other codecs globally.
Page 192 Merlin User Manual v1.5 DHCP IP addresses are automatically assigned and can change each time you connect to your Internet Service Provider, or to your own local area network (LAN). By default the codec is programmed for DHCP-assigned IP addresses.
Page 193 Merlin User Manual v1.5 over a LAN. This address is allocated by the codec internally based on MAC address details. Auto Address Assignment 1. Click the Edit button in the Network panel to configure settings. 2. By default the codec is programmed for connecting to an IPv6 router which automatically allocates IPv6 address details, as displayed in the following example.
Page 194: Configuring Isdn
Merlin User Manual v1.5 2. Click the Edit button. 3. Click in the DSCP field and enter the priority setting recommended by your IT administrator. 4. Click Save to store configuration settings. 4. Click Save to store the new configuration.
Page 195 Merlin User Manual v1.5 2. Click to select Module 1 or Module 2. 3. Click the Edit button to configure settings. 4. Click the drop-down arrow for Accept select whether to allow or disallow circuit switched voice and data calls. The default setting allows Data only.
Page 196 ISDN Answer Configs are used to determine how codec ISDN modules will behave when answering ISDN calls. The following image explains the difference between answering calls from Tieline codecs sending session data, and non-Tieline codecs making sessionless ISDN calls. Codecs sending Tieline Session Data contain all the information required to connect, e.g.
Page 197 · Expected dialing behaviors, e.g. if B channels should bond or not, and whether audio streams need to use Dial and Answer Route tags. · The type of call being received by the codec, e.g. Tieline (with Tieline Session Data) versus non-Tieline sessionless calls.
Page 198 ISDN audio stream configurations, however it is very useful in multiple audio stream codecs using multiple B channels. When dialing Tieline to Tieline over ISDN using the Merlin or Genie family of codecs, you can configure a Dial Route in the dialing codec's © Tieline Pty. Ltd. 2015...
Page 199 Config 1-4 in ISDN Answer. You can also select the default algorithm. For example, if a call from a non-Tieline codec is being received via B Channel 1 on Module 1 (i.e. no Dial Route has been specified in the dialing codec): 1.
Page 200 If it fails to receive Tieline session data within 5 seconds (i.e. a non- Tieline codec is calling, or a Tieline codec with session data disabled), it will use the settings in the ISDN Answering Config instead.
Page 201: Configuring Pots
Tieline session data and sessionless ISDN calls at different times. They can also support connections using other transports such as IP or POTS. The following example shows how a Tieline codec can be configured to answer up to 4 separate mono ISDN calls at different times from both Tieline and non-Tieline codecs, as well as two mono IP audio streams.
Page 202 The default Config settings for POTS modules are designed to suit Tieline codecs. These settings will need to be adjusted to connect to non-Tieline POTS codecs or connect in Analog Phone mode.
Page 203 Calls are answered based on the POTS Answer settings in Config 1 & 2. Adjustments to these Config settings are not normally necessary when connecting between Tieline codecs. They are usually adjusted when connecting to non-Tieline codecs over POTS (see...
Page 204 · Expected dialing behaviors and encoding, e.g. whether audio streams use Route tags and which algorithm is used. If you answer a call from a non-Tieline codec you will need to create an answering "Config" to determine which module in the codec will answer the call and the settings used when connecting.
Page 205 · POTS Answer Config settings are applied to POTS Codec connections and not Analog Phone connections. · When receiving a call from a Tieline codec with session data enabled (i.e. not Sessionless), the algorithm setting from the dialing codec overrides the setting in the POTS Answer Config menu.
Page 206 POTS connections. When dialing Tieline to Tieline over POTS using the Merlin or Genie family of codecs, you can configure a Dial Route in the dialing codec's program and a corresponding Answer Route in the answering codec's program. This will ensure a particular audio stream is routed between two codecs consistently.
Page 207: Configuring Input/Output Settings
Config 1 or 2 in POTS Answer. You can also select the default algorithm. For example, if a call from a non-Tieline codec is received via POTS Module 1 (i.e. no Dial Route has been specified in the dialing codec): 1.
Page 208 Merlin User Manual v1.5 3. Click Save to confirm the name change. Selecting Analog and Digital Audio Sources: Codec inputs are configured for analog line level audio sources by default. 1. Click the Input Settings symbol. 2. Select Type and click to select either Analog or AES3.
Page 209: Configure Sip Settings
