Starkey ITE (In-The-Ear) Operation Manual

Starkey ITE (In-The-Ear) Operation Manual

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ITE (In-The-Ear), ITC (In-The-Canal),
CIC (Completely-In-Canal)
O p E r aT I O n s M a n u a l

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Do you have a question about the ITE (In-The-Ear) and is the answer not in the manual?

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Larry Sacharow
June 10, 2025

My aids have two holes for wax guards (filters) which one?

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Summary of Contents for Starkey ITE (In-The-Ear)

  • Page 1 ITE (In-The-Ear), ITC (In-The-Canal), CIC (Completely-In-Canal) O p E r aT I O n s M a n u a l...
  • Page 2: Table Of Contents

    Table of Contents Overview Features, Controls and Identification . . . . . . . . . . . . . 1 preparation Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Battery Indicators .
  • Page 3: Features, Controls And Identification

    ITE Overview Features, Controls and Identification Your hearing system controls include: 1 . Microphone opening(s) 2 . Battery compartment (on/off control) 3 . Vent (optional) 4 . Sound outlet (receiver) and wax protection system Your hearing system can be identified by: 5 . Location of serial number: RED Right BLUE Left Multimemory Button (Optional) Volume Control (Optional) ITE Battery size: 13...
  • Page 4: Itc Overview

    ITC Overview Features, Controls and Identification Your hearing system controls include: 1 . Microphone opening(s) 2 . Battery compartment (on/off control) 3 . Vent (optional) 4 . Sound outlet (receiver) and wax protection system Your hearing system can be identified by: 5 . Location of serial number: rED Right BluE Left Multimemory Button (Optional) Volume Control (Optional) ITC Battery size: 312...
  • Page 5: Cic Overview

    CIC Overview Features, Controls and Identification Your hearing system controls include: 1 . Multimemory button (optional) 2 . Microphone opening 3 . Sound outlet (receiver) and wax protection system 4 . Battery compartment (on/off control) 5 . Removal handle 6 . Vent (optional) Your hearing system can be identified by the color of the instrument case (red is for the right ear and blue is for the left ear) and the serial number: 7 . Location of serial number CIC Battery size: 10...
  • Page 6: Batteries

    preparation Batteries Your hearing system uses a battery as its power source . This battery size can be identified by the orange (13), brown (312), or yellow (10) color code on the packaging . My hearing instrument uses a: 1 3 battery (ITE) – Orange 3 12 battery (ITC) – Brown 1 0 battery (CIC) – Yellow To insert or replace the battery: 1 . Use the nail grip on the battery door . 2 . Open the battery door gently and remove the old battery . 3 . Remove the tab from the new battery . 4 . Line up the battery’s “+” sign (flat side of the battery) with the “+” on the battery door . 5 . Close the battery door .
  • Page 7 preparation...
  • Page 8: Battery Indicators

    preparation Battery Indicator Tones An indicator will sound when the battery voltage is low . You have approximately 5 minutes* to replace the battery . An indicator will sound just before the battery stops working . * Actual time between low battery indicator and shut down will vary depending on environmental noise levels and brand of battery used. Helpful Hints • NEVER FORCE THE BATTERY DOOR SHUT; this could result in serious damage; if the door will not close securely, check that the battery is inserted correctly . • Do not open the battery door too far or damage is likely to occur .
  • Page 9: Insertion And Removal

    preparation Insertion and removal To insert the hearing instrument: 1 . Hold the instrument with your thumb and forefinger on the outer edges of the case . 2 . Tilt your hand slightly forward and gently insert the canal tip of the instrument into your ear canal and rotate the instrument backward . Softly press the instrument into place with your fingertip . To remove the hearing instrument: Grasp the instrument with your thumb and forefinger; gently rotate it as you pull outward . Devices with removal handle: grasp removal handle and gently remove from ear .
  • Page 10 preparation Helpful Hints • Minor irritation and inflammation may occur as your ear becomes accustomed to having an object in it; if so, please contact your hearing care professional • If an actual allergic reaction occurs, alternative materials are available; contact your hearing care professional • Severe swelling, discharge from the ear, excessive wax, or other unusual conditions warrant immediate consultation with a physician Warnings Batteries are dangerous if swallowed . To help prevent the accidental ingestion of batteries: Keep out of reach of children and pets C heck your medications before taking them – batteries have been mistaken for pills N ever put batteries in your mouth, as they can easily be swallowed  N ationalButtonBatteryIngestionHotline: 202-625-3333...
  • Page 11: Operation

