Auerswald COMfortel 1400 User Manual
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Auerswald COMfortel 1400 User Manual

Isdn system telephone
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Table of Contents

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Operation Guide

Operation and Configuration
ISDN System Telephone
COMfortel€ 1400

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Summary of Contents for Auerswald COMfortel 1400

  • Page 1: Operation Guide

    Operation Guide Operation and Configuration ISDN System Telephone COMfortel€ 1400...

  • Page 2: Table Of Contents

    Menu Options During Incoming Calls ................50 Menu Options during Outgoing Calls................. 52 Menu Options during Calls ....................53 Menu Options during Query Calls ..................54 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 3 Dialling Telephone Number on Direct Exchange Line Access........... 80 Options for Unsuccessful Calls..................81 Initiating Callback on Busy ....................82 Initiating Callback on No Response................... 83 Initiating Priority Call for Do-not-disturb ................84 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 4 Switching on Loudspeaker Listening during a Call ............101 Switching off Loudspeaker Listening and Returning to Normal Calling ......101 Ending a Call in Loudspeaker Listening Mode ..............101 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 5 Function Key for Caller Lists.................... 137 Configuring Calls to be Recorded for Caller List ............. 138 Configuring the LED of the Message Key ............... 138 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 6 Function Key for Follow me ..................... 160 Call Deblocker (Incoming) – VIP Numbers................161 Switching Call Deblocker (Incoming) On/Off ..............161 Function Key for Call Deblocker (Incoming) ..............161 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 7 Querying Call Charges on Hotel Room Telephone............189 Function Key for Hotel Room on Hotel Reception Telephone ......... 190 Function Key for Hotel Room on Hotel Room Telephone ..........191 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 8 Function Key to Initiate/Cancel Power Dialling ..............218 Room Monitoring ........................219 Initiating Room Monitoring ....................219 Ending Room Monitoring ....................219 Function Key for Room Monitoring .................. 220 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 9 Editing Existing Scheduled Calls in Scheduled Call List ..........246 Deleting Existing Scheduled Calls from Scheduled Call List ........... 247 Function Key for Scheduled Calls ................... 247 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 10 Listening to recordings (messages and call recordings) ..........281 Dialling from the Answering Machine List................ 282 Configuring the LED Message Key ................. 283 Function Key for Answering Machine List ............... 283 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 11 Switching Remote Access On/Off..................315 Switching Remote Access Toll Saver (and Quick Access) On/Off........315 Entering Quick Remote Access Numbers ............... 316 Executing Remote Access....................318 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 12 Voice Memos in Voice Mailboxes ..................351 Function Key for Recording Voice Memos in Voice Mailboxes........351 Distribution of Messages ...................... 353 Function Key for Distributing Messages ................353 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 13 Configuring Time Format ....................380 Configuring Date Format ....................381 Switching Showing of Names Only On/Off ..............382 Calibrating the Display..................... 383 Select Wallpaper......................383 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 14 Distributing Firmware....................... 409 Saving Firmware as File on PC ..................410 Data Backup......................... 411 Data Backup to SD Card ....................411 Formatting SD Card ......................415 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 15 Performing Line Check (BERT) ..................420 Determining the services on the PBX ................421 Checking Quality of SD Card................... 421 License Information ......................422 Licenses ..........................423 Index ............................ 450 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 16: Important Information

    Technical Data (page 22) – Scope of Delivery (page 25) – Minimum Requirements PC (page 26) – Copyright and Trademarks (page 27) – Environmental Notice (page 28) COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 17: Used Symbols And Signal Words

    Warns of material damage. Important: Indicates possible application errors and conditions which may cause functional limitations, malfunctions during operation, or other problems. Note: Indicates supplementary notes. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 18: Safety Information

    Warning: The telephone receiver creates a weak magnetic field, which may attract small magnetic objects, such as needles and paper clips. • To avoid injuries, do not put down the receiver close to such objects. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 19 • To operate the telephone, use your fingers or fingernails. Under no circum- stance use ball-point pens, pencils, or other pointed objects on the display. • Never apply force or excessive pressure when touching the display. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 20: Proper Use

    • COMmander 6000/R/RX (firmware version 6.0E or later) Important: Connecting to a PBX from another manufacturer or to the external S connection of a network provider is not intended. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 21: Product Details

    Note: Accessories and service components can be purchased in specialist shops or from the distriCOM online store (see www.districom.de). Deliveries within Germany and Austria only. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 22: Technical Data

    Technical Data for Connecting a Headset Microphone current Max. 0.5 mA consumption Microphone sensitivity 45 dB Loudspeaker impedance 150 Ohm Loudspeaker sensitivity at 1 19.5 W +/- 3 dBPa/V COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 23 PBX reserves the second call channel of the internal S port for this function. At this particular time, a second telephone at COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 24 In order to ensure that the full scope of functions is available, you should connect only 1 telephone per port. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 25: Scope Of Delivery

    • Receiver with spiral cord (RJ-10/RJ-10) for connecting to the telephone • ISDN cable (RJ-45/RJ-45) for connecting to the PBX • Setup Guide • Quick Guide • "Conditions of Guarantee, Information Service" leaflet COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 26: Minimum Requirements Pc

    • Mouse or compatible pointing device • SVGA graphics card with a resolution of 800 x 600, recommended 1024 x 768 (16 bit colour depth) COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 27: Copyright And Trademarks

    All other trademarks mentioned are the property of the corresponding manufacturer. This product contains software which is based in part on the work of the Independent JPEG Group. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 28: Environmental Notice

    Specific Product Details Environmental Notice Disposal If you are retiring your Auerswald device, please ensure you dispose of it properly (it must not be disposed of in normal household waste). In the interest of environmental protection, please ensure proper disposal of packaging materials as well.
  • Page 29 Important Information Environmental Notice Specific Product Details COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 30: Basic Knowledge

    In addition, you get an overview of the contents of the individual menus.. Topics – Device Overview (page 31) – Introduction to the Operation (page 44) – Configuration Software COMfortel Set (page 56) COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 31: Device Overview

    D Casing LED The LED provides information about the telephone's operating mode and missed calls depending on the key definition. E Function keys with LED COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 32 Increases the volume of the ringer, the receiver or loudspeaker depending on the operating mode. Q Loudspeaker key with LED Switches loudspeaker listening on during a call. Holding the key (2 seconds) switches hands-free calling on. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 33: Display

    • Red (flashing) + alternating pauses): The telephone is being called. • Off: The telephone is neither being called, nor is it on a call, and there are no new messages. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 34: Symbols

    Active setting: Number is presented. Disables calling line identity restriction (CLIR) for the next call(s). Active setting: Number is suppressed. Switches disabled voice mailbox on. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 35 Switches back into the idle state. Creates a telephone book entry with the telephone number shown. Creates a scheduled call with the telephone number shown. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 36 Display only: Hands-free calling is enabled. Display only: The microphone is switched off (mute). Menu Navigation symbols Symbol Function Switches back in the previous menu or the previous level. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 37 Moves the cursor to the right. Deletes the last character before the cursor. Holding the key (2 seconds) deletes the entire entry. Accepts the entry. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 38 Confirms the displayed question with "Yes". Or: Confirms the display of a change and switches into the idle state. Confirms the displayed question with "No". COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 39 Accepts the user defined number for subsequent dialling into the dial preparation. Accepts the telephone number for subsequent dialling into the dial preparation. Adds a special character (only when entering a call macro). Deletes the contact. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 40 Accepts the telephone number for subsequent dialling into the dial preparation. Indicates additional information. Symbols in Scheduled Call Menu Symbol Function Opens a current entry for editing/deleting. Initiates the creation of a new entry. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 41 Switches the answering machine off. Display: There are new messages in the answering machine list. Display only: The recording is a new message or voice memo. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 42 Deletes the recording. If you press this key for a longer period of time, all messages from the message list will be deleted. The recording is a new message or voice memo. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 43 Display:The announcement is switched off for the call acceptance of the voice mailbox. Switches the announcement for the call acceptance of the voice mailbox on. Sends a telefax as e-mail. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 44: Introduction To The Operation

    – Current settings that limit reachability, for example, do-not-disturb, call forwarding immediately, follow-me, ringer off – No connection to the PBX – Missed caller and scheduled calls – Power dialling enabled COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 45: Main Menu

    . To go back into the idle state, press the home key. In addition, the telephone automatically switches back into the idle state if no keys are pressed within a period of 30 seconds. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 46: Function Keys

    The current assignment of the key will be displayed. 3. Make the settings if necessary and available. Notes: When printing the lettering label, the key name will be adopted for the lettering field. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 47 Contrary to programmable function keys, touch function keys only have one level, and not all functions can be assigned to touch function keys. Tapping on the function symbol carries out the assigned function. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 48 Automatic call acceptance Boss/secretary function Follow-me Call deblocker Calls list Group Group functions off Headset InterCom permission Ring signal Configuration on Memo Pickup Power dialling COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 49: Menu Options In Telephone Number And Text Entry Menus

    Speed dialling Menu Options in Telephone Number and Text Entry Menus To enter a telephone number or text, the telephone opens one of the following menus. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 50: Menu Options During Incoming Calls

    # % & § £ $ € # % & § £ $ € Menu Options During Incoming Calls The following information is displayed during an incoming call: COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 51 Important: Only available for operation on the PBXs COMpact 3000 analogue/ISDN/VoIP, COMpact 5010 VoIP, COMpact 5020 VoIP, COMpact 4000, COMpact 5000/R and COMmander 6000/R/RX. D Internal call destination (subscriber or group) COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 52: Menu Options During Outgoing Calls