SIP provides superior interoperability between different brands of codecs due to its standardized protocols for connecting devices and is intended to be used when connecting Tieline codecs to non- Tieline devices. Devices primarily use SIP to dial another device’s SIP address and find its location with a minimum of fuss.
Page 210 · Failover and SmartStream PLUS redundant streaming are not available with SIP connections. · When connecting to a Tieline G3 codec using SIP you need to manually select the G3 audio reference level in the codec. To do this select SETTINGS >...
Page 211 Merlin User Manual v1.5 3. Click the Edit button to configure settings. 4. Enter the account details into the relevant text boxes. 5. Enter the Registration Timeout (this shouldn't need to be adjusted from the default setting). 6. Click to select the Activate Account check-box and click Save to create the account in the codec.
Page 212: Load, Unload And Dial A Program
Merlin User Manual v1.5 Load, Unload and Dial a Program 21.7 To load and dial a program it is necessary to open the Program Loader panel and Connections panel. Use the Program Loader panel to load a program and then manage connecting and disconnecting using the Connections panel.
Page 213 Merlin User Manual v1.5 Connecting a Program To connect audio streams and connections within an existing program there are three options: 1. Click the program Connect/Disconnect symbol and then click Connect; this connects all active audio streams and connections associated with the program.
Page 214 Merlin User Manual v1.5 Disconnect a Program To disconnect audio streams and connections within an existing program there are three options: 1. Click the program Connect/Disconnect symbol and then click Disconnect to disconnect a program; this includes all audio streams and connections associated with the program.
Page 215: Reset Factory Default Settings
Merlin User Manual v1.5 Unloading a Program 1. Click to select the loaded program in the Program Loader panel and then click Unload to unload the program in the codec. 21.8 Reset Factory Default Settings There are several options which allow you to restore factory default settings within the codec. See Reset and Restore Factory Defaults for more details on each option.
Page 216: Backup And Restore Functions
Merlin User Manual v1.5 4. A confirmation dialog appears for each option; click Yes to proceed. 21.9 Backup and Restore Functions The HTML5 Toolbox Web-GUI can be used to backup and restore codec settings, including: · Programs containing a variety of connection settings.
Page 217 Merlin User Manual v1.5 2. Click Backup. 3. Click to select the check-boxes to confirm your backup requirements, then click Backup. 4. Select a location on your PC to save the configuration file. Note: You may need to "allow" your browser to display the pop-up dialog.
Page 218: Lock Or Unlock Programs
Merlin User Manual v1.5 Note: The codec will automatically reboot if you restore system settings. 21.10 Lock or Unlock Programs It is possible to lock a loaded custom program in a codec to ensure the currently loaded program type, e.g. mono, cannot be unloaded by a codec dialing in with a different program type, e.g. stereo.
Page 219: Configuring Snmp In The Codec
Merlin User Manual v1.5 codec. · It is only possible to lock custom programs in a codec. · If Lock Program is enabled and you load a new custom program in the codec, Lock Program remains enabled and locks the most recently loaded custom program.
Page 221: Download Logs
1. Open the HTML5 Toolbox Web-GUI and click Settings in the Menu Bar, then click Help to display the Help panel. 2. Click Download Logs. 3. Save the file to your computer and then send it as a .zip file to Tieline support via support@tieline.com Download Event Logs Event logs can be downloaded from the codec and viewed in your browser.
Page 222: Configuring Alarms
Merlin User Manual v1.5 Clearing Logs This option should only be used if instructed to by Tieline support staff. To clear all event and other logs in the codec via the front panel, see the Reset and Restore Factory Default Settings...
Page 223 Merlin User Manual v1.5 3. Click Save to store the new settings. Note: The following System and Audio alarms are available: Alarm Alarm Explanation Type PSU Failure System Raises an alarm if one or both PSUs fail Chassis Fan Failure...
Page 224 Merlin User Manual v1.5 Configuring Alarm Dissemination Severity Alerts Alerts for each alarm severity level are configured using the Alarm Dissemination panel. 1. Open the HTML5 Toolbox Web-GUI and click Alarms, then click Alarm Dissemination to open the panel.. 2. Click to highlight the Alarm Severity level you want to configure.
Page 225 Merlin User Manual v1.5 Configuring Input Silence Detection Parameters When configuring an Input Silence alarm it is also necessary to configure the audio silence thresholds and timeout duration. 1. Click Input Silence to select the alarm. 2. Click Edit to configure alarm settings.
