Starkey SurfLink Mobile Operation Manual
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Starkey SurfLink Mobile Operation Manual

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Summary of Contents for Starkey SurfLink Mobile

  • Page 1 All manuals and user guides at all-guides.com O p e r at i O n s M a n u a l...
  • Page 2 All manuals and user guides at all-guides.com...

  • Page 3: Table Of Contents

    Volume Up Volume Down Micro USB Port SurfLink Mobile Microphone Ports Accessories Getting Started / Setup Syncing Hearing Devices with SurfLink Mobile 14 Pairing Cell Phone with SurfLink Mobile Operation Adjusting Your Hearing Devices Streaming Cell Phone Calls Streaming Audio...

  • Page 4: Introduction

    All manuals and user guides at all-guides.com Introduction SurfLink Mobile is designed to interface with your wireless hearing devices in multiple ways: As a cell phone streaming device • As an audio streaming device from: • – Bluetooth devices – Wired input connected via the micro USB port –...

  • Page 5: Terminology

    Streaming/Audio Streaming – Sound is sent wirelessly from an audio device to the hearing devices via SurfLink Mobile. Sync – To establish a connection between SurfLink Mobile and wireless hearing devices so that the hearing devices can receive streamed audio and settings changes from SurfLink Mobile.

  • Page 6: Surflink Mobile Overview

    All manuals and user guides at all-guides.com SurfLink Mobile Overview 1. On/Off Button 4. Micro USB Port 2. Volume Up/Down Buttons 5. Built-In Microphone Ports 3. Touch Screen...

  • Page 7: Touch Screen Display

    AFTER each button press <20% A low battery warning message will appear on the SurfLink Mobile touch screen display when the remaining battery charge is 20% and again at 10% charge remaining. It is strongly recommended that the SurfLink Mobile device be charged...

  • Page 8: Battery Charging

    SurfLink Mobile contains a Lithium- ion rechargeable battery. To recharge the battery, connect the battery charging cable to the micro USB port on the SurfLink Mobile device (Figure 1) and attach the USB Fig. 1 connector of the charging cable to the power adaptor (Figure 2).

  • Page 9: On/Off Button

    Down” message and the device turns off. Volume Up To increase the volume of sounds coming through the wireless hearing device, press and release the Volume Up button on the side of SurfLink Mobile. Continue to press and release until the desired volume is reached.

  • Page 10: Volume Down

    Volume Down To decrease the volume of sounds coming through the wireless hearing device, press and release the Volume Down button on the side of SurfLink Mobile. Continue to press and release until the desired volume is reached. Micro USB Port The Micro USB port is used for charging the SurfLink Mobile rechargeable battery as well as for...
  • Page 11 The clip and lanyard accessories allow the SurfLink Mobile device to be worn for hands-free use. The base clip attaches directly to SurfLink Mobile and accepts either of the interchangeable attachments for wearing the device on the belt (belt clip attachment) or around the neck (lanyard attachment).
  • Page 12 Slide the desired attachment option (lanyard or clip) onto the base clip, then attach the base clip to SurfLink Mobile by orienting the clip according to the shadowed outline Fig. 3 of the base clip on the back of the device (Figure 3).
  • Page 13 All manuals and user guides at all-guides.com USB end of the adaptor to SurfLink Mobile (Figure 9) and connect the 3.5 mm jack to the headphone jack of the audio device. See page 27 for instructions on streaming audio to the hearing devices via SurfLink...

  • Page 14: Getting Started / Setup

    Basic Intermediate Advanced Getting Started / Setup Point device sound sou Syncing Hearing Devices with SurfLink Mobile To use SurfLink Mobile with your wireless hearing Settings > Tools Screen devices, you must first sync the hearing devices with SurfLink Mobile: Streaming...
  • Page 15 Hearing Devices 9876543210 All manuals and user guides at all-guides.com Tools Sync New Cancel Sync New Settings Un-Sync Hearing Dev. Hearing Dev. 3. Press the Sync New button to put the SurfLink Mobile into syncing mode. No devices are synced at this time Sync New Hearing Dev.

  • Page 16: Pairing Cell Phone With Surflink Mobile

    Play Tone Sync Syncing Note: When syncing is successful, you will see a success message on the SurfLink Mobile display and you will hear a sustained success tone presented through the hearing instrument. 6. Your wireless hearing devices and SurfLink Mobile device will now work together as a wireless system.
  • Page 17 Cell Phone Landline MP3 Player Computer into pairing mode. Bluetooth abel Input 4. On SurfLink Mobile press the Pairing Mode button in abel Hearing Devices Pairing Mode Input the center of the screen. This button will remain active abel Television...
  • Page 18 All manuals and user guides at all-guides.com Bluetooth “device_C” Bluetooth pa Cell Phone has been paired was unsucce successfully Hearing Devices Pairing Mode Phone MP3 Player Devices Tools Choose Device Label Retry Settings Bluetooth New Device Label New Devic (error) 5.
  • Page 19 To stream audio from the Bluetooth device, an active uetooth Bluetooth connection needs to exist between the Devices device_B device_B Bluetooth device and SurfLink Mobile. See page 40 for information on how to view Bluetooth connection status of paired devices. device_B Un-pair device_A...