    4000, COMpact 5000/R and COMmander 6000/R/RX. C Subscriber or group (if "logged in as outgoing" in a group) D Note (for example, busy, do-not-disturb, no exchange line authorisation) COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 53: Menu Options During Calls

    C Calendar week D Weekday E Date F Time G Duration in minutes:seconds (as of 59:59, in hours:minutes) COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 54: Menu Options During Query Calls

    If the telephone number has been assigned a name in the telephone book of the system telephone, this will be displayed. C Calendar week D Weekday COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 55 – Duration in minutes:seconds (as of 59:59, in hours:minutes) – Costs (for outgoing external calls) Tap on to scroll through this information. Tap on OK to go back to the previous view. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 56: Configuration Software Comfortel Set

    You are asked whether you would like to open a configuration file or a telephone confi- guration. 2. If you would like to instead create a new configuration, click Cancel. Exiting COMfortel Set 1. Open the menu File > Quit. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 57: Configuring The Language Of The Configuration Software

    3. In the IP address entry field, enter the IP address of the PBX (only applies to the option IP network). Possible entries: IP address with areas from 0 to 255 (example: 192.168.0.240) COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 58: Opening Configuration

    R and COMmander 6000/R/RX access to the telephone is only possible via the 6-digit PIN assigned in the PBX. You need to first select which PIN you COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 59: Creating A New Configuration

    2. In the upper list field, select the type of telephone COMfortel 1400. 3. In the lower list field, select the type of PBX. 4. Click OK. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 60: Saving Configuration

    Saving Configuration File on PC Important: Note the following legal notes before creating the data backup. The data backup contains the following legally protected components: COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 61: Close The Configuration

    1. Open the menu File > Close. You will be asked whether you would like to save the configuration beforehand. 2. If you have already saved the configuration, click No. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 62: Using Print Functions

    Note: In the factory settings, the text is centre justified. 7. Click OK. The print dialogue for the operating system opens. 8. Click OK (this text is dependent on the operating system used). COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 63: Operating Instructions For Comfortel Set

    • If there are multiple fields in a table column (without an arrow pointing downward), open the list field by double-clicking the field. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 64: Help

    The corresponding help page opens. You can navigate back and forward within the selected topic by clicking the symbols. • Press the key F1. The help opens and displays the description of the configuration software. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 65 You can expand the text by clicking the symbol or the line. You can close the text again by clicking the symbol or the line. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 66 Some help texts contain left to subordinate topics or to more detailed information. A link is indicated by a blue font and is underlined. By clicking a link, you can go to the belonging help page. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 67 The corresponding help page will be opened on the right-hand side of the help window. Note: Some browsers also highlight the identified search terms within the help text. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 68 Display: The expanding text is currently shown. You can hide the text by clicking the symbol or the line. Clicking the symbol opens the print dialogue box. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 69 Display: Subordinate topics are shown. Clicking the symbol closes the subordinate topics. Display: The topic does not have any subordinate topics. Clicking the symbol opens the corresponding help page. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 70: Telephoning

    Query Calls (page 88) – Transfer (page 92) – Conference Calls (page 96) – Hands-free Calling (page 99) – Loudspeaker Listening (page 101) – Headset Calls (page 102) COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 71: Incoming Calls

    If you receive a call but you do not want to talk to the caller yourself, you can the forward the incoming call to any internal or external destination number. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 72: Accepting Incoming Calls

    (alarm calls are confirmed after first picking up the receiver). COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 73: Rejecting Incoming Calls

    1. Select call deflection and confirm with OK. 2. Enter the destination number or press the telephone book key to select the telephone number you want in the telephone book. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 74 (speed dialling key), you can forward the call by simply pressing this key and then confirming with . The previous function selection via the display is no longer applicable. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 75: Call Waiting Calls

    Additional Options – Forwarding Incoming Calls to Answering Machine (page 274) COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 76: Rejecting Call Waiting Calls

    Important: Only available for operation on the PBXs COMpact 3000 analogue/ISDN/VoIP, COMpact 5010 VoIP, COMpact 5020 VoIP, COMpact 4000, COMpact 5000/R and COMmander 6000/R/RX. Requirements: COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 77: Switching Off Call Waiting Tone

    1. Select call wait.off and confirm with OK. The second call will continue to try to get through and you can accept it at any time. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 78: Outgoing Calls

    Dialling from Telephone Book (page 108) – Dialling from Redial List (page 126) – Dialling from Calls List (page 131) – Dialling from Caller List (page 136) COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 79: Picking Up Receiver And Dialling Telephone Number

    Note: If you would like to exit the menu without dialling the telephone number entered, press the home key. Initiating External Calls with Calling Line Identity Restriction Requirements: COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 80: Dialling Telephone Number On Direct Exchange Line Access

    You will hear the internal dial tone. 3. Dial an internal telephone number. Once you have finished dialling the telephone number, the subscriber is called. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 81: Options For Unsuccessful Calls

    Additional Options – Executing Power Dialling (page 216) – Configuring Scheduled Call as Call Reminder (page 244) COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 82: Initiating Callback On Busy

    A callback is tried up to 45 minutes by the central office/PBX. If the called person did not finish his call until then, the callback will be deleted automati- cally. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 83: Initiating Callback On No Response

    If the called person did not finish his call until then, the callback will be deleted automatically. If you pick up the receiver, the subscriber is called. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 84: Initiating Priority Call For Do-Not-Disturb

    R/RX: Wait ten seconds. • When operated on the PBXs COMpact 2206 USB and COMpact 4410 USB: Select priority call and tap on The subscriber is now called. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 85: Calls

    Configuring Scheduled Call as Call Reminder (page 244) – Executing Call Recording (page 308) Retrieving Information about a Call During a call, proceed as described in the following. 1. Tap on COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 86: Sending Dtmf Signals

    The microphone on the receiver, device or headset is switched off. The symbol is shown in the display. 2. If you would like to switch the microphone on again, press the microphone key again. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 87: Ending A Call

    Note: If you would like to end a current call and then immediately make a new call, press the hook key instead and start dialling the next number within 30 seconds. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 88: Query Calls

    If the telephone number of the query call subscriber is saved on one of the programmable function keys (speed dialling key), you can initiate the query call by simply pressing this key (without previously selecting query/transfer). COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 89: Ending A Query Call

    Connecting Both Communication Partners If you would like to let your communication partners speak with each other, you can connect them together. Additional Options COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 90: Splitting

    The active communication partner is indicated by The waiting communication partner is indicated by COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 91: Connecting Both Communication Partners

    1. Select conn. both calls. Formattng for this level of nesting is not currently supported. Bestätigen Sie mit OK. Both communication partners are connected with each other. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 92: Transfer

    You can now initiate a third call that connects the second and third communication partners with each other and then continue telephoning with your first communication partner. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 93: Transfer With Announcement

    (see also the PBX manual). To make this operation more convenient, you can save the internal basis telephone number + park position on one or more programmable function keys (speed dialling key). The LEDs COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 94: Placing External Communication Partner In Waiting Loop

    (for example, if your line was busy even for a short time). Calling a Third Subscriber and Transferring to an Active Communication Partner Requirements: COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 95 4. Select transfer. Both previously active communication partners are connected. Then return to conducting an individual call with your first communication partner. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 96: Conference Calls

    If you would like to leave a conference call that you initiated yourself and your conference call partners would like to continue talking with each other, you can connect both parties. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 97: Initiating Splitting During A Conference Call

    2. Select terminate and confirm with OK. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 98: Connecting Both Conference Call Partners

    • A conference call that you initiated yourself During a conference call, proceed as described in the following. • Hang up the receiver. The conference call is disconnected completely. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 99: Hands-Free Calling

    Ending up Call in Hands-free Calling Mode During hands-free calling mode, proceed as described in the following. • Press the hook key. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 100: Switching On Hands-Free Calling During A Call

    • If you have already picked up the receiver or a headset is connected, press the loudspeaker key. You are conducting a normal call or a headset call. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 101: Loudspeaker Listening

    You are conducting a normal call. Ending a Call in Loudspeaker Listening Mode During loudspeaker listening mode, proceed as described in the following. • Hang up the receiver. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 102: Headset Calls

    • Headset operation enabled During a headset call or other call in headset operation, proceed as described in the following. • Press the hook key. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 103: Initiating Listen In Function On Receiver

    You can only switch off headset operation during a call using a function key configured for this purpose. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 104: Telephone Book And Lists

    This section describes the telephone book and the current caller and calls lists in the telephone. Topics – Telephone Book (page 105) – Redial List (page 125) – Calls List (page 129) – Caller List (page 134) COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 105: Telephone Book

    If there are multiple contacts for the beginning letter entered, you can enter additional letters to narrow the selection further. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 106 PBXs COMpact 4000, COMpact 5000/R and COMmander 6000/R/RX (with Firmware 6.0A or later) contacts of the PBX may have up to four numbers. These may be displayed and selected in the expanded display. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 107 Accepts the available business telephone number into the dial prepa- ration. Accepts the available private telephone number into the dial preparation. Accepts the available mobile telephone number into the dial preparation. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 108: Dialling From Telephone Book

    Using COMfortel Set to Configure a Contact 1. Open the page Telephone book and click the New tab. 2. Enter the name of the contact in the Name entry field. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 109 (business): Defines the telephone number to be entered as a business mobile telephone number. private: Defines the telephone number to be entered as a private telephone number. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 110 Allows a private telephone number to be entered. Allows a mobile telephone number to be entered (business, private). 5. Enter the telephone number and confirm with OK. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 111: Editing A Contact