Page 226 Merlin User Manual v1.5 Viewing Current Alarms Active alarms are indicated by: 1. The red Alarm Symbol flashing in the toolbar of the HTML5 Toolbox Web-GUI screen. 2. All new alarms being listed in the Current Alarms panel. settings. 3. Other alerts as per Alarm Dissemination panel 4.
Page 227: Alarm History
Merlin User Manual v1.5 Alarm State Front Panel Alarm Web-GUI Alarm Symbol Active Flashing red Flashing Acknowledged Solid red Stops flashing, remains solid red Deactivating Alarms An alarm is deactivated automatically when the alarm state is reversed. E.g. if power is restored after a PSU Failure alarm, or if audio is restored after an Input Silence alarm.
Page 228: Rs232 Data Configuration
· When connecting to G3 codecs over IP, ISDN or POTS only in-band data is available via the Music and MusicPLUS algorithms. · Use firmware higher than 2.8.xx in the Bridge-IT, Genie and Merlin families of codecs to enable auxiliary data over multicast connections.
Page 229: Creating Rules
Merlin User Manual v1.5 Creating Rules 21.15 The Rules panel in the Toolbox Web-GUI is used to program events for specific codec actions. Typically these 'rules' are based on a change in the state of a GPIO control port or the codec being connected or disconnected.
Page 230 Merlin User Manual v1.5 Rule 1: Toggle a Control Port Input to Connect and Disconnect a Program This rule is used to connect and disconnect a selected program when a control port input is toggled. 1. Click the first rule in the Rules panel titled Connect and disconnect a program when an input is toggled.
Page 231 Merlin User Manual v1.5 4. Check the Rule summary and click Create Rule to save the settings. Rule 3: Synchronise Local Control Port Input Status with a Remote Relay Output Use this rule allow a local codec's control port input to change the state of a remote relay output.
Page 232 Merlin User Manual v1.5 Deleting Rules 1. Open the Toolbox HTML5 Web-GUI and click Rules in the Menu Bar to display the Rules panel. 2. Click to select the rule you want to delete. 3. Click the Delete button. 4. Click Yes in the confirmation dialog.
Page 233: Upgrading Codec Firmware
Merlin User Manual v1.5 Upgrading Codec Firmware 21.16 To download the latest codec firmware visit http://www.tieline.com/Support/Latest-Firmware. Firmware Upgrades The following procedure explains how to perform codec firmware upgrades with a downloaded firmware file saved to your PC. 1. Open the Toolbox HTML5 Web-GUI and click Settings in the Menu Bar, then click Firmware to display the Firmware panel.
Page 234: Part Xxii Front Panel Configuration Tasks
Merlin User Manual v1.5 Front Panel Configuration Tasks The following sections explain how to configure codec settings using the front panel LCD screen and KEYPAD. 22.1 Configuring IP via the Front Panel Checking IP Address Details in the Codec 1. Press the SETTINGS button.
Page 235 Merlin User Manual v1.5 4. Select Usage and choose the appropriate control and/or streaming mode for the connection, then press the button. 5. Select IPv4 Mode and press the button. 6. Select DHCP and press the button. 7. Use the up...
Page 236: Dns Server
Merlin User Manual v1.5 5. Select Auto, Manual or Off and press the button. By default the codec is configured to allow the codec to automatically receive IPv6 address information from an IPv6 enabled router. Manual IPv6 Address Assignment Select Manual mode using the previous procedure and enter information into the IPv6 Static (Address), IPv6 Prefix and IPv6 Gateway fields in the codec to manually configure address details.
Page 237: Selecting An Algorithm
Overview of Tieline Algorithms 1. The Tieline Music algorithm is optimized for audio bit rates as low as 19.2kbps with only a 20 millisecond encode delay. It offers 15 kHz mono from 24kbps to 48kbps. 2. Tieline MusicPLUS delivers up to 20 kHz mono from 48kbps upwards. It can also deliver up to 20 kHz stereo from 96kbps upwards, offering huge savings on your IP data bills and outstanding audio quality.
Page 238 Merlin User Manual v1.5 AAC-LD AAC-LD (Low Delay AAC), AAC-ELD (Enhanced Low Delay AAC) and AAC-ELDv 2 are optimized for low latency real-time communication. AAC-LD is suited to bit rates of 96kbps or higher for stereo audio. AAC-ELD AAC-ELD is optimised for high quality stereo connections from 48 - 96kbps and performs better at these bit rates when compared with AAC-LD.
Page 239 For example, if MP2 algorithms are used, program delays will be much longer than when using Tieline Music or MusicPLUS algorithms. This is due to the additional inherent encoding delays involved when using MP2 algorithms. This can be a major consideration for live applications that integrate remotes into a broadcast.
Page 240 Merlin User Manual v1.5 Algor- Audio Algor- rate over- Audio Quality and Recom m ended Band- ithm ic per channel head Features applications for on-air ithm Delay connectio w idth Linear/PCM 16/24 bit sample rate x 80kbps · Full bandw idth, ·...