  • Page 20: Operation

    Adjusting Your Hearing Devices To make hearing device adjustments via SurfLink Mobile, use the Remote screen: 1. The Remote screen is the default screen when you power on SurfLink Mobile. This screen is also Remote Remote Remote accessible from the Streaming and Phone Call Volume Graphic “Pressed”...
  • Page 21 Basic Inter Volume Graphic “Pressed” State Volume Graphic All manuals and user guides at all-guides.com Graphic appears WHITE DURING Graphic appears each button press AFTER each butt Remote Remote Remote Remote Remote Remote Remote Remote Left Binaural Right Basic Intermediate Advanced Pressed Basic...

  • Page 22: Streaming Cell Phone Calls

    With some cell phones, in order Caller Name Caller Name XXXXXXXXXX XXXXXXXXXX to use SurfLink Mobile to stream the call by default, you need to answer the call via Do Not Answer Do Not Answer Just Talk Just Talk...
  • Page 23 Phone Call Screen Phone Call Screen Phone Call Screen 2. JustTalk, which uses the Hearing Device Microphone Just Talk Just Talk Just Talk , or the SurfLink Mobile Microphone Just Talk Just Talk Just Talk SurfLink Mic SurfLink Mic SurfLink Mic...
  • Page 24 Headset Remote Connect Bluetooth connection between the cell phone and Headset Incoming Call Headset Phone Call Screen SurfLink Mobile in order to stream the call to the 100% 100% hearing devices using SurfLink Mobile. Just Talk Just Talk Labels On...
  • Page 25 Incoming Call Phone Remote Phone Remote Phone Remote Bob Caller 555-765-4321 Note: The SurfLink Mobile device should be kept within Incoming Call Phone Call Screen Pressed Remote Tab Incoming Call 1-2 meters/3-6 feet of the hearing devices during Phone Remote...

  • Page 26: Streaming Audio

    The call on hold will become the active call. SurfLink Mic Phone Call Screen Streaming Audio 100% Incoming Call Just Ta The SurfLink Mobile device can be used to stream audio Do Not Answer Do Not Answer HSP Incoming Mute device_D Swap Cal...
  • Page 27 All manuals and user guides at all-guides.com Streaming Streaming Streaming Remote Remote Remote Remote To stream audio via SurfLink Mobile: Pressed Directional Mic. Grap Normal Volume Graphic “Pressed” State Volume Graphic “Released” State aming Screen Graphic appears WHITE DURING Graphic appears BLUE for 1/2 (?) second 1.
  • Page 28 Point device toward with SurfLink Mobile and that Bluetooth device Computer Computer sound source is On and within range of SurfLink Mobile. When Streaming Screen Stereo Stereo multiple paired Bluetooth devices are available, the Bluetooth Streaming Input button will page through...
  • Page 29 5. Select Stop to end the audio streaming session. iPod iPod Start Stop Start Start treaming Streaming Note: The SurfLink Mobile device should be kept within 4-5 meters/12-15 feet of the hearing devices during audio streaming from the Streaming screen. Input Input Room O Room O Focus Focus...

  • Page 30: Streaming Bluetooth Landline Phone Calls

    Phone Remote Phone Remote Phone Remote Phone 100% 100% 100% 1. When SurfLink Mobile is On and an incoming call Incoming Call Left Binaural Right Just Talk Just Talk Phone Call Screen Phone Call Scree Phone Call Screen is received by the paired Bluetooth landline phone...
  • Page 31 100% 100% 100% 1. Dial from the landline phone and initiate streaming Point device toward to SurfLink mobile via the connection button on the sound source Bluetooth landline phone or Bluetooth adaptor. Focus Focus 2. Alternately, establish the streaming connection to the...
  • Page 32 Disconnect Connect Connect Disconnect person on the other end of the phone call. Toggle the Voice Pickup button to select the desired option. Note: When using the SurfLink Mobile microphone, Do Not Answer Do Not Answer Swap Call Mute Unmute...
  • Page 33 Do Not Answer Do Not Answer Note: The SurfLink Mobile device should be kept within Swap Call Hold Call End Call Hold Call...

  • Page 34: Settings

    All manuals and user guides at all-guides.com Settings Settings > Tools Screen Streaming Streami Streaming Remote Remote Remote Remote Normal Pressed Directional Mic Volume Graphic “Pressed” State Volume Graphic “Released” State To customize SurfLink Mobile settings, navigate to Graphic appears WHITE DURING Graphic appears BLUE for 1/2 (?) second each button press AFTER each button press...