    2. Click one of the following options to navigate to the contact that you would like to edit. Start of the list: Jumps to the first contact in the telephone book. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 112 Announcement and recording, select the announcement in the Announcement list field that will be used when accepting a call from the corres- ponding contact. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 113 Note: Only contacts configured on the telephone can be edited or deleted. The internal telephone numbers as well as the contacts/short-code numbers COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 114 Allows the existing private telephone number to be changed. Allows the existing mobile telephone number to be changed. Enables the existing call macro to be changed. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 115: Deleting A Contact

    • Using COMfortel Set • Using the telephone Using COMfortel Set to Delete a Contact 1. Open the page Telephone book and click the Telephone book tab. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 116: Entering Comments For A Contact

    Using COMfortel Set to Enter Comments for a Contact 1. Open a contact for editing or create a new contact. 2. In the Kind list field, select the Comment option. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 117: Configuring A Call Macro

    Up to 40 digits Digits and the characters * and # The following commands: Waiting time/pause time of 1 second Waiting time/pause time of 2 seconds COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 118: Accepting Telephone Numbers From Dial Preparation

    If you would like to enter telephone numbers from different lists (caller, calls, redial list) into the telephone book, you can accept them directly from dial preparation. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 119: Accepting Telephone Numbers Into Other Menus

    After opening a menu for entering telephone numbers, proceed as described in the following. 1. Press the telephone book key. 2. Scroll to the desired contact or enter the first letter of the desired contact into the keypad. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 120: Configuring Displayed Telephone Number Range For Telephone Book

    1. Open the page Settings/functions > Lists. 2. Under Telephone book, select or clear the check box for the number ranges listed on the tab. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 121: Importing The Telephone Book

    A dialogue for selecting the columns to be imported opens. 4. Switch in the directory where the file is located. Select the file to be imported. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 122: Importing Outlook Contacts

    5. Under Outlook folders to be imported, click Select. Select the folder to be imported and click Open. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 123 For new telephone numbers, a new contact is created in the telephone book with the corresponding name. 11. Click OK. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 124: Exporting The Telephone Book

    *.csv (for example, semicolon, comma or tab), these characters will be accepted in the file unverified. This can lead to problems when reimporting the edited files. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 125: Redial List

    The following information about the entry is shown on the display: A Consecutive number of entries/number of existing entries B Caller COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 126: Dialling From Redial List

    Accepts the entry into dial preparation or into the telephone book, if appli- cable. Dialling from Redial List Proceed as follows: • Using the telephone COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 127: Deleting Entries In Redial List

    The following calls can be selected: • External calls • Internal calls • Door calls • Other calls COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 128 1. Press the Menu key and open the menu settings > lists 2. Select redial list. 3. Select or clear the check box for the types of call entered on the list and confirm with COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 129: Calls List

    All calls: Displays all calls. Outgoing calls: Displays all outgoing calls. Incoming calls: Displays all incoming calls. 3. Select the required mode and confirm with OK. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 130 4. Select one of the following options: Short pressure: Deletes the entry shown. Long pressure: All entries are deleted after confirmation. Indicates additional information, if available. Opens the short overview. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 131: Dialling From Calls List

    Proceed as follows: • Using the telephone 1. Open the calls list. The call conducted last is displayed. 2. Tap on to the delete the entry shown. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 132: Function Key For Calls List

    • External calls with telephone numbers • Internal calls • Alarm calls • Door calls • Other calls Proceed as follows: • Using COMfortel Set • Using the telephone COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 133 1. Press the Menu key and open the menu settings > lists. 2. Select calls list. 3. Select or clear the check box for the types of calls entered on the list and confirm with COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 134: Caller List

    2. Select caller list to open the caller list (this is skipped if the other lists are empty or not available). The last received call is displayed. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 135 3. Select one of the following options: Short pressure: Deletes the entry shown. Long pressure: All entries are deleted after confirmation. This opens the short overview. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 136: Dialling From Caller List

    PBX. Group-wide deletion does not occur if the person calling back has already deleted his caller list or has been called again by the same caller on his subscriber telephone number.) COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 137: Deleting Entries In Caller List

    • Using COMfortel Set by selecting Caller list • Using the telephone by selecting caller list Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 138: Configuring Calls To Be Recorded For Caller List

    While in the idle state, the LED of the message key indicates the state of the list/s available over the message key. • LED is flashing: The list contains new entries that have not yet been viewed. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 139 + on: Switches on LED signalling. flashing only: Switches on LED signalling only for new entries that have not yet been viewed. LED always off: Switches off LED signalling. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 140: Functions

    Scheduled Call (page 243) – Text before Answering (page 249) – Door Functions (page 254) – Waiting Field Function (page 259) – Speed Dialling (page 268) COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 141: Exchange Line Transfer

    Note: Configuring the exchange line transfer function is done in the PBX. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 142: Function Key For Exchange Line Transfer

    • Using COMfortel Set by selecting Exchange line call transfer • Using the telephone by selecting ext. line transfer Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 143: Call Waiting

    Call waiting is disabled. Note: When functions are defined on the second key level (optional, see Product Details), LED signalling is not available. Requirements for operating the function: COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 144: Switching Call Waiting Signalling On/Off Via Tone

    1. Press the Menu key and open the menu settings > signalling > call wait. tone. 2. Select or clear the tone check box and confirm with OK. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 145: Do-Not-Disturb

    In addition the status of the function is indicated by the corresponding LED. LED signalling on the key: Yellow The do-not-disturb function is enabled. The do-not-disturb function is disabled. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 146: Configuring Type Of Do-Not-Disturb

    Using COMfortel Set to Configure the Type of Do-not-disturb 1. Open the page Settings/functions > Do-not-disturb. 2. Under Kind of do-not-disturb, select one of the following options: COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 147 Parallel to the kind of do-not-disturb, all (PBX), the call deblocker (incoming) can be enabled so that the VIP numbers registered in the call deblocker on the PBX are not rejected. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 148 (PBX) is used. Calls are only registered in the caller list on the telephone if the kind of do-not-disturb function all (telephone) is used. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 149: Automatic Call Acceptance

    Press the key to switch the automatic call acceptance function on or off or to switch it over. Note: Switching on automatic call acceptance automatically switches off the readiness of answering machine in a telephone. On the other hand, switching COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 150: Attention Tone For Switching Automatic Call Acceptance On/Off

    The volume of the attention tone is dependent on the configured ringer volume. Proceed as follows: • Using COMfortel Set • Using the telephone COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 151: Configuring Call Acceptance Time For Automatic Call Acceptance

    The following entries are possible: to 30: After 0 to 30 minutes, an incoming call is automatically accepted, depending on the entry. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 152 2. Enter a value and confirm with OK. Possible entries: to 30: After 0 to 30 minutes, an incoming call is automatically accepted, depending on the entry. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 153: Boss/Secretary Function

    If multiple boss keys have been programmed, the red blinking LED on the boss key lights up indicating the boss telephone it is assigned to. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 154: Switching Boss/Secretary Function On Boss Telephone On/Off

    When operated on the PBXs COMpact 2206 USB and COMpact 4410 USB: A maximum of five secretary keys can be configured on a boss telephone. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 155 Note: For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 156: Boss Key On Secretary Telephone

    • A suitably configured secretary key on the boss telephone Proceed as follows by assigning the function key: • Using COMfortel Set by selecting Boss key COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 157: Switching Boss/Secretary Function For All Secretary Keys Off

    Important: Only available for operation on the PBXs COMpact 2206 USB and COMpact 4410 USB. Proceed as follows: • Using the telephone menu Requirements: • A secretary key configured on the boss telephone COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 158: Function Key For Switching Boss/Secretary Function Off

    • Using COMfortel Set by selecting Boss/secretary function • Using the telephone by selecting boss->secr. off menu Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 159: Follow Me

    For this reason, the switch off option is not available. The switch on option, on the other hand, is replaced by the following step. 3. Select the subscriber whose calls should be rerouted using his name/number. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 160: Function Key For Follow Me

    • Using COMfortel Set by selecting Follow me • Using the telephone by selecting follow me Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 161: Call Deblocker (Incoming) - Vip Numbers

    In addition the status of the function is indicated by the corresponding LED. LED signalling on the key: Green The call deblocker is enabled. The call deblocker is disabled. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 162 • Using COMfortel Set by selecting Call deblocker - incoming (VIP no.) • Using the telephone by selecting Call Deblocker Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 163: Targeted Exchange Line Access

    Important: Only available for operation on the PBXs COMpact 2206 USB and COMpact 4410 USB. Targeted exchange line access is carried out and includes the transmission of a specific MSN. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 164: Initiating Targeted Exchange Line Access (A - Function Key Exchange Line)

    Initiating Targeted Exchange Line Access (B – Function Key Exchange Line) Important: Only available for operation on the PBXs COMpact 2206 USB and COMpact 4410 USB. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 165: Initiating Targeted Exchange Line Access (C - Function Key Exchange Line Msn)

    1. Press a function key configured for targeted exchange line access. 2. Dial the exchange line access number 0 and a telephone number. 3. Pick up the receiver or press the hook key. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 166: Function Key For Targeted Exchange Line Access (A - Function Key Exchange Line)

    Details), LED signalling is not available. Proceed as follows by assigning the function key: • Using COMfortel Set by selecting Exchange line • Using the telephone by selecting exchange line COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 167: Function Key For Targeted Exchange Line Access (B - Function Key Exchange Line)

