RIC 312 Overview Features, Controls and Identification Your hearing system controls include: 1. Hearing Instrument 2. Cable 3. Receiver 4. Microphones 5. Push Button Switch 6. Battery Compartment (on/off control), Location of serial number 7. Retention Lock 8. Location of manufacturer’s name and model name 9.
RIC 13 Overview Features, Controls and Identification Your hearing system controls include: 1. Hearing Instrument 2. Cable 3. Receiver 4. Microphones 5. Control Surface Switch 6. Battery Compartment (on/off control), Location of serial number 7. Retention Lock 8. Location of manufacturer’s name and model name 9.
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RIC 13 Overview Features, Controls and Identification Your hearing system controls include: 1. Hearing Instrument 2. Cable 3. Receiver 4. Microphones 5. Push Button Switch 6. Battery Compartment (on/off control), Location of serial number 7. Retention Lock 8. Location of manufacturer’s name and model name 9.
Preparation Batteries Your hearing system uses a battery as its power source. This battery size can be identified by the orange (13), brown (312), or yellow (10) color code on the packaging. To insert or replace the battery: 1. Use the nail grip on the battery door. 2.
Preparation Battery Indicators An indicator will sound when the battery voltage is low. You have approximately five minutes* to replace the battery. An indicator will sound just before the battery stops working. * Actual time between low battery indicator and shut down will vary depending on environmental noise levels and brand of battery used.
Preparation Helpful Hints • NEVER FORCE THE BATTERY DOOR SHUT; this could result in serious damage; if the door will not close securely, check that the battery is inserted correctly. • Do not open the battery door too far or damage is likely to occur.
Preparation Insertion and Removal To insert the earbud or earmold: 1. Hold the cable at the bend in front of the receiver with your thumb and forefinger. Gently insert the receiver into your ear canal (fig. 1). 2. Wrap the hearing instrument over Figure 1 the top of your ear, carefully placing it behind your ear (fig.
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Preparation Helpful Hints • Minor irritation and inflammation may occur as your ear becomes accustomed to having an object in it; if so, please contact your hearing care professional. • If an actual allergic reaction occurs, alternative earmold materials are available; contact your hearing care professional.
Operation On & Off To turn ON: Insert a battery and completely close the battery door. To turn OFF: Open the battery door until the battery is no longer touching the battery contacts. Your instrument has a Power-On delay and may require a few seconds to power on.
Operation Rotary Volume Control Your hearing system uses a rotary volume control to adjust volume. Turn the wheel up (higher number) to increase volume. Turn the wheel down (lower number) to decrease volume. Volume Settings Some hearing systems can be set for the Right device to increase the volume and the Left device to decrease the volume.
Operation Multimemory Your hearing care professional may be able to set up to four hearing programs for you. These additional programs are accessed by pressing the control surface/push button/rocker switch. When you press the control surface/push button/rocker switch, you may hear an alert indicating the device has changed to the next program.
Operation Telephone Use Some hearing instruments are equipped with tools to help you effectively communicate on the telephone. Ask your hearing professional about your telephone solution. Automatic Telephone and Automatic Telecoil My hearing instruments have the following telephone setting(s): Automatic Telephone. See below. Automatic Telecoil.
Operation Manual Switching Manual switching allows you to switch the devices to telephone mode when needed. Ask your hearing professional which program you should access for manual telephone use. General Telephone Use Some hearing instruments work best by holding the phone close to, but not fully covering your ear.
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Operation DISCLAIMER: Some hearing aid users have reported a buzzing sound in their hearing aids when they are using cell phones, indicating that the cell phone and hearing aid may not be compatible. According to the ANSI C63.19 standard (ANSI C63.19-2007 American National Standard Methods of Measurement of Compatibility Between Wireless Communications Devices and Hearing Aids), the compatibility of a particular hearing aid and cell phone can be predicted by adding the...
Operation Direct Audio Input (DAI) My hearing system is set up for DAI use. My hearing system is not set up for DAI use. See page 26. Your hearing system has full direct audio input (DAI) capability. This allows you to connect your hearing system to an electronic sound source such as a wireless FM system, computer audio or an MP3 player.
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Operation To access the battery with the DAI shoe attached: Hold the RIC and DAI shoe and press the lower part of the DAI shoe, then open the battery door. To remove the DAI shoe: Turn the RIC on the side. Grasp the RIC in one hand and the DAI shoe in the other.
Multiflex Tinnitus Technology Operation Introduction Multiflex Tinnitus Technology can be used as a part of a tinnitus treatment program. Multiflex Tinnitus Technology plays a white noise through the hearing aid. The tinnitus stimulus is programmed according to your hearing loss, and your hearing care professional can adjust the settings of the tinnitus stimulus to meet your needs.
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Multiflex Tinnitus Technology Operation Combined Volume and Tinnitus Stimulus Control Your hearing system is set up to adjust volume and tinnitus stimulus. To adjust volume, press then release the switch until the desired volume level is reached. To adjust the tinnitus stimulus, press and hold the switch.
Accessories Wireless Accessories There are several wireless accessories that allow you to control and maximize the full potential of your hearing system. These include a remote control as well as wireless connection to your cell phone and entertainment system. Consult with your hearing professional to determine if your hearing aids have wireless capabilities and which accessories may be best for you.
Hearing System Care Instrument Care Do your best to keep your hearing instrument clean at all times. Heat, moisture and foreign substances can result in poor performance. n for your hearing instruments. • Use a cleaning brush or soft cloth to clean debris from around the switches, microphone and battery ur wax protection options: compartment;...
Hearing System Care Helpful Hints • When not wearing your hearing system, open the battery door to allow any moisture to evaporate. • When not in use, remove the batteries completely; place your hearing system in the storage container and store: –...
Hearing System Care Troubleshooting Guide SYMPTOM POSSIBLE SOLUTIONS CAUSES Low battery Replace battery Blocked Clean or replace wax earmold/tubing/ guard as needed earbud Not Loud Enough Contact your hearing Hearing change care professional Clean both microphone Debris buildup and receiver with brush Low battery Replace battery Inconsistent...
Tips for Better Communication Your hearing care professional will recommend an appropriate schedule to help you adapt to your new hearing system. It will take practice, time and patience for your brain to adapt to the new sounds that your hearing system provides. Hearing is only part of how we share thoughts, ideas and feelings.
Tips for Better Communication For Your Family and Friends Your family and friends are also affected by your hearing loss. Request that they: • Get your full attention before beginning to speak • Look at you or sit face-to-face in a quiet room •...
Safety Information Safety Information INTENDED USE: An air conduction hearing aid is a wearable sound- amplifying device that is intended to compensate for impaired hearing. Hearing aids are available in multiple gain/output levels appropriate to treat hearing losses ranging from mild to profound. Your hearing instruments are designed to comply with the most stringent Standards of International Electromagnetic Compatibility.
Safety Information Use on Aircrafts The optional wireless capabilities that may be featured in your hearing instruments should not be used on an aircraft unless specifically permitted by the flight personnel. Your hearing care professional can enable a special program that allows your hearing aids to work without wireless functionality.
FDA Information Required Information The following additional information is provided in compliance with U.S. Food and Drug Administration (FDA) regulations: WARNING TO HEARING AID DISPENSERS. A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the...
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FDA Information Following the medical evaluation, the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid. The physician will refer you to an audiologist or hearing aid dispenser, as appropriate, for a hearing aid evaluation.
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FDA Information For hearing care professionals INDICATIONS FOR USE The Multiflex Tinnitus Technology is a tool to generate sounds to be used in a Tinnitus Management Program to relieve patients suffering from tinnitus. The target population is primarily the adult population over 18 years of age.
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FDA Information other available information concerning the prospective user that the prospective user has any of the following conditions: i. Visible congenital or traumatic deformity of the ear. ii. History of active drainage from the ear within the previous 90 days. iii.
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FDA Information PRESCRIPTION USE ONLY CAUTION: Federal law restricts this device to sale by or on the order of a doctor, audiologist or other hearing care practitioner licensed to dispense hearing instruments in your state. The use of any sound generating tinnitus therapy device should be only on the advice and in consultation with your audiologist or hearing care practitioner.
FDA Information Important notice for prospective sound generator users Good health practice requires that a person with tinnitus have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before using a sound generator. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists, or otorhinolaryngologists.
Such modifications could void the user’s authority to operate the equipment. Hereby, Starkey Hearing Technologies declares that the products listed above are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration of...
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FCC Information Starkey Hearing Technologies 6700 Washington Ave. South Eden Prairie, MN 55344 USA Wm. F. Austin House, Bramhall Technology Park Pepper Road, Hazel Grove, Stockport SK7 5BX United Kingdom Waste from electronic equipment must be handled according to local regulations...
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