  • Page 35: Bluetooth

    All manuals and user guides at all-guides.com Tools Brightness – Adjust display brightness • Language – Select Language for text • Screens – Set screen defaults and view • device information Bluetooth Turn the Bluetooth Antenna On/Off 1. Select Bluetooth from the Settings screen. etooth Bluetooth g Devices...
  • Page 36 • You do not wish to stream audio from your paired cell phone or Bluetooth device • You wish to conserve SurfLink Mobile battery life • You are traveling on an airplane or are in an area in which wireless signals are not permitted...
  • Page 37 10 meters/30 feet of the SurfLink Mobile device. Put the Bluetooth device into pairing mode. 3. On SurfLink Mobile, press the Pairing Mode button in the center of the screen. This button will remain active for the duration of the Bluetooth pairing process.
  • Page 38 All manuals and user guides at all-guides.com 4. Confirm pairing to SurfLink Mobile from the Bluetooth device. Some Bluetooth devices require that you enter the PIN of the device being paired; the SurfLink Mobile Bluetooth PIN is 0000. ooth Screens ooth Screens 5.
  • Page 39 All manuals and user guides at all-guides.com Bluetooth Hearing Devices Tools Settings 2. Select the Devices button to view the list of paired Bluetooth devices. Pairing Mode Devices Bluetooth 3. Select the device you want to manage to navigate to the screen for that device. device_B device_A Change List Order...
  • Page 40 Phone Phone generic button - disabled Cell Phone Cell Phone 2. To see detail regarding the type of Bluetooth MP3 Player MP3 Player connection in use between SurfLink Mobile and Phone Phone normal pressed disabled Computer Computer generic button - dis...
  • Page 41 Cell Phone been paired was unsuccessful All manuals and user guides at all-guides.com uccessfully Phone MP3 Player “Handsfree” will display when the devices are • e Device Label Retry Cancel connected using the Bluetooth HandsFree ew Device Label New Device Profile (HFP), which is the type of connection required for cell phone call streaming from the (error)

  • Page 42: Hearing Devices

    Select devices to s Open and close the battery Bluetooth No devices door of the hearing device(s) All manuals and user guides at all-guides.com 012 345 678 are synced you wish to Sync. Devices at this time Hearing Devices will be automatically 987 654 321 detected and displayed.
  • Page 43 All manuals and user guides at all-guides.com 5. The hearing devices will be detected by SurfLink Mobile. Select the hearing device serial numbers and press the Sync button to complete the syncing process. Select devices to sync 5678901234 4321098765 Play Tone Sync Syncing 6.

  • Page 44: Tools

    100% 100% 100% All manuals and user guides at all-guides.com Brightness Brightness Language Tools Language Screens Screens Brightness Brightness tooth Brightness Tools Tools Normal 1. Select Brightness from the Settings screen to Pressed g Devices Language Language adjust the touch screen display brightness. ools Screens Screens...
  • Page 45 Phone Options Device Options creens Remote Options Tools Screens Screens About 1. Select either the Remote or Streaming screen as the Default screen when the SurfLink Mobile 100% 100% Screens Screens device is powered On. Default Screen: Device Options Remote...
  • Page 46 Basic 2. Select Show or Hide to have JustTalk mode as an Screens Screens available option for Voice Pickup on the Phone Call screen. SurfLink Mobile comes set with Show as the Device Options default. Phone Options Firmware version: Remote Options...
  • Page 47 Options reens Screens Remote Screen Remote Screen Remote Screen Choose Advanced, Intermediate or Basic functions for the Remote screen by selecting the appropriate button. SurfLink Mobile comes set with Advanced as the default. Remote Remote Remote Remote Remote Remote...
  • Page 48 Intermediate All manuals and user guides at all-guides.com About Basic Screens About Screens 100% 100% Device Options Phone Options Firmware version: Remote Options Serial number: About Screens The About screen provides device information.
  • Page 49 All manuals and user guides at all-guides.com...

  • Page 50: Required Information

    Instructions for Disposal of Old Electronics Paradigm encourages, and your local community laws may require, that your SurfLink Mobile device be disposed of via your local electronics recycling/disposal process. The below instructions are provided for the benefit of disposal/ recycling personnel.
  • Page 51 Be aware that operation during international travel may cause interference with other electronic devices, or other electronic devices may cause interference with your SurfLink Mobile. The battery in your SurfLink Mobile is not replaceable. Do not attempt to replace the battery.

  • Page 52: Fcc Information

    All manuals and user guides at all-guides.com FCC Information FCC ID: EOA-CPED IC: 6903A-CPED Bluetooth Qualified Design Listing: B019453 FCC Notice This device complies with part 15 of the FCC rules and with RSS-210. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the...
  • Page 53 All manuals and user guides at all-guides.com Hereby, Paradigm declares that the SurfLink Mobile is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration of Conformity can be obtained from the addresses below.
  • Page 54 All manuals and user guides at all-guides.com © 2012 Paradigm, Inc. All Rights Reserved. 84934-007 11/12 BKLT0248-02-EE-XX Rev. C...

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