    Press the key to allocate the line still available. port is available. Press the key to allocate one of the available lines. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 168: Function Key For Targeted Exchange Line Access (C - Function Key Exchange Line Msn)

    Press the key to initiate targeted exchange line access. This allows you to immediately dial the external telephone number (with an exchange line access number). In addition the status of the function is indicated by the corresponding LED. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 169 Telephone no External telephone number of the PBX (without exchange line access number and prefix) which is to be transmitted at targeted exchange line access. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 170: Targeted Voip Access Point

    In case of direct exchange access you do not have to dial an exchange line access number. 3. Pick up the receiver or press the hook key. The subscriber is called. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 171: Function Key For Targeted Voip Access Point

    Note: For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 172 Account number of the VoIP account (followed by the exchange line access number or leading ** in case of a direct exchange line telephone. Configuration with the Telephone Telephone no Selection of a VoIP account. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 173: Group Functions

    A subscriber can only be logged on in a single group as "outgoing" even if he is a member of more than one group. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 174: Logging The Telephone In/Out

    2. Select the desired group based on its name/number. 3. Select one of the following options: logging in: Logs the telephone into the group. log out: Logs the telephone out of the group. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 175: Logging Telephone Out Of All Groups

    The telephone is logged into the group for incoming and outgoing calls. Yellow The telephone is only logged into the group for either incoming or outgoing calls. The telephone is logged out of the group. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 176 Note: For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 177: Function Key For Logging Out Of All Groups

    Function Key for Logging Out of All Groups Press the key while the telephone is in the idle state to log the telephone out of all groups. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 178: Display Of The Group Status

    The telephone is logged out of the group. Green The telephone is logged into the group for incoming and outgoing calls. Yellow The telephone is logged into the group for incoming calls. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 179 – Telephone no Telephone number of the group. Configuration with the Telephone Telephone no Selection of the group by its name/its number. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 180: Hotel Function

    The functions that are still permitted on room telephones are operated in the exact same way as is COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 181: Configuring The Hotel Function

    (reception and room telephones) must be activated. For operation on the PBX COMpact 5000/R and COMpact 5020 VoIP the hotel function only needs to be activated once. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 182: Check/Change Room Status On Hotel Reception Telephone

    When the guest arrives, you can check the room status and, if necessary, change it before check-in (cleaned, unclean, blocked). If the room is block, check-in is not possible. The other two states are for information only. Proceed as follows: COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 183: Performing Check-In On Hotel Reception Telephone

    Requirements: • A function key configured for hotel rooms • Room status not blocked 1. Press a function key configured for a hotel room twice. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 184: Configuring Wake-Up Time For Room On Hotel Reception Telephone

    Switches the wake-up time on for daily wake-up. 4. Enter the time and confirm with OK. Querying Call Charges for Room on Hotel Reception Telephone Proceed as follows: COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 185: Printing Interim Invoice For Room From Hotel Reception Telephon

    • Printer connected to the PBX • Print option enabled in the PBX • Existing call charges 1. Press a function key configured for a hotel room twice. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 186: Blocking External Telephoning For Room On Hotel Reception Telephone

    2. Select external access. 3. Select one of the following options: COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 187: Performing Check-Out On Hotel Reception Telephone

    3. Confirm with OK to initiate a printout. The call charges accumulated during the stay are printed. Note: If you Tap on instead, check-out is completed at the end. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 188 • Do not press any key when the question print-out OK? appears. After three minutes, the operation is cancelled and the room remains in the check-in state. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 189: Configuring Wake-Up Time On Hotel Room Telephone

    • A function key configured for hotel rooms • Successful check-in 1. Press a function key configured for hotel rooms. 2. Select call charges. The call charges including check-in date are displayed. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 190: Function Key For Hotel Room On Hotel Reception Telephone

    Note: For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 191: Function Key For Hotel Room On Hotel Room Telephone

    Note: For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 192 Function Key for Hotel Room on Hotel Room Telephone Configuration with COMfortel Set Hotel room – Telephone no Own internal telephone number of the room telephone. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 193: Intercom Announcement/Handsfree

    InterCom destination is one system telephone and the receiver is picked up before 120 seconds has elapsed. Executing InterCom Announcement Requirements: • Existing InterCom authorisation at the InterCom destination/s COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 194: Function Key For Intercom Announce-Ment

    There is currently an active connection to at least one InterCom destination. Yellow The InterCom call is sent to the PBX. (blinking) No InterCom destination can be reached. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 195 The key must be held down during the announcement. Switch over: A short press of the key starts the announcement. Another short press of the key ends the announcement. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 196: Intercom Handsfree Procedure

    Executing InterCom Handsfree Requirements: • Existing InterCom authorisation at the InterCom destination • Configured function key for InterCom handsfree COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 197: Function Key For Intercom Handsfree

    Proceed as follows by assigning the function key: • Using COMfortel Set by selecting InterCom handsfree • Using the telephone by selecting InterCOM > IC speakerphone COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 198: Switching Intercom Permission On/Off

    Switch over: A short press of the key starts the announcement. Another short press of the key ends the announcement. Switching InterCom Permission On/Off Proceed as follows: • Using the telephone Requirements: COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 199: Function Key For Intercom Permission

    • Using COMfortel Set by selecting InterCom permission • Using the telephone by selecting InterCom (Auth) Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 200: Configuration Switchover

    LED signalling on the key (only for defined key assignment): Green The configuration saved in the key is enabled. The configuration saved in the key is disabled. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 201 Selection of a configuration (depending on the type of the PBX). Identification number Marks the identification number of a configuration (depending on the type of the PBX). COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 202 Configuration with the telephone general: Press the key to open the switch configuration menu. defined: Press the key to enable the set configuration. Configuration Selection of a configuration. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 203: Loudspeaker Audio Out

    The LED on the function key lights up in green to indicate the existing call connection. 2. To end announcement or handsfree function, press the function key again or release the function key. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 204: Function Key For Loudspeaker Audio Out

    Note: For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 205 The key must be held down during the announcement. Switch over: A short press of the key starts the announcement. Another short press of the key ends the announcement. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 206: Macro

    This occurs, for instance, when the other calling party ends the call or the macro contains a programming code that is not authorised. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 207: Function Key For Macro

    Z [digit sequence] Digit sequence selection including * and # W [digits 1-5] Waiting time/pause time of 1-5 seconds Switchover to keypad Switchover to DTMF COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 208 The LED on the function key switches on (red) The LED on the function key switches on (yellow) The LED on the function key switches on (green) COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 209: Configuring Display Presentation During Macro Execution

    Using the Telephone to Configure Display Presentation during Macro Execution 1. Press the Menu key and open the menu settings > user settings > macro display. 2. Select one of the following options: COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 210 During macro execution, the name of the key is shown on the display. macro steps: During macro execution, the digits that have just been dialled are shown. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 211: Memo

    Note: If you would like to delete the phone number, tap on instead. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 212: Function Key For Retrieving A Memo

    • Using COMfortel Set by selecting Memo • Using the telephone by selecting memo Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 213: Pickup

    3. Pick up the receiver or press the hook key. Executing Pickup during Call Requirements: COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 214: Function Key For Pickup

    Requirements for operating the function: • Authorisation in the PBX for Pickup Proceed as follows by assigning the function key: COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 215 • Using COMfortel Set by selecting Pickup • Using the telephone by selecting pickup Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 216: Power Dialling

    Note: Avoid leaving the telephone once power dialling has been activated since whenever a number is dialled, the loudspeaker on the system telephone is automatically switched on. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 217: Cancelling Power Dialling

    1. Press the Menu key and open the menu settings > signalling > attention tone. 2. Select or clear the power dialling check box and confirm with OK. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 218: Function Key To Initiate/Cancel Power Dialling

    • Using COMfortel Set by selecting Power dialling • Using the telephone by selecting power dialling Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 219: Room Monitoring

    • Tap on OK or the hook key or pick up the receiver and then hang it up again. • Alternatively, press a function key configured for room monitoring. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 220: Function Key For Room Monitoring

    • Using COMfortel Set by selecting Room monitoring • Using the telephone by selecting room monitoring Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 221: Relays

    Press the key to switch to the configured relay on or off or to switch it over. In addition the status of the relay is indicated by the corresponding LED. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 222 Relay to be switched (depending on the type of the PBX). Identification number Identification number of the relay to be switched (depending on the type of the PBX). COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 223 Functions Relays Function Key for Switching Relays On/Off Configuration with the Telephone Relay Relay to be switched. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 224: Calling Line Identity Restriction (Clir)

    • Using COMfortel Set by selecting Calling Line Identity Restriction • Using the telephone by selecting call ID restr. Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 225: Call Forwarding

    Note: If you would like to configure call forwarding for subscribers on the destination telephone, use the follow me function. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 226: Kinds Of Call Forwarding

    The telephone being called does not ring. The call is forwarded immediately. CF on busy The call is forwarded immediately but only if the telephone being called is busy. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 227: Switching Call Forwarding For Subscribers On/Off

    Alternatively, proceed as described below. 1. Press the Menu key and open the menu functions > Call fwd.:scr. 2. Select one of the following options: COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 228: Function Key For Call Forwarding For Subscribers

    Call forwarding for subscribers is enabled for the configured destination. Yellow Call forwarding for subscribers is enabled for another destination. Call forwarding for subscribers is disabled. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 229 Additional settings for this function key are described in the following. Configuration with COMfortel Set Destination of the call diversion – Telephone no Destination number. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 230: Switching Call Forwarding For External Numbers On/Off