Page 241 Merlin User Manual v1.5 MPEG Layer 3 Up to 100ms 64kbps 8.5 - · High quality voice · High quality remotes, 15kHz 13.3kbps and music STLs and audio · Moderate bit distribution rates · Use w hen bidirectional · High delay...
Page 242 Merlin User Manual v1.5 (24bit;48kHz) rates is available and very · Highly cascade low delay is highly resilient desirable. · Resilient w ith multiple encodes/decodes w hen required Opus 4Hz- 20ms 9.6-256kbps 16kbps · Very high quality · "Opus Voice" is ideal...
Page 244: Configuring The Jitter Buffer
· Repair the stream in the event of packet loss (error concealment). · Manage delay dynamically based on current network congestion. · Manage forward error correction (FEC). Tieline codecs can be used to program either a fixed or automatic jitter buffer and the setting you © Tieline Pty. Ltd. 2015...
Page 245 A fixed jitter buffer is preferable over satellite connections to ensure continuity of signals. CAUTION: If a Tieline codec connects to a device that is using non-compliant RTP streams then the last fixed setting programmed into the codec will be enabled (default is 500ms).
Page 246 Merlin User Manual v1.5 Algorithm Non-SIP Connections SIP Connections Linear (Uncompressed) Tieline Music Tieline MusicPLUS G.711 G.722 MPEG Layer 2 MPEG Layer 3 LC-AAC HE-AAC v.1 HE-AAC v.2 AAC-LD AAC-ELD Opus aptX Enhanced Configuring Automatic Jitter Buffering (Default Setting) 1. Press the HOME button to return to the Home screen.
Page 247 FEC is being used. Fixing Jitter Buffer Settings The default jitter-buffer setting in Tieline codecs is 500 milliseconds. This is a very reliable setting that will work for just about all connections. However, this is quite a long delay and we recommend that when you set up an IP connection you test how low you can set the jitter-buffer in your codec.
Page 248: Configuring Forward Error Correction
7. Select the local codec FEC setting in the Local FEC screen and press 8. Select the remote codec FEC setting in the Remote FEC screen and press The four FEC settings in Tieline codecs are outlined in the following table with their bit rate ratios. © Tieline Pty. Ltd. 2015...
Page 249 FEC according to the available uplink bandwidth at each end for best performance. As an example, if you want 15 kHz mono (using the Tieline Music Algorithm) you will need at least a 24kbps connection for audio. Adding 100% FEC will add another 24kbps making your bit rate 48kbps plus some overhead of around 10kbps is required.
Page 250: Configuring Encode/Decode Direction
2. Use the navigation buttons on the front panel to select Connect and press the button. 3. Select IP and press the button. 4. Select Tieline (or Sessionless) and press the button. 5. Select Peer-to-Peer and press the button. 6. Use the down navigation button to select Setup and press the button.
Page 251: Configuring Tcp/Udp Ports
– ensuring critical session data (including dial, connect and hang-up data) will be received reliably. The default session and audio port settings in Tieline codecs, for both TCP and UDP connections, are outlined in the Installing the Codec at the Studio section of the manual.
Page 252 (port used by the local codec to receive audio from the remote codec). It is also possible to configure the send and return audio ports for a codec using Tieline session data to establish IP connections. This may be required because some firewalls require symmetric port configuration.
Page 253: Configuring Qos For Ip Packets
"Tieline Codec" Port Configuration If using the Tieline Codec setting for call establishment (i.e. Tieline session data is enabled), you can also change the default audio ports if required. · The default value for the Send (audio) Port is 9000 ·...
Page 254: Reset And Restore Factory Default Settings
5 Clear Logs Deletes codec event and log history. Note: This should only be performed if instructed to by Tieline support staff. Important Note: After restoring factory defaults, always reboot the codec using the Reboot Codec function, not by removing power from the codec.
Page 255: Configuring Snmp Settings
Merlin User Manual v1.5 Reset and Restore Factory Defaults using the Web-GUI The Web-GUI can also be used to reset and restore factory defaults. See Reset Factory Default Settings for more details. 22.10 Configuring SNMP Settings The codec supports Simple Network Management Protocol (SNMP ) for managing devices on IP networks.
Page 256: Part Xxiii Reference
Tieline recommends that the racks in which codecs are installed are thoroughly evacuated to ensure proper airflow from the bottom to the top. Where space is available, a 1RU gap between codecs will assist in minimizing internal temperature build up.
Page 257: Installing The Codec At The Studio
