Micro RIC 312 Overview Features, Controls and Identification Your hearing system controls include: 1. Hearing Instrument 2. Cable 3. Receiver 4. Microphones* 5. Push Button Switch or Rotary Volume Control 6. Battery Compartment (on/off control), Location of serial number, Location of left/right side device indicator 7.
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Micro RIC 312 Overview IMPORTANT NOTE: The micro RIC 312 includes a Multiflex Tinnitus Technology feature that can be enabled. Multiflex Tinnitus is turned ON in my hearing system. See page 30.
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RIC 312 Overview Features, Controls and Identification Your hearing system controls include: 1. Hearing Instrument 2. Cable 3. Receiver 4. Microphones 5. Push Button Switch 6. Battery Compartment (on/off control), Location of serial number 7. Retention Lock 8. Location of manufacturer’s name and model name 9.
RIC 13 Overview Features, Controls and Identification Your hearing system controls include: 1. Hearing Instrument 2. Cable 3. Receiver 4. Microphones 5. Push Button Switch 6. Battery Compartment (on/off control), Location of serial number 7. Retention Lock 8. Location of manufacturer’s name and model name 9.
Preparation Batteries Your hearing system uses a battery as its power source. This battery size can be identified by the orange (13), brown (312), or yellow (10) color code on the packaging. To insert or replace the battery: 1. Use the nail grip on the battery door. 2.
Preparation My hearing instrument has a tamper resistant battery compartment. See below. Tamper Resistant Battery Compartment To lock the battery door: Use an appropriate tool to slide the recessed switch to the left until it “clicks” and the colored mark is visible. To unlock the battery door: Slide the recessed...
Preparation Helpful Hints • NEVER FORCE THE BATTERY DOOR SHUT; this could result in serious damage; if the door will not close securely, check that the battery is inserted correctly. • Do not open the battery door too far or damage is likely to occur. •...
Preparation Insertion and Removal To insert the earbud or earmold: 1. Hold the cable at the bend in front of the receiver with your thumb and forefinger. Gently insert the receiver into your ear canal (fig. 1). 2. Wrap the hearing instrument over the top of your ear, carefully placing it behind your ear (fig.
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Preparation Helpful Hints • Minor irritation and inflammation may occur as your ear becomes accustomed to having an object in it; if so, please contact your hearing care professional. • If an actual allergic reaction occurs, alternative earmold materials are available;...
Operation On & Off To turn ON: Insert a battery and completely close the battery door. To turn OFF: Open the battery door until the battery is no longer touching the battery contacts. Your instrument has a Power-On delay and may require a few seconds to power on.
Operation Adjustable Volume Control Push Button/Control Surface Volume Control Your hearing system uses the control surface/push button to control volume. To change volume, press then release the control surface/push button. Rocker Switch Volume Control Your hearing system uses the rocker switch to control volume.
Operation Rotary Volume Control Your hearing system uses a rotary volume control to adjust volume. Turn the wheel up (higher number) to increase volume. Turn the wheel down (lower number) to decrease volume. Volume Settings Some hearing systems can be set for the Right device to increase the volume and the Left device to decrease the volume.
Operation Rotary Volume Control Volume Level Tone Optimal volume setting One beep Multimemory Your hearing care professional may be able to set up to four hearing programs for you. These additional programs are accessed by pressing the control surface/push button/ rocker switch.
Operation programs, press and hold the switch. The hearing aid will cycle through the programs and present indicators. Release the switch when you are at the desired program. Telephone Use Some hearing instruments are equipped with tools to help you effectively communicate on the telephone.
Operation Automatic Telephone and Automatic Telecoil These options activate the telephone response automatically when used with a hearing aid compatible telephone. To use, place the telephone receiver on your ear as you normally would and the hearing instrument will select the telephone setting. It might be necessary to move the telephone receiver slightly to find the best reception.
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Operation General Telephone Use Some hearing instruments work best by holding the phone close to, but not fully covering your ear. In some instances, if you encounter whistling (feedback), tilt the receiver at an angle until the whistling stops. Additionally, the hearing instrument in the non-phone ear (ear opposite the phone) may switch to a telephone setting to reduce background sounds.
Operation Direct Audio Input (DAI) My hearing system is set up for DAI use. My hearing system is not set up for DAI use. See page 32. Your hearing system has full direct audio input (DAI) capability. This allows you to connect your hearing system to an electronic sound source such as a wireless FM system, computer audio or an MP3 player.
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Operation To access the battery with the DAI shoe attached: Hold the RIC and DAI shoe and press the lower part of the DAI shoe, then open the battery door. To remove the DAI shoe: Turn the RIC on the side. Grasp the RIC in one hand and the DAI shoe in the other.
Multiflex Tinnitus Technology Operation Introduction Multiflex Tinnitus Technology can be used as a part of a tinnitus treatment program. Multiflex Tinnitus Technology plays a white noise through the hearing aid. The tinnitus stimulus is programmed according to your hearing loss, and your hearing care professional can adjust the settings of the tinnitus stimulus to meet your needs.