    4000, COMpact 5000/R and COMmander 6000/R/RX. On the other PBXs this function can be set via programming sequence (see instructions for the PBX). Proceed as follows: • Using the telephone COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 231 5. Enter the destination number (with exchange line access number) and confirm with COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 232: Function Key For Call Forwarding For External Numbers

    • Authorisation assigned in the PBX for Features to be configured by the network provider (CF, keypad) Proceed as follows by assigning the function key: • Using COMfortel Set by selecting COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 233 Current configuration: Call forwarding unconditional for external numbers is enabled, disabled or switched over only in the current configuration. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 234 Call forwarding for external numbers is enabled, disabled or switched over in the permanent configuration. current conf.: Call forwarding for external numbers is enabled, disabled or switched over only in the current configuration. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 235: Call Restrictor (Incoming) - Robinson Numbers

    In addition the status of the function is indicated by the corresponding LED. LED signalling on the key: The call restrictor is enabled. The call restrictor is disabled. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 236 • Using COMfortel Set by selecting Call restrictor - incoming (Robinson no.) • Using the telephone by selecting Call Restrictor Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 237: Power Save Mode

    Using the Telephone to Switch Automatic Activation of Power Save Mode On/Off 1. Press the Menu key and open the menu settings > power save mode > autom.activation. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 238: Switching Power Save Mode Activation On/Off Depending On Configuration

    To disable the configuration-dependent activation of power save mode, you need to select --- in the list field or delete the identification number of the configuration from the entry field. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 239: Function Key For Manually Activating Power Save Mode

    • Using the telephone Using COMfortel Set to Switch Power Save Mode Link to Phone Lock On/Off 1. Open the page Settings/functions > Power save mode. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 240 2. Select or clear the phone lock check box and confirm with OK. 3. Only in case of activation: Enter the user PIN and confirm with OK. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 241: Phone Lock

    • A function key configured for phone lock 1. Press a function key configured for phone lock. 2. Enter the user, subadmin or admin PIN and confirm with OK. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 242: Function Key For Phone Lock

    • Using COMfortel Set by selecting Phone lock • Using the telephone by selecting phone lock Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 243: Scheduled Call

    D Phone number of the person to be called 3. Select one of the following options: This initiates either the deletion or editing of the schedule. This accepts entries into dial preparation. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 244: Configuring Scheduled Call As Schedule Reminder

    If the telephone number is on the caller list, for example, transfer the phone number into dial preparation, and then tap on Alternatively, proceed as described below. 1. Open the scheduled call list. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 245: Accepting Scheduled Call As Schedule Reminder

    Allows you to reschedule the scheduled call using the options of 30 minutes, 1 hour, 2 hours, 1 day, 1 week, 2 weeks, 4 weeks or a user- defined option. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 246: Accepting Scheduled Call As Call Reminder

    1 minute after returning to the idle state. Editing Existing Scheduled Calls in Scheduled Call List Proceed as follows: • Using the telephone 1. Open the scheduled call list. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 247: Deleting Existing Scheduled Calls From Scheduled Call List

    Red (blinking) A scheduled call is signalled. The scheduled call was not accepted/confirmed. Green One or more scheduled calls are configured. No scheduled call is configured. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 248 • Using COMfortel Set by selecting Scheduled call • Using the telephone by selecting scheduled call Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 249: Text Before Answering

    Important: Only available for operation on the PBX COMpact 4410 USB. Switching the text before answering function on is done separately for each external telephone number. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 250: Switching Text Before Answering For Group On/Off

    Product Details), LED signalling is not available. Requirements for operating the function: • The telephone is a member of a group configured in the PBX COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 251: Switching Text Before Answering For External Telephone Number On/Off

    • Function key configured for the text before answering function • Text before answering announcement saved on the PBX • Press the function key configured for the text before answering function. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 252: Function Key For Text Before Answering For External Telephone Number

    Note: For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 253 Your own exchange line – Telephone no External telephone number on the PBX. Configuration with the Telephone Telephone no External telephone number on the PBX. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 254: Door Functions

    Establishes a call connection to the door. Note: The door function light on switches on the relay of the door terminal in question separately for the period configured in the PBX. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 255 • The relays configured in the PBX for the intercom, opening the door and the stairwell light • Authorisation in the PBX for Open door Proceed as described when a door calls. • Select open door/light. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 256: Function Key For Door Functions

    Proceed as follows by assigning the function key: • Using COMfortel Set by selecting – Door terminal function – Defined door function • Using the telephone by selecting COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 257 Note: The door terminal function Light on switches on the relay of the door terminal in question separately at the time configured in the PBX. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 258 Notes: The door terminal function Light on switches on the relay of the door terminal in question separately at the time configured in the PBX. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 259: Waiting Field Function

    However, if someone is talking to a caller in one of the waiting field receptions, this caller is not signalled in the other waiting field receptions. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 260: Sequence For Call Acceptance In Waiting Field

    Call acceptance in the waiting field is carried out as follows: • If all of the waiting field receptions have been switched off, the telephones ring according to normal call distribution. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 261 After this, the LED lights up in red and the display is in the idle state. Now you can make a call as normal, for instance, by selecting a phone number from the telephone book. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 262: Switching Waiting Field Reception On/Off

    For operation on the PBX COMpact 4410 USB: When the waiting field reception is enabled, the subscriber is automatically logged out of all groups. After disabling it, the participant must be logged in again, if desired. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 263: Function Key And External Waiting Field

    LED then lights up in yellow next to the key. If a caller is placed in the waiting field either automatically or by another waiting field reception, the LED then lights up in red. Requirements for operating the function: COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 264 B channel or telephone number of the bundle whose incoming calls shall be monitored (depending on the type of the PBX). COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 265: Function Key For Internal Waiting Field

    Press the key twice to establish a connection to the caller. An internal subscriber is calling. (blinking) Press the key once to place the caller in the waiting field. Requirements for operating the function: COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 266: Function Key For Switching Waiting Field Reception On/Off

    • Using COMfortel Set by selecting Waiting field reception • Using the telephone by selecting w.fld.reception Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 267: Switching Attention Tone For Waiting Field On/Off

    1. Press the Menu key and open the menu settings > signalling > attention tone. 2. Select or clear the waiting field check box and confirm with OK. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 268: Speed Dialling

    If a subscriber allows call take-over (for example, on an answering machine), you can still take the call on your telephone in the same manner even after it has already been accepted. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 269: Function Key For Speed Dialling

    A call is being made from the telephone of the external subscriber and the call (blinking) was not accepted (in as far as the external telephone number is transmitted). COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 270 Destination of the call diversion – Type of telephone number Marks the telephone number as internal or external number. Configuration with the Telephone Telephone no Destination number. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 271: Switching Automatic Speed Dialling Pick-Up On/Off

    1. Press the Menu key and open the menu settings > user settings > speed dial.key. 2. Select or clear the auto. off hook check box. 3. Confirm with OK. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 272: Switching The Display Of The Registration Status On/Off

    1. Press the Menu key and open the menu settings > signalling > reg.status scr. 2. Select or clear the reg.status scr. check box. 3. Confirm with OK. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 273: Answering Machine Local

    – Basic Settings (page 300) – Call Recording (page 308) – Remote Access (page 313) – Message Forwarding (page 320) – Data Exchange (page 328) COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 274: Forwarding Incoming Calls To Answering Machine

    When you receive a call, proceed as described in the following. 1. Select answer. machine. Formattng for this level of nesting is not currently supported. Bestätigen Sie mit OK. The answering machine accepts the call. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 275: Answering Machine Accepts Call - Call Acceptance

    If the answering machine has already accepted the call, proceed as described. • Pick up the receiver or press the hook key. You are connected with the caller. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 276: Readiness

    • Answering machine put into operation (see Setup Guide) 1. Open the page Answering machine > Global. 2. Select or clear the Answering machine readiness check box. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 277: Function Key For Readiness

    Proceed as follows by assigning the function key: • Using COMfortel Set by selecting Answering machine - readiness • Using the telephone by selecting TAM readiness COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 278: Touch Function Key For Readiness

    • Using COMfortel Set by selecting TAM/VMB readiness/SD card • Using the telephone by selecting TAM/VMB ready/SD Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 279: Answering Machine List

    2. Select TAM list to open the answering machine list (this is skipped if the other lists are empty). COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 280 G Consecutive number of recordings/number of existing recordings Note: The latest recording is displayed with consecutive number 1. H Recording type: new message older message already played back call recording COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 281: Listening To Recordings (Messages And Call Recordings)

    3. Tap on to start playing back the recording. Note: You can also pick up the receiver to prevent others present from listening. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 282: Dialling From The Answering Machine List

    4. Pick up the receiver or press the hook key. The subscriber is called. Note: If you would like to exit the menu without dialling the number displayed, press the home key. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 283: Configuring The Led Message Key

    • Using COMfortel Set by selecting Answering machine - list • Using the telephone by selecting TAM list Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 284: List Of Voice Memos

    5. Tap on to save the recording. Note: Recordings with a recording time shorter than 1 second are discarded by the telephone. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 285: Function Key Recording Voice Memos

    1. Press the message key. The available lists are displayed. To the right next to the selection of lists, the respective numbers of existing recordings and calls are displayed. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 286 The latest recording is played back first. 3. Select one of the following options: A short tap deletes the displayed voice memo. A long tap deletes the whole list (after confirmation). COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 287: Listening To Recordings (Memos)

    Note: You can also pick-up the receiver to prevent others present from listening. The recording is played back. 4. Select one of the following options: Deletes the recording currently being played back. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 288: Configuring The Led Message Key

    5. If you would like to leave the menu, press the home key. Configuring the LED Message Key See: – Configuring the LED of the Message Key (page 138) COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 289: Announcements