    Operation On & Off To turn On: Insert a battery and completely close the battery door . My volume control is also an on/off switch . Devices with volume control: Rotate forward to turn device on . To turn OFF: Open the battery door until the battery is no longer touching the battery contacts . Some hearing instruments are programmed to have a Power-On delay . Your hearing professional will place a check in the box below if your hearing instruments have this feature . My hearing instrument has a Power-On delay . The Power-On delay means that your instruments will take several seconds to power up once they have been turned on . This feature allows you to get the hearing instruments in your ear before they start to amplify sound . You may hear a tone series indicating that your device is fully powered on .
  • Page 12: Volume Control

    Operation Volume Control My hearing instrument has a volume control . Please read the section below . My hearing instrument volume is set automatically . See page 11 . M y hearing instrument uses T for volume control . See page 18 . To turn the instrument “on,” use your fingertip to rotate the volume control forward, toward your face . 1 . T o make sounds louder, continue to rotate the control forward, toward your face . On Or VOlume Increase 2 . T o make sounds softer, use your fingertip to rotate the control toward the back of your head .
  • Page 13: Multimemory Settings

    Operation My hearing system has: Optimal volume control indicator Minimum volume control indicator Maximum volume control indicator Your hearing system has been set to a specific volume level by your hearing care professional . If sounds are generally too loud or too soft, please contact your hearing care professional for advice and adjustment . Multimemory settings My hearing instrument has Multimemory . Please read the section below . My hearing instrument does not have Multimemory . See page 13 . Your hearing care professional can set up to four hearing programs for you . These additional programs are accessed by pressing the Multimemory button inward .
  • Page 14 Operation When you press the Multimemory button, you may hear an indicator or a tone series indicating the device has changed to the next program . Your hearing instrument has been set up with the following environments . Program Tone Speech Environment 1 Tone “One” Normal 2 Tones “Two” 3 Tones “Three” 4 Tones “Four”...
  • Page 15: Directional Settings

    Operation Directional settings My hearing system uses directional microphones . Please read the information below . My hearing system uses omnidirectional microphones . See Telephone Use section on page 14 . Directional microphones help improve speech understanding in noisy situations . Your hearing system has been set up with the following directional settings: Program Directional Setting Automatic Manual Automatic Manual Automatic Manual Automatic Manual...
  • Page 16: Telephone Use

    Operation When the directional microphones are activated automatically (automatic), the hearing instrument will continually monitor the environment and gradually adjust to the appropriate mode to optimize speech intelligibility . When the directional microphones are activated by pushing the Multimemory button (manual), the hearing instrument optimizes speech when you select the directional memory . Ask your hearing care professional about your particular directional settings . Telephone use Your hearing instruments are equipped with tools to help you effectively communicate on the telephone . Your hearing professional will check the box/boxes that represent the telephone settings in your instruments . My hearing instruments have the following telephone setting(s): Automatic Telephone Response . See page 15 . Automatic Telecoil . See Page 15 . Telecoil . See page 16 . The telecoil is located in Program _____________________________ . A beep or indicator tone is enabled on my instruments to signal when the device switches to the telephone setting .
  • Page 17 Operation automatic Telephone response and automatic Telecoil These options activate the telephone response automatically when used with a hearing aid compatible telephone . To use, place the telephone receiver on your ear as you normally would and the hearing instrument will select the telephone setting . It might be necessary to move the telephone receiver slightly to find the best reception . Once the telephone is removed from the ear, the hearing instrument will switch back to the normal listening mode . note: If you have a hearing aid compatible phone, but your Automatic Telephone Response or Automatic Telecoil does not switch to the telephone setting automatically, your hearing professional can provide you with a small magnet to place on your telephone receiver . This magnet will help activate your automatic telephone option .
  • Page 18 Operation Telecoil and Manual switching Hearing instruments with a manual telecoil allow you to switch the devices to telephone mode when needed . Manually switched telecoils are activated by choosing the telecoil setting using the Multimemory button . General Telephone use Some hearing instruments work best by holding the phone close to, but not fully covering your ear . In some instances, if you encounter whistling (feedback), tilt the receiver at an angle until the whistling stops . Your hearing professional can provide instructions and techniques for your specific needs .
  • Page 19 Operation DISCLAIMER – Some hearing aid users have reported a buzzing sound in their hearing aids when they are using cell phones, indicating that the cell phone and hearing aid may not be compatible. According to the ANSI C63.19 standard (ANSI C63.19-2006 American National Standard Methods of Measurement of Compatibility Between Wireless Communications Devices and Hearing Aids), the compatibility of a particular hearing aid and...
  • Page 20: T 2 (Touch-Tone) Function