The following instructions are intended to help you configure your internet connection and Tieline codecs at the studio to enable incoming calls over the internet from a remote Tieline codec. It is assumed that you have a basic understanding of your IP network and how to configure IP devices. If...
Page 258 The following table lists the firewall ports you need to open for each model of Tieline codec if they are dialing your router at the studio. If the remote codec is also connected to a LAN with a firewall you may also need to open the ports at the remote end of the link to connect successfully.
Page 259 SIP Audio: 5004, 5006, 5008, 5010, 5012, 5014 Configuring a Static Public or Private IP Address in Genie, Merlin and Bridge-IT (v.2.x firmware) Codecs To enter a static IP Address into the codec for NAT: 1. Press the HOME button to return to the Home screen.
Page 260: Getting Connected
IP address and you know this address. If you dial the studio using a cell-phone data network at the remote site you will not normally experience any firewall or port blocking issues at the remote end of the link using default Tieline ports.
Page 261 Diagnosing Port Blocking via the Remote Codec LQ If you attach your Tieline codec at the remote site to a LAN with access to the internet you can often dial and connect to the studio without any problem. It is less likely that a firewall will block outgoing TCP and UDP ports.
Page 262 How do I determine which end is blocking data flow? Tieline test codec firewalls have the default Tieline TCP and UDP ports open. You can dial into these test codecs (or other codecs you know are configured correctly) from your recently configured studio and remote codecs and use the LQ readings to diagnose whether your studio or remote codec firewall is blocking your data packets.
Page 263: Understanding Ip Networks
(DHCP) and static. Most ISPs assign a dynamic public IP address by default, which can often change without you knowing. This is suitable for a quick demo of your Tieline codec, but for a permanent installation you will need to request a permanent static public IP address.
Page 264 Port Forwarding: Tieline TCP and UDP Port Settings For your Tieline Codec to communicate over the public internet an IP Address alone is not sufficient. In TCP/IP and UDP networks the codec port is the endpoint of your connection. Ports are doorways for IP devices to communicate with each other.
Page 265: Tips For Creating Reliable Ip Connections
256 kbps for a studio codec and 64 kbps for a field unit connection. 5. Use good quality equipment to connect your codecs to the internet. (Tieline successfully uses Cisco® switching and routing equipment.): · If you are using a DSL or ADSL connection make sure you purchase a high quality modem that can easily meet your speed requirements.
Page 266: Testing Ip Network Connections
Merlin User Manual v1.5 7. Use a dedicated DSL/ADSL line for your codecs. Do not share a link with PCs or company networks. The only exception to this rule is if an organization has network equipment and engineers that can implement and manage quality of service (QoS) on its network.
Page 267 Merlin User Manual v1.5 Ping the Codec A ping test can be used to test whether it is possible to reach a codec or any device over an IP network. A ping test measures: · The round-trip time of packets.
Page 268: Testing Isdn Connections
Connecting Tieline ISDN to other Codecs To dial from a Tieline codec to a non-Tieline codec it is necessary to disable ‘Session Data’ and use an algorithm like G.722 or MPEG Layer 2 for compatibility. The same settings must be configured at both ends for: ·...
Page 269 7. For bonded "MPEG1-L2" connections select "CCS IMUX". 8. Complete the profile setup. The codec is now ready to dial or answer. Configuring the Tieline Codec to Dial the Equinox over ISDN 1. Press the HOME button to return to the Home screen and select Connect > ISDN.
Page 270 Dialing from the WorldCast Equinox Important Note: Configure ISDN Answer Config settings in the codec before attempting to dial from the Equinox to the Tieline codec. Select the following settings in the Tieline codec in one of the Configs (see...
Page 271 5. Press the right arrow on the "Enter" button and navigate to "Interface". Push the down arrow on the "Enter" button to select this menu. 6. Use the "Enter" button and navigate to the type of interface you are using. Note: During Tieline tests we used an "Internal TA".
Page 272 Merlin User Manual v1.5 3. Select Session Type [Sessionless] > Select Dial Route [None] > Number of B Channels [Choose 1B (mono) or 2B (stereo)] > Algorithm [Choose MP2 Mono or MP2 J-Stereo (Note: select 48kHz sample rate for MP2 algorithms)].
Page 273 It has also been noted that the CDQ Prima codec will not connect if no audio is present when dialing. It may connect Prima > Tieline, but not Tieline > Prima. If audio is present, the codec should connect and stay connected even if audio is removed subsequently. The J-Stereo light on the Prima may also flash when in this mode.