    You have the option of recording the announcement again (by selecting new announcement option) or listening to the announcement that you recorded (by selecting the playback option). COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 290: Editing Existing Announcement In List

    8. Tap on OK next to start of record. to start recording the announcement. The recording proceeds. 9. Record the announcement. 10. Tap on OK next to end of recording to end recording the announcement. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 291: Deleting An Existing Announcement From List

    1. Press the Menu key and open the menu answer.machine > TAM settings > edit announcem.. 2. Scroll to the desired entry. 3. Tap on 4. Select delete. 5. Tap on OK to confirm the action. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 292: Function Key For Editing Announcements

    SD card, but is not listed as a selection in the list field, click The announcements are read from the SD card and then displayed in the list field. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 293 Configuration with the Telephone general: Press the key to open a box. defined: Press the key to open the selected voice mailbox. Announcement Selection of the announcement. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 294: Call Acceptance And Announcement Assignment

    • No settings have been made for calls from a contact (B), door calls (E) and other calls (F). • The answering machine is switched on. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 295: Configuring Call Acceptance And Announcement Assignment

    • Answering machine put into operation (see Setup Guide) 1. Open the page Answering machine > Call Acceptance. 2. Depending on the call type, proceed as described. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 296 1. Press the Menu key and open the menu answer.machine > TAM functions > TAM call accept. 2. Select the type of call for which you would like to configure call acceptance. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 297: Function Key For Call Acceptance, Announcement And Type Of Call

    In addition the status of the function is indicated by the corresponding LED. LED signalling on the key: green The option assigned to the key is switched on. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 298 Keys. Additional settings for this function key are described in the following. Configuration with COMfortel Set Answering machine-call acceptance – Announcement Selection of an announcement. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 299 (external calls, internal calls, door calls, anonymus calls and call types of contacts). Announcement Selection of the announcement. Call type Type of the calls to be accepted. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 300: Basic Settings

    • Answering machine put into operation (see Setup Guide) 1. Press the Menu key and open the menu answer.machine > TAM settings > call accept time. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 301: Configuring Maximum Recording Time

    98: The maximum recording time is configured (1 to 98 minutes). 99: The recording time is unlimited (maximum storage utilisation). Note: Recordings with a recording time shorter than 1 second are discarded by the telephone. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 302: Configuring Maximum Recording Time For Door Calls

    Using COMfortel Set to Configure the Maximum Recording Time for Door Calls Requirements: • Answering machine put into operation (see Setup Guide) 1. Open the page Answering machine > Global. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 303: Switching Listen In Function On/Off

    Proceed as follows: • Using COMfortel Set • Using the telephone Using COMfortel Set to Switch Listen in Function On/Off Requirements: COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 304: Switching Automatic Playback On/Off

    Note: Call recordings are excluded from automatic playback. Proceed as follows: • Using COMfortel Set COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 305: Switching Call Acceptance Of Group Calls On/Off

    If the call acceptance of group calls is switched on, calls for groups of which the telephone is a member are accepted by the answering machine. Proceed as follows: • Using COMfortel Set • Using the telephone COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 306: Switching Attention Tone For Answering Machine On/Off

    Using COMfortel Set to Switch Attention Tone for Answering Machine On/Off 1. Open the page Settings/functions > Signalling/ringer. 2. Select or clear the Attention tone (answering machine) check box. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 307 Using the Telephone to Switch Attention Tone for Answering Machine On/Off 1. Press the Menu key and open the menu settings > signalling > attention tone. 2. Select or clear the answer.machine check box. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 308: Call Recording

    The call is recorded. 3. Tap on OK to end call recording. Note: Recordings with a recording time shorter than 1 second are discarded by the telephone. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 309: Function Key For Call Recording Initiation On/Off

    Recordings with a recording time shorter than 1 second are discarded by the telephone. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 310: Function Key For Automatic Call Recording

    Press the key to switch the automatic call recording function on or off or to switch it over. In addition the status of the function is indicated by the corresponding LED. LED signalling on the key: Automatic call recording is enabled. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 311: Switching Info Tone For Call Recording On/Off

    You are liable to prosecution, if you record a call without your communication partner‘s knowledge (breach of confidentiality of the word). Proceed as follows: • Using COMfortel Set • Using the telephone COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 312 1. Press the Menu key and open the menu answer.machine > TAM settings > call rec.tone. 2. Select or clear the call rec.tone check box. 3. Confirm with OK. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 313: Remote Access

    If you have configured settings on your PBX or telephone that cause the telephone to delay making a call (for example, call forwarding on no reply for subscribers), using remote access toll saver is not meaningful. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 314: Configuring Remote Access

    • If you would like the answering machine to notify you as soon as new message is present, configure message forwarding and switch it on when required. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 315: Switching Remote Access On/Off

    2. Select or clear the remote access check box. 3. Confirm with OK. Switching Remote Access Toll Saver (and Quick Access) On/Off Proceed as follows: • Using COMfortel Set • Using the telephone COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 316: Entering Quick Remote Access Numbers

    PIN. Proceed as follows: • Using COMfortel Set COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 317 2. Select one of the following options: ---: Allows a quick remote access number to be entered. [telephone number]: Allows existing quick remote access numbers to be changed. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 318: Executing Remote Access

    (REMOTE.WAV). You can begin remote access (without PIN entry). 2. Initiate remote access during the announcement and the following 10 seconds by entering the following DTMF code: * user PIN # COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 319 * 70: Deletes all of the recordings. * 99: Ends remote access and records a voice memo. After this, hang up the receiver. Hang-up: Ends remote access. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 320: Message Forwarding

    Using COMfortel Set to Switch Message Forwarding On/Off Requirements: • Answering machine put into operation (see Setup Guide) 1. Open the page Answering machine > Message forwarding. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 321: Function Key For Message Forwarding

    Proceed as follows by assigning the function key: • Using COMfortel Set by selecting Answering machine - message forwarding • Using the telephone by selecting TAM message fwd. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 322: Configuring Announcement For Message Forwarding

    • Answering machine put into operation (see Setup Guide) 1. Press the Menu key and open the menu answer.machine > TAM settings > fwd announcement. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 323: Configuring A Message Forwarding Target

    Note: Click to accept a telephone number from the telephone book. 3. In the Destination number list field, select one of the following options: COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 324: Configuring Waiting Period For Message Forwarding

    The waiting period for message forwarding indicates how many seconds after which a message that has just arrived is automatically forwarded. Proceed as follows: • Using COMfortel Set • Using the telephone COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 325: Configuring Message Forwarding Repetition

    The repetition waiting period indicates how many minutes should elapse between the individual attempts to repeat message forwarding. Proceed as follows: COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 326 3. Confirm with OK. 4. Press the Menu key and open the menu answer.machine > TAM settings > fwd.repet.time. 5. Enter a value. The following entry is possible: COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 327 Message Forwarding Configuring Message Forwarding Repetition to 9: 0 to 9 minutes lie between the separate attempts, depending on the entry. 6. Confirm with OK. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 328: Data Exchange

    SD card opens. a) Click Yes. The directory structure on the SD card is read out and then displayed under SD card. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 329: Transferring Data From Sd Card To Pc

    To transfer a file saved on the SD card on your telephone to your PC. Proceed as follows. 1. Open the page Answering machine > Data exchange. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 330: Deleting Data From Sd Card/Pc

    4. Click The data is transferred to the PC. Deleting Data from SD Card/PC Proceed as follows: • Using COMfortel Set COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 331: Selecting Another Telephone For Data Exchange

    1. Open the page Answering machine > Data exchange. When you open this page for the first time, a dialogue for reading out the directory structure on the SD card opens. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 332: Saving Standard Announcements On Telephone

    When you open this page for the first time, a dialogue for reading out the directory structure on the SD card opens. a) Click Yes. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 333 Note: The standard announcements used – whether German, English or Italian – depend on the language set on the telephone. The English standard announcements are used for all languages except German and Italian. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 334: Voice Mail And Fax Boxes Of The Pbx

    Message Forwarding from a Voice Mailbox (page 363) – Substitute Function for Voice Mailboxes (page 366) – Archives for Voice Mail and Fax Boxes (page 369) COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 335: Voice Mail And Fax Boxes

    The LED of the message key indicates whether entries are present on the message list. Proceed as follows: • Using the telephone Requirements: COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 336 Note: The new messages are automatically replayed in sequence after the voice mailbox is opened. The latest message is replayed first. D Consecutive number of message/number of existing messages COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 337 Interrupts the replay of the message. If you press this key for a longer period of time, the system will go back to the start of the message. Scrolls to next (older) message. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 338: Listening To Recordings

    Note: You can also pickup the receiver to prevent others present from listening. The recording is replayed. 4. Select one of the following options: COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 339: Sending A Telefax As E-Mail

    The message Telefax has been sent as e-mail is displayed. 3. Confirm the message with OK. You are back in the message list of the fax box. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 340: Sending A Telefax Again

    A callback can only be made if the number of the caller has been transferred. 4. Pick up the receiver or press the hook key. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 341: Deleting Messages

    Note: Press the function key again to switch from the message entry to archive or vice versa. In addition the status of the box is indicated by the corresponding LED. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 342 • Using the telephone by selecting – VMB open Proceed as follows by assigning the function key: • Using COMfortel Set by selecting • Using the telephone by selecting COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 343: Switching Attention Tone For Voice Mailbox On/Off