    Operation (touch-tone) Function My hearing instrument has T capability . Please read the section below . My hearing instrument does not have capability . See page 20 . You may use a cell phone, cordless telephone, or corded telephone to adjust your hearing system . The telephone MUST “beep” when the keys are pressed for this function to work . If your telephone does not “beep” when the keys are pressed, consult your telephone operator’s manual or contact your telephone service provider . • H old the phone approximately 3 inches from the ear • P ress ** to “wake” T² (a tone series indicates that it is ready for a command) • P ress the telephone key that corresponds to the desired function • T ² will “sleep” after 20 seconds use the following keypad buttons to remotely adjust your hearing aid settings.
  • Page 21 Operation Troubleshooting Guide sYMpTOM pOssIBlE CausEs sOluTIOns Consult telephone Telephone keys not operator’s manual to emitting beep tones enable beep tones T² not unlocked prior Press ** and listen for to command unique T² indicator Hearing system Bring telephone closer not responding Telephone too far to hearing system to telephone from hearing system microphone command Press ** to wake then press 2 or 8 to increase or decrease volume or Incorrect key command 4 or 6 to change programs if device has multiple programs Hearing system T² automatically Press ** to wake then responded but “sleeps” 20 seconds press key that corresponds won’t respond to after last command to desired action later command...
  • Page 22: Self Check

    Operation self Check Some hearing systems can run a diagnostic test of their own performance . This feature is called Self Check . Your hearing care professional will check the box below if this feature is activated . My Self Check feature is activated . My Self Check indicator is a: S peech Indicator (“Good”/ “Make Appointment”) T one Indicator To perform the self Check: 1 . Open and close the battery door three times . 2 . Place the hearing system in your ear . 3 . Listen for the status indicator . 4 . Schedule an appointment with your hearing care professional, if needed .
  • Page 23: Reminder

    Operation reminder Some hearing systems have been programmed with a Reminder indicating that it is time to schedule an appointment . Your hearing care professional will check the box below if this feature is activated . My Reminder feature is activated . My Reminder indicator is a: S peech Indicator (“Make Appointment”) Tone Indicator The Reminder will occur automatically . When you hear the Reminder indicator, please contact your hearing care professional .
  • Page 24: Summary Of Settings

    Operation summary of settings Environment Directional setting Off Program 1 Normal Automatic Off Program 2 Automatic Manual Off Program 3 Automatic Manual Off Program 4 Automatic Manual Low Battery — — Power On — — Volume Control — — Standby — — Push and Hold — — Self Check — —...
  • Page 25 Operation Indicator Tone On Indicator Tone Type Yes Speech 1 Tone Speech Yes 2 Tones Tone Series Speech Yes 3 Tones Tone Series Speech Yes 4 Tones Tone Series Yes Speech Tone Series — Tone Series Optimal VC Yes Minimum VC Tone Series Maximum VC Yes Tone Series Yes Speech Tone Series Yes Speech Tone Series Yes Speech Tone Series...
  • Page 26: Hearing System Care

    Hearing system Care Instrument Care Do your best to keep your hearing instrument clean at all times . Heat, moisture and foreign substances can result in poor performance . • Clean daily over a soft cloth to prevent damage from a fall to a hard surface • Use a cleaning brush to clean debris from around the microphone, receiver and the battery compartment • Never use water, solvents, cleaning fluids or oil to clean your instrument Your hearing care professional can provide further information on additional maintenance procedures for your hearing system if needed . Helpful Hints • When not wearing your hearing instruments, open the battery door to allow any moisture to evaporate • When not in use, remove the batteries completely; place your hearing system in the storage container and store: – In a dry, safe place – A way from direct sunlight or heat to avoid extreme temperatures – Where you can easily find them – Safely out of reach of pets and children • Do not take apart your hearing instruments or insert the cleaning tools inside them...
  • Page 27: Service And Repair

    Hearing system Care service and repair If, for any reason, your hearing system does not operate properly, do NOT attempt to fix it yourself . Not only are you likely to violate any applicable warranties or insurance, you could easily cause further damage . Should your hearing system fail or perform poorly, check the guide below for possible solutions . If problems continue, contact your hearing care professional for advice and assistance . Troubleshooting Guide sYMpTOM pOssIBlE CausEs sOluTIOns Low battery Replace battery Wax or debris in Clean both microphone the microphone or and receiver with brush receiver Not Loud Enough Change wax prevention system Hearing change Contact your hearing care professional Inconsistent Low battery Replace battery Performance Low battery Replace battery Unclear, Distorted...
  • Page 28: Tips For Better Communication

    Tips for Better Communication Your hearing care professional will recommend an appropriate schedule to help you adapt to your new hearing system . It will take practice, time and patience for your brain to adapt to the new sounds that your hearing system provides . Hearing is only part of how we share thoughts, ideas and feelings . Reading lips, facial expressions and gestures can help the learning process and add to what amplification alone may miss . Please review the following simple communication tips: For You • Move closer to and look at the speaker • Sit face-to-face in a quiet room • Try different locations to find the best place to listen • Minimize distractions • Background noises may be frustrating at first; remember, you have not heard them for a while...
  • Page 29: For Your Family And Friends