Page 274 10.If you are bonding multiple channels navigate to "number2" and press "OK" to enter the ISDN number using the keypad, then press "OK". Configuring the Tieline Codec to Dial the Mayah Sporty over ISDN 1. Press the HOME button to return to the Home screen and select Connect > ISDN.
Page 275 Dialing from the Mayah Sporty Important Note: Configure ISDN Answer Config settings in the Tieline codec before attempting to dial from the Equinox to the Tieline codec. Select the following settings in the Tieline codec in one of the Configs (see...
Page 276 "ISDN Status" screen. "Ready" should be displayed next to any active lines. If this is not displayed, check your connections and settings to make sure they are correct. Configuring the Tieline Codec to Dial the Xstream over ISDN 1. Press the HOME button to return to the Home screen and select Connect >...
Page 277 Merlin User Manual v1.5 3. Select Session Type [Sessionless] > Select Dial Route [None] > Number of B Channels [Choose 1B or 2B] > Algorithm [Choose G.722 , MP2 Mono or MP2 Stereo (Note: select 48kHz sample rate for MP2)].
Page 278 Dialing from the Zephyr Xstream Important Note: Configure ISDN Answer Config settings in the codec before attempting to dial from the Xstream to the Tieline codec. Select the following settings in the Tieline codec in one of the Configs (see...
Page 279 15.Press "2" to select "64" as the bit rate. 16.The codec is now programmed to dial. Configuring the Tieline Codec to Connect to the Matrix over G.722 1. Press the HOME button to return to the Home screen and select Connect > ISDN.
Page 280 Dialing from the Comrex Matrix Important Note: Configure ISDN Answer Config settings in the codec before attempting to dial from the Comrex Matrix to the Tieline codec. Select the following settings in the Tieline codec in one of the Configs (see...
Page 282: Using Answer Routes For Sessionless Isdn Calls
In addition you can use “Answer Routes” and 'site-specific' module settings in Genie Distribution and Merlin PLUS to route incoming calls to specific codec outputs. (Note: Merlin codecs can also be configured to accept 2 ISDN calls from non-Tieline codecs and would use similar settings).
Page 283 Merlin User Manual v1.5 Step 2: Configure the ISDN Module to accept two sessionless ISDN calls. This can be configured via Settings > Modules or use the Toolbox Web-GUI via Settings panel > Modules. 1. Select Config 1 and Sessionless Only and Route 1. Select your preferred algorithm, then click Save Settings.
Page 284 B channel then that’s all you need to do. If, however, you want each non-Tieline codec to use the same B channel and be routed to the same codec output consistently, you must configure this in the site config for the ISDN module via Settings >...
Page 285: Pots Connection Tips & Precautions
POTS Operation Precautions POTS performance is greatly affected by the quality of the line being used. Precautions must be taken to ensure the Tieline codec is not sharing the line with other devices. Please remove these possible sources of interference: ·...
Page 286 Telco. POTS Exchange Problems On most good POTS lines, Tieline codecs can achieve a 28.8kbps connection at a line quality of approximately 50% or greater. If you are not able to achieve this level of operation, you may have a problem with your line, or the line at the other end of the connection.
Page 287: Merlin Compliances And Certifications
Simply place the ADSL/DSL filter between the POTS line and your codec to remove the interference. 3. Tieline USA has a POTS test codec you can dial on +1-317-913 6911 to facilitate line tests at each end of your connection to diagnose line problems.
Page 288 No user serviceable parts are contained in this product. If damage or malfunction occurs, contact TIELINE Pty Ltd for instructions on repair or return. This equipment cannot be used on a telephone company provided coin service. Connection to Party Line service is subject to state tariffs.
Page 289: Software Licences
Web Browser Interface or from the Tieline website <http://tieline.com>. You may request a copy for the open source software on DVD by contacting our support team on +61 (0)8 9249 6688. Tieline Pty Ltd will charge a small handling fee for distribution of this software.
Page 290 Merlin User Manual v1.5 • eventlog o Copyright (c) 2003 BalaBit IT Ltd. • file - 2 clause BSD license, clause 3 removed o Copyright (c) Ian F. Darwin 1986, 1987, 1989, 1990, 1991, 1992, 1994, 1995. o Software written by Ian F. Darwin and others;...
Page 291 Merlin User Manual v1.5 o Copyright (c) 2003-2010, Sparta, Inc. All rights reserved. o Copyright (c) 2004, Cisco, Inc and Information Network. Center of Beijing University of Posts and Telecommunications. All rights reserved. o Copyright (c) Fabasoft R&D Software GmbH & Co KG, 2003. oss@fabasoft.com. Author: Bernhard Penz <bernhard.penz@fabasoft.com>...
Page 292 Merlin User Manual v1.5 of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. Neither the name of the <ORGANIZATION> nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
Page 293 Merlin User Manual v1.5 o Copyright (C) 2004-2011 Internet Systems Consortium, Inc. ("ISC") o Copyright (C) 1996-2003 Internet Software Consortium. o Portions: Copyright (C) 1996-2001 Nominum, Inc. o Portions: Copyright (C) 1995-2000 by Network Associates, Inc. o Portions: Copyright (C) 2002 Stichting NLnet, Netherlands, stichting@nlnet.nl.
Page 294 Merlin User Manual v1.5 SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Page 295 Merlin User Manual v1.5 This library is free for commercial and non-commercial use as long as the following conditions are aheared to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code.
Page 296 Merlin User Manual v1.5 Open Source Info-ZIP license: Copyright (c) 1990-2001 Info-ZIP. All rights reserved. For the purposes of this copyright and license, "Info-ZIP" is defined as the following set of individuals: Mark Adler, John Bush, Karl Davis, Harald Denker, Jean-Michel Dubois, Jean-loup...
Page 297 Merlin User Manual v1.5 INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Page 298 Merlin User Manual v1.5 copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT...
Page 299: Trademarks And Credit Notices
Merlin User Manual v1.5 Trademarks and Credit Notices 23.13 1. Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries. 2. Windows XP, Windows Vista and Windows 7 are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
Page 300: Part Xxiv Merlin Specifications
Sample Frequencies Sample 16kHz, 32kHz, 44.1kHz, 48kHz Frequencies Algorithms Tieline Music, Tieline MusicPLUS, G.711, G.722, MPEG-1 Layer 2, MP3, LC-AAC, HE-AAC and HE-AACv2, AAC-LD, AAC-ELD, Opus, 16/24 bit aptX Enhanced IP (uncompressed) Linear PCM16/24 bit 48kHz sampling Data and Control Interfaces USB 2.0 Host port on the front panel...
Page 301 Merlin User Manual v1.5 Weight 6lb 7.7oz/2.94Kg Power Consumption Dual AC 100-240V IEC power inlets; 1A - 50-60Hz Operating Temp. 0°C to 45°C (32°F to 113°F) Humidity Operating (0 to 35°C/32°F to 95°F), non-condensing Range © Tieline Pty. Ltd. 2015...
Page 302: Part Xxv Appendix A: Rs232 And Control Port Wiring
Merlin User Manual v1.5 Appendix A: RS232 and Control Port Wiring Relays The codec uses a DB15 connector to facilitate use of four CMOS solid state relays for the control of equipment, consisting of four relay closures and four opto-isolated outputs.
Page 303 Connector Pins Important Notes: · The codec cannot send RS232 data to, or activate relays on Tieline G3 codecs. · It is important that you enable serial port flow control within the codec. Flow control regulates the flow of data through the serial port. If disabled, data will flow unregulated and some may be lost.
Page 304: Index
Merlin User Manual v1.5 input silence Index lost connection managing PSU failure purge history - 2 - severity levels silence detection parameters SNMP trap configuration 2 x Stereo Peer-to-Peer program temperature about types of alarms - A - Alarms - Java Toolbox...
Page 305: Tieline Pty. Ltd
POTS Default profiles disconnecting DHCP IP addresses first steps 50, 51 Dial & disconnect - HTML5 Toolbox hanging up dial a program or audio stream how to connect disconnect a program or audio stream © Tieline Pty. Ltd. 2015...
Page 306 Merlin User Manual v1.5 Dial & disconnect - HTML5 Toolbox - G - unload a program Dial & disconnect - Java Toolbox dial an audio stream G.711 dial multiple audio streams G.722 disconnect an audio stream Ganging inputs disconnect individual IP stream...
Page 307 ISDN: HTML5 Toolbox bonding configuration connect to non-Tieline codecs ISDN: Java Toolbox connecting to APT configuration connecting to CDQ Prima - J - connecting to Comrex Matrix connecting to Mayah connecting to Zephyr Xstream Java Toolbox Web-GUI © Tieline Pty. Ltd. 2015...
Page 308 Merlin User Manual v1.5 IP return link quality Java Toolbox Web-GUI IP send link quality alarms panel config Mono/Stereo + IFB Answer Lock programs config Mono/Stereo + IFB Dial Lock programs via HTML5 Toolbox configure connections Lock programs via Java Toolbox...
Page 309 2 mono audio streams front panel config configure 2 Mono Peer-to-Peer front panel module config configure peer-to-peer mono/stereo G3 interoperability delete how to configure edit module settings specify outputs 2 x Mono Peer-to-Peer © Tieline Pty. Ltd. 2015...
Page 310 Merlin User Manual v1.5 Programs - Java Toolbox RS232 view settings configuration via codec RS232 - HTML5 Toolbox - Q - baud rates via web-GUI flow control via web-GUI RS232 - Java Toolbox baud rates via web-GUI configuration flow control via web-GUI...
Page 311 IP connection tips skin selection statistics panel - U - theme selection Wiring UDP port settings DB15 control port in/out Understanding IP networks opto-isolated inputs relay closures Unlock Programs RS232 using DB9 Unlock programs via HTML5 Toolbox © Tieline Pty. Ltd. 2015...