    • Using COMfortel Set • Using the telephone Using COMfortel Set to Switch Attention Tone for Voice Mailbox On/Off 1. Open the page Settings/functions > Signalling/ringer. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 344 1. Press the Menu key and open the menu settings > signalling > attention tone. 2. Select or clear the voice mailbox check box and confirm with OK. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 345: Readiness Of Voice Mail/Fax Boxes

    1. Press the Menu key and open the voice mailbox > functions > VMB readiness menu. 2. Select a box from the list. 3. Select one of the following options: permanently on: Enables readiness. permanently off: Disables readiness. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 346: Function Key For Readiness

    Note: For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 347: Touch Function Key For Readiness

    If you press the key, the selected box will be switched into readiness mode. Touch Function Key for Readiness See: – Touch Function Key for Readiness (page 278) COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 348: Configuration-Dependent Control

    Press the defined and assigned key to enable configuration-dependent control for a previously defined voice mail/fax box. In addition the status of the function is indicated by the corresponding LED. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 349 Additional settings for this function key are described in the following. Configuration with COMfortel Set Voice mailbox – Telephone no Number of the box which is to be switched via the function key. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 350 Press the key to open a selection list where the box to be switched can be selected. defined: Press the key to enable configuration-dependent control for the selected voice mailbox. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 351: Voice Memos In Voice Mailboxes

    • Using COMfortel Set by selecting voice mailbox - voice memo • Using the telephone by selecting VMB voice memo Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 352 Function Key for Recording Voice Memos in Voice Mailboxes Configuration with COMfortel Set Telephone no Telephone number of the voice mailbox. Configuration with the Telephone Telephone no Telephone number of the voice mailbox. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 353: Distribution Of Messages

    Note: For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 354 Press the key to move messages. The messages in the box will be deleted. copy: Press the key to copy messages. The messages in the box remain unchanged. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 355: Announcements For Voice Mailboxes

    You have the option of listening to the announcement that you have recorded (by selecting the option). Recordings with a recording time shorter than 3 seconds are discarded by the telephone. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 356: Edit An Existing Announcement For A Voice Mailbox

    6. Confirm again with OK next to start of recording to start recording the announ- cement. The recording proceeds. 7. Record the announcement. 8. Confirm with OK next to end of recording to end recording the announcement. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 357: Delete An Existing Announcement For A Voice Mailbox

    2. Select the voice mailbox from the list for which you want to delete an announcement. 3. Scroll to the desired entry. 4. Tap on and confirm with OK. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 358: Switching The Call Information On/Off For New Voicemail Messages

    1. Press the Menu key and open the voice mailbox > settings > separator tone menu. 2. Select or clear the separator tone check box and confirm with OK. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 359: Remote Access To A Voice Mailbox

    4: Jumps back to the previous message. 5: Repeats the message currently being replayed. 6: Jumps to the next message. 7: Deletes the message currently being replayed. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 360: Switching Remote Access To A Voice Mailbox On/Off

    Switching Remote Access to a Voice Mailbox On/Off Proceed as follows: • Using the telephone Requirements: COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 361: Function Key For Remote Access To A Voice Mailbox

    • Voice mailbox which is configured in the PBX and assigned to the telephone Proceed as follows by assigning the function key: • Using COMfortel Set by selecting – voice mailbox - remote access COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 362 Press the key to open a selection list where the box to be switched can be selected. defined: Press the key to configure remote access for a selected voice mailbox. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 363: Message Forwarding From A Voice Mailbox

    In addition the status of the function is indicated by the corresponding LED. LED signalling on the key: Green Message forwarding is enabled. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 364 Additional settings for this function key are described in the following. Configuration with COMfortel Set Voice mailbox – Telephone no Number of the voice mailbox which is to be switched via the function key. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 365 Press the key to open a selection list where the box to be switched can be selected. defined: Press the key to configure message forwarding for a selected voice mailbox. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 366: Substitute Function For Voice Mailboxes

    Important: Enter telephone numbers exactly as when dialling, for example, always enter external telephone numbers with a leading exchange line access number (exception: direct exchange access). COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 367: Function Key For The Substitute Function For Voice Mailboxes

    Note: For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 368 Press the key to open a selection list where the box to be switched can be selected. defined: Press the key to configure the substitute function for a selected voice mailbox. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 369: Archives For Voice Mail And Fax Boxes

    1. Open the message list of the box. 2. Press the function key assigned to VMB open - general or VMB open - defined. The message list of the box opens. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 370: Deleting Messages From The Archive Of A Voice Mail/Fax Box

    Note: In order to delete the entire archive, tap on and hold for approx. 2 seconds and then confirm the action. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 371: Settings

    Call Signalling (page 390) – Ringtones (page 393) – Call Charges (page 398) – Receiver and Headset (page 399) – Menu and Function Keys (page 402) COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 372: Identification

    2. Enter the internal telephone number (MSN) and confirm with OK. Important: Use each of the internal subscriber telephone numbers for only one of the devices. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 373: Protection From Unauthorised Access

    3. Enter the user PIN for a second time and confirm with OK. Note: You can delete the PIN by not entering any PIN in both menus but by only tapping on OK. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 374: Configuring A Function Lock

    Guests: Blocks all functions for guests. Guests + users: Blocks all functions for guests and users. Guests + users + Sub-Admin: Blocks all functions for guests, users and sub-administrators. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 375: Configuring Settings Lock

    The display of these restricted settings in the selection list requires entering the corresponding PIN after selecting additional at the end of the selection list. Proceed as follows: • Using COMfortel Set • Using the telephone COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 376 2. Select the setting to be blocked. The menu for blocking the selected setting is opened. 3. Enable one of the following options: COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 377 4. Confirm with OK to end the configuration for this setting. The modified settings are displayed, and you can select another setting. 5. Confirm again with OK. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 378: Display And Backlight

    The display backlight on the telephone can be adapted according to individual work place requirements. Proceed as follows: • Using COMfortel Set • Using the telephone COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 379: Configuring Brightness

    Proceed as follows: • Using the telephone Requirements: • Enabled display backlight 1. Press the Menu key and open the menu settings > display > brightness (min). COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 380: Setting The Text Colour

    2. Select the text colour you prefer. Configuring Time Format This setting specifies the format in which time is depicted on the display. Proceed as follows: • Using COMfortel Set COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 381: Configuring Date Format

    Using COMfortel Set to Configure the Date Format 1. Open the page Settings/functions > Display. 2. In the Date format list field, select one of the following options: COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 382: Switching Showing Of Names Only On/Off

    If showing of only names for calls/lists is switched off, the telephone number and the name of the call partner are shown alternately. Proceed as follows: • Using COMfortel Set • Using the telephone COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 383: Calibrating The Display

    The factory settings of the telephone already include a variety of wallpapers. A wallpaper with the name DEFAULT.jpg is loaded as default. Proceed as follows: COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 384 The directory structure on the SD card is read out and then displayed under SD card. 2. Under PC, select the file in the directory tree that you would like to transfer to the SD card. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 385 The directory structure on the SD card is read out and then displayed under SD card. 2. Select the file in the directory tree under SD card that you would like to transfer to the COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 386 SD card opens. a) Click Yes. The directory structure on the SD card is read out and then displayed under SD card. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 387 2. Select the file that you would like to delete in the directory tree under SD card/PC. Note: You can also delete multiple files at one time. 3. Click 4. Click Yes. The data is deleted. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 388: Casing Led

    Using COMfortel Set to Configure the Casing LED 1. Open the page Settings/functions > Signalling/ringer. 2. In the list Casing LED, select one of the following options: COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 389 Call,message: Indicates alerting, calls and entries in the caller list. Call, acc.call: Indicates alerting and calls. Always off: Switches off LED signalling. 3. Tap on COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 390: Call Signalling

    Using the Telephone to Switch Ring Signal On/Off 1. Press the Menu key and open the menu functions > call signal/light. 2. Select one of the available options. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 391: Function Key For Ring Signal

    Those suffering from or in danger of epileptic seizures should therefore avoid using this function. Proceed as follows: • Using COMfortel Set • Using the telephone COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 392: Function Key For Call Signalling By Flashing Display Backlight

    • Using COMfortel Set by selecting Call signal/light • Using the telephone by selecting call signal/light Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 393: Ringtones

    COMfortel Set. Important: Only available for operation on the PBXs COMpact 3000 analogue/ISDN/VoIP, COMpact 5010 VoIP, COMpact 5020 VoIP, COMpact 4000, COMpact 5000/R and COMmander 6000/R/RX. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 394 1. The ringtone defined in the telephone book, in as far as the door terminal can be identified as a telephone book entry 2. For the ringtone for the call type door call COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 395: Configuring Ringtones

    4. Select the desired ringtone from the list field of call types in question. Using COMfortel Set to Configure Number-dependent Ringtones 1. Open the page Settings/functions > Signalling/ringer. 2. Click the Ringtones (number-dependent) tab. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 396: Changing Ringer Volume Automatically

    5 seconds by one level until it reaches the maximum/minimal volume. Proceed as follows: • Using COMfortel Set • Using the telephone COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 397 Selects an automatic decrease in the volume during the calling phase. single ringtone: Selects a single quiet tone instead of the ringtones confi- gured. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 398: Call Charges

    PBX. Otherwise misun- derstandings might occur regarding final invoice because the value confi- gured in the PBX is used for calculating the cost of calls. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 399: Receiver And Headset

    1. Press the Menu key and open the menu functions > headset. 2. Select one of the available options. Further steps: • If required, switch the automatic call acceptance on. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 400: Function Key For Headset Operation

    For the second and third operating mode, headset ringing must be switched on as described here. For the third operating mode, the ringer must also be switched off. Proceed as follows: • Using COMfortel Set • Using the telephone COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 401: Adjusting Headset Volume

    1. Press the Menu key and open the menu settings > headset > headset volume. 2. Tap on to configure the desired microphone volume and confirm with COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 402: Menu And Function Keys

    Using COMfortel Set to Configure Accessibility of Second Key Level 1. Open the page Settings/functions > User settings. 2. Select or clear the Second-level function via double keypress check box. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 403: Function Key For Shift

    • Using COMfortel Set 1. Open the page Function keys > Exchange/move. 2. Click the function key field that you would like to move or exchange. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 404 Move: Moves the selected function key after clicking the target field. 4. Click the target field to which the selected function key should be moved or with which the function key should be exchanged. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 405: Service And Maintenance

    Formatting SD Card (page 415) – Selecting a PBX (page 416) – Initiating PBX Synchronisation (page 417) – Deleting Data (page 418) – Diagnostic Functions (page 420) COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 406: Firmware Update

    • Using COMfortel Set Requirements: • An existing PC connection configured correctly in COMfortel Set to a PC interface on the PBX or another connected system telephone COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 407: Initiating Manual Firmware Update From Sd Card

    • In order to use the new features after a firmware update of the telephone, an update of the PBX firmware is often necessary (see instructions for the PBX). Initiating Manual Firmware Update from SD Card Proceed as follows: COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 408: Initiating Instant Firmware Update Via Update Server

    4000, COMpact 5000/R and COMmander 6000/R/RX. On the other PBXs a manual firmware update can be performed instead. Proceed as follows: • Using the telephone Requirements: COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 409: Distributing Firmware

    • Existing new firmware on the distributing system telephone 1. Press the Menu key and open the menu settings > synchronisation > distr. firmware > immediately. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 410: Saving Firmware As File On Pc

    5. Enter the associated PIN and click OK. The firmware is read out the telephone and saved on the PC. This may take a while. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 411: Data Backup

    Data Backup to SD Card Note: Data backup to the SD card is only possible on a COMfortel 1400 with an microSD/SDHC card inserted. The backup function can be used to either manually or automatically back up the telephone data on the telephone SD card.
  • Page 412 • Using the telephone Requirements: • SD card inserted into slot 1. Press the Menu key and open the menu settings > backup > telephone -> SD. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 413 If automatic data backup is switched on, data will be backed up every day at midnight (as soon as the telephone goes into the idle state). Proceed as follows: • Using the telephone Requirements: • SD card inserted into slot COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 414 1. Press the Menu key and open the menu settings > Backup > automatic . 2. Select or clear the automatic check box and confirm with OK. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 415: Formatting Sd Card

    Proceed as follows: • Using the telephone 1. Press the Menu key and enter #206 via the keypad. 2. Confirm with OK to confirm the action. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 416: Selecting A Pbx

    Note: If the wrong PBX is selected, this is detected and an error message is displayed. If the setting for a wrong PBX is made on purpose for service reasons, the error message must be ignored. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 417: Initiating Pbx Synchronisation

    • Using the telephone • Press the Menu key and open the menu settings > synchronisation > sync. with PBX. Data synchronisation is performed with the PBX. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 418: Deleting Data

    If you would like to prevent anyone from seeing the charges for your last call, you can also delete that entry. Proceed as follows: • Using the telephone COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 419: Deleting Personal Data

    TAM list: Deletes all of the entries in the answering machine list. TAM voice memo: Deletes all of the entries in the list of voice memos. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 420: Diagnostic Functions

    (exception: direct exchange access). The default exchange line access number on the PBX is "0" in the factory settings; however, this can be changed for several PBXs (see instructions for the PBX). COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 421: Determining The Services On The Pbx

    • SD card inserted into slot • Press the Menu key and open the menu diagnosis > SD card > test card. The quality of the SD card is checked. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 422: License Information

    License Information The software included in this product contains also copyrighted software that is licensed. A copy of these licenses is included in this section. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 423: Licenses

    Licensor or its representatives, including but not limited to communication on electronic mailing lists, source code control systems, and issue tracking systems that are managed by, or COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 424 Derivative Works, if and wherever such third-party notices normally appear. The contents of the NOTICE file are for informational purposes only and do COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 425 Contributor harmless for any liability incurred by, or claims asserted against, such Contributor by reason of your accepting any such warranty or additional liability. END OF TERMS AND CONDITIONS COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 426 This Agreement does not limit Your rights under, or grant You rights that supersede, the license terms of any Open Source Software Component delivered to You by CodeSourcery. Sourcery G++ includes components provided under various different licenses. The Getting COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 427 USE OF THE SOFTWARE. THIS DISCLAIMER OF WARRANTY CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT. NO USE OF THE SOFTWARE IS AUTHORIZED HEREUNDER EXCEPT UNDER THIS DISCLAIMER. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 428 (translation: “The parties confirm that this Agreement and all related documentation is and will be in the English language.”); and (ii) You are responsible for COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 429 This Agreement shall be construed under the laws of the COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 430 PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 431 SOFTWARE,INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS.IN NO EVENT SHALL LUCENT OR ANY OF ITS ENTITIES BE LIABLE FOR ANYSPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGESWHAT- COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 432 Developed at Sun Pro, a Sun Microsystems, Inc. business.Permission to use, copy, modify, and distribute this software is freely granted, provided that this notice is preserved. (8) Hewlett Packard (c) Copyright 1986 HEWLETT-PACKARD COMPANY COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 433 2. Redistributions in binary form must reproduce the above copyright notice, this list of condi- tions and the following disclaimer in the documentation and/or other materials provided with the distribution. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 434 (Royal Institute of Technology, Stockholm, Sweden). All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 435 CONSEQUENTIALDAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODSOR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 436 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 437 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 438 EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 439 MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU Library General Public License for more details. (23) Intel (i960) COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 440 Intel Corporation provides this AS IS, WITHOUT ANY WARRANTY, EXPRESS ORIMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITYOR FITNESS FOR A PARTICULAR PURPOSE. Intel makes no guarantee or representations COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 441 (26) Mike Barcroft Copyright (c) 2001 Mike Barcroft <mike@FreeBSD.org> All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 442 CONSEQUENTIALDAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODSOR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 443 • Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 444 INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 445 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 446 CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 447 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 448 SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 449 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

  • Page 450: Index

    ............................357 editing ............................356 separator tone on/off ......................... 358 announcement (InterCom) ......................193 function key ..........................194 announcements recording (answering machine) ....................289 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 451 ........................280 function key ..........................283 opening ..........................279, 285 recordings, listening to ......................281 telephone number, dial ......................282 assignment touch function key ........................47 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 452 ..........................267 automatic call acceptance ......................149 attention tone ..........................150 call acceptance time ......................... 151 function key ..........................149 on/off ............................149 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 453 (function key) ........................158 brightness ............................379 busy signal callback, initiating ........................82 ending call for query call ......................89 priority call (do-not-disturb) ......................84 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 454 ............................398 call charges, configuring cost per call unit ........................398 currency ............................398 call deblocker function key ..........................161 on/off ........................... 161, 235 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 455 ....................... 76 call waiting, rejecting ........................76 call, ignoring ..........................77 door knocks ..........................255 function key ..........................143 on/off ............................143 signalling ............................ 144 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 456 ........................129 entry, deleting ..........................131 function key ..........................132 opening ............................129 telephone number, dialling ....................... 131 casing casing LED, configuring ......................388 ............................... 33 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 457 ..........................98 initiating ............................96 configuration closing ............................61 creating ............................59 opening ............................58 saving on PC ..........................60 saving on telephone ........................60 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 458 ............................200 configuration-dependent control function key ..........................348 voice mailbox ..........................348 copyright ............................. 27 cost per call unit ..........................398 currency ............................398 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 459 ............................131 direct exchange line access ...................... 80 DTMF code in call ........................86 redialling ............................. 126 telephone book .......................... 108 telephone number ........................79 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 460 ............................145 type ............................. 146 door door call, accepting ........................255 door knocks ..........................255 opening ............................255 door function ............................ 254 function key ..........................256 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 461 ..........................164, 165 exchange line transfer ........................141 function key ..........................142 sequence ............................ 141 exporting telephone book .......................... 124 external waiting field function key ..........................263 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 462 ..........................406 manual ..........................406, 407 variants ............................406 firmware update, instant ......................... 408 follow me ............................159 function key ..........................160 follow-me on/off ............................159 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 463 ......................321, 363 message, moving ........................353 MSN/DDI call forwarding ......................232 phone lock ..........................242 pickup ............................214 power dialling ..........................218 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 464 (external) ......................263 waiting field (internal) ........................ 265 waiting field reception ....................... 266 function keys second level, enabling ......................402 function lock, configuring ....................... 374 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 465 ......................175 group functions logging in/out ..........................174 group status function key ..........................178 guarantee ........see leaflet "Conditions of Guarantee, Information Service" COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 466 ......................185 room status, checking/changing ..................... 182 hotel room telephone call charges, querying ......................189 function key ..........................191 wake-up time, configuring ......................189 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 467 ..........................197 procedure ........................... 196 InterCom permission ........................198 function key ..........................199 interface COMfortel Set ..........................57 internal waiting field function key ..........................265 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 468 Index ............................... 31 ............................... 31 key definition symbol ............................38 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 469 ........................174 logging out of all groups function key ..........................177 loudspeaker announcement ......................203 executing ............................ 203 function key ..........................204 loudspeaker listening ........................101 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 470 ........................321, 363 on/off ............................363 repetition ............................