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Multiflex Tinnitus Technology Operation Tinnitus Stimulus Control Your hearing system uses the multifunction switch to control the tinnitus stimulus. Press then release the switch until the desired level is reached. Each press/release changes the volume one increment. Combined Volume or Multimemory and Tinnitus Stimulus Control If your hearing system is set up to adjust volume and tinnitus stimulus, adjust volume...
Accessories Wireless Accessories There are several wireless accessories that allow you to control and maximize the full potential of your hearing system. These include a remote control as well as wireless connection to your cell phone and entertainment system. Consult with your hearing professional to determine if your hearing aids have wireless capabilities and which accessories may be best for you.
Hearing System Care Instrument Care Do your best to keep your hearing instrument clean at all times. Heat, moisture and foreign substances can result in poor performance. • Use a cleaning brush or soft cloth to clean debris from around the switches, microphone and battery compartment;...
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Hearing System Care Hear Clear ™ Receiver Wax Guards The Hear Clear exclusive earwax protection system uses disposable wax guards. The innovative wax guards prevent earwax accumulation in the hearing aid receiver. Helpful Hints • When not wearing your hearing ard (Wax Spring) system, open the battery door to allow any moisture to evaporate.
Hearing System Care – Where you can easily find them – Safely out of reach from pets and children • Do not take apart your hearing instruments or insert the cleaning tools inside them. Service and Repair If, for any reason, your hearing system does not operate properly, do NOT attempt to fix it yourself.
Hearing System Care Troubleshooting Guide SYMPTOM POSSIBLE SOLUTIONS CAUSES Low battery Replace battery Blocked Clean or replace wax earmold/tubing/ guard as needed earbud Not Loud Contact your hearing Enough Hearing change care professional Clean both Debris buildup microphone and receiver with brush Low battery Replace battery Inconsistent...
Tips for Better Communication Your hearing care professional will recommend an appropriate schedule to help you adapt to your new hearing system. It will take practice, time and patience for your brain to adapt to the new sounds that your hearing system provides.
Tips for Better Communication • Let others know what you need; keep in mind that people cannot “see” your hearing loss • Develop realistic expectations of what your hearing instruments can and cannot do • Better hearing with hearing instruments is a learned skill combining desire, practice and patience For Your Family and Friends Your family and friends are also affected by...
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Tips for Better Communication • Rephrase rather than repeat the same words; different words may be easier to understand • Minimize distractions while speaking...
Safety Information Safety Information INTENDED USE: An air conduction hearing aid is a wearable sound-amplifying device that is intended to compensate for impaired hearing. Hearing aids are available in multiple gain/output levels appropriate to treat hearing losses ranging from mild to profound. Your hearing instruments are designed to comply with the most stringent Standards of International Electromagnetic Compatibility.
Safety Information Your hearing instruments are designed to operate beyond the range of temperatures comfortable to you, from very cold up to 50°C (122°F). Use on Aircrafts The optional wireless capabilities that may be featured in your hearing instruments should not be used on an aircraft unless specifically permitted by the flight personnel.
FDA Information Required Information The following additional information is provided in compliance with U.S. Food and Drug Administration (FDA) regulations: WARNING TO HEARING AID DISPENSERS. A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available...
FDA Information IMPORTANT NOTICE FOR PROSPECTIVE HEARING AID USERS. Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists, or otorhynolaringologists.
FDA Information Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician. Federal law permits a fully informed adult to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician.
FDA Information For hearing care professionals INDICATIONS FOR USE The Multiflex Tinnitus Technology is a tool to generate sounds to be used in a Tinnitus Management Program to relieve patients suffering from tinnitus. The target population is primarily the adult population over 18 years of age.
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FDA Information These characteristics are adjustable by the hearing care professional and are specific to the prescribed therapy designed by the professional for the patient’s needs and comfort. The patient may have some control of the level or volume of the signal and the patient should discuss this adjustment as well as his or her comfort level and sound of the signal with their hearing care professional.
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FDA Information CAUTION: If set to the maximum output level and worn for periods of time exceeding the recommendations below, the patient’s exposure to sound energy has the potential to exceed noise exposure limits. This device is intended for use for a maximum of sixteen (16) hours a day when set at the maximum output level.
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FDA Information PRESCRIPTION USE ONLY CAUTION: Federal law restricts this device to sale by or on the order of a doctor, audiologist or other hearing care practitioner licensed to dispense hearing instruments in your state. The use of any sound generating tinnitus therapy device should be only on the advice and in consultation with your audiologist or hearing care practitioner.
FDA Information could present some potentially harmful effects. Care should be taken to prevent the unauthorized use and to keep the device out of the reach of children and pets. CAUTION: If set to the maximum output level and worn for periods of time exceeding the recommendations below, your exposure to sound energy has the potential to exceed noise exposure limits.
TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment. Hereby, Starkey Hearing Technologies declares that the products listed above are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
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FCC Information Starkey Hearing Technologies 6700 Washington Ave. South Eden Prairie, MN 55344 USA Wm. F. Austin House, Bramhall Technology Park Pepper Road, Hazel Grove, Stockport SK7 5BX United Kingdom Waste from electronic equipment must be handled according to local regulations...
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