Tieline Merlin User Manual

Contents

Part XVII Mono or Stereo + IFB Programs

Part XVIII Getting Connected Quickly

Configuring Auto Reconnect

Speed Dialing Connections

Dial/Disconnect Multiple Audio Stream Programs

Dialing SIP Peer-To-Peer

Dialing SIP Addresses

Creating a Multicast Client Program

Deleting Programs

Selecting Algorithm Profiles

Merlin Algorithm Profiles

Merlin Backup Options

Lock or Unlock a Program in the Codec

Locking the Front Panel

Part XIX Connecting to the Toolbox Web-GUI

Part XX Using the Java Toolbox Web-GUI

Configure SIP Settings

Configure Peer-To-Peer SIP Programs

Multiple Peer-To-Peer SIP Programs

Dial and Disconnect a Program

Dial/Disconnect Multiple Audio Streams

View/Edit/Delete Programs

Reset Factory Default Settings

Backup and Restore Functions

Lock or Unlock Programs

Configuring SNMP in the Codec

Part XXII Front Panel Configuration Tasks

Part XXIII Reference

Testing IP Network Connections

Testing ISDN Connections

Connecting Tieline ISDN to Other Codecs

Using Answer Routes for Sessionless ISDN Calls

POTS Connection Tips & Precautions

Merlin Compliances and Certifications

FCC Compliance Statements

Software Licences

Trademarks and Credit Notices

Part XXIV Merlin Specifications

Part XXV Appendix A: RS232 and Control Port Wiring

Index

Quick Links

User Manual

Need help?

Questions and answers

Related Manuals for Tieline Merlin

Summary of Contents for Tieline Merlin