    Tips for Better Communication • Let others know what you need; keep in mind that people cannot “see” your hearing loss • Develop realistic expectations of what your hearing instruments can and cannot do • Better hearing with hearing instruments is a learned skill combining desire, practice and patience For Your Family and Friends Your family and friends are also affected by your hearing loss . Request that they: • Get your full attention before beginning to speak • Look at you or sit face-to-face in a quiet room • Speak clearly and at a normal rate and level; shouting can actually make understanding more difficult • Rephrase rather than repeat the same words; different words may be easier to understand • Minimize distractions while speaking...
  • Page 30: Fda Information

    FDa Information required Information The following additional information is provided in compliance with U .S . Food and Drug Administration (FDA) regulations: WARNINGTOHEARINGINSTRUMENTDISPENSERS. A hearing instrument dispenser should advise a prospective hearing instrument user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing instrument if the hearing instrument dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: i . Visible congenital or traumatic deformity of the ear . ii . History of active drainage from the ear within the previous 90 days . iii . History of sudden or rapidly progressive hearing loss within the previous 90 days . iv . Acute or chronic dizziness . v . Unilateral hearing loss of sudden or recent onset within the previous 90 days . vi . Audiometric air-bone gap equal to or greater than 15 decibels at 500 Hertz (Hz), 1,000 Hz and 2,000 Hz .
  • Page 31 FDa Information Following the medical evaluation, the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing instrument . The physician will refer you to an audiologist or hearing instrument dispenser, as appropriate, for a hearing instrument evaluation . The audiologist or hearing instrument dispenser will conduct a hearing instrument evaluation to assess your ability to hear with and without a hearing instrument . The hearing instrument evaluation will enable the audiologist or dispenser to select and fit a hearing instrument to your individual needs . If you have reservations about your ability to adapt to amplification, you should inquire about the availability of a trial-rental or purchase-option program . Many hearing instrument dispensers now offer programs that permit you to wear a hearing instrument for a period of time for a nominal fee after which you may decide if you want to purchase the hearing instrument . Federal law restricts the sale of hearing instruments to those individuals who have obtained a medical evaluation from a licensed physician . Federal law permits a fully informed adult to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician . The exercise of such a waiver is not in your best health interest and its use is strongly discouraged . A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions . Use of a hearing aid is only part of hearing habilitation and may need to be supplemented by auditory training and instruction in lip reading . In most cases infrequent use of a hearing aid does not permit a user to attain full benefit from it .
  • Page 32: Limited Warranty

    Starkey’s authorized hearing professionals and notify the hearing professional of the defect during the warranty period and within thirty (30) days of discovering the defect . There will be no cost to you for Starkey’s repair or replacement of the instrument itself, but the hearing professional may charge a fee for services he or she provides . Performance of warranty repairs on your hearing instrument shall not extend the duration of the warranty period . Any repairs performed on your hearing...
  • Page 33 WARRANTIES MAY AND SHALL NOT BE COMMENCED MORE THAN 90 DAYS AFTER THE EXPIRATION OF THE WARRANTY PERIOD . THE PERFORMANCE OF REPAIRS SHALL NOT SUSPEND THIS LIMITATIONS PERIOD FROM EXPIRING . UNDER NO CIRCUMSTANCES SHALL STARKEY BE OBLIGATED TO REFUND ALL OR ANY PART OF THE PURCHASE PRICE OF THE HEARING INSTRUMENT . Some States do not allow the reduction in the limitation period, so the above reduction in the limitation period may not apply to you . This warranty gives you specific legal rights . You may also have other rights which vary from State to State . This warranty is valid only in the United States . starkey World Headquarters 6700 Washington Avenue South Eden Prairie, MN 55344 Wm . F . Austin House, Bramhall Technology Park Pepper Road, Hazel Grove, Stockport SK7 5BX United Kingdom www.starkey.com...
  • Page 34 notes...
  • Page 35 notes...
  • Page 36 A global hearing technology company headquartered in Eden Prairie, Minnesota, U.S.A. Starkey Laboratories, Inc. 6700 Washington Avenue South Eden Prairie, MN 55344-3476 800.328.8602 www.starkey.com © 2010 Starkey Laboratories, Inc. All Rights Reserved. 84449-000 3/10 BKLT0176-00-EE-ST Rev.A...

This manual is also suitable for:

Itc (in-the-canal)Cic (completely-in-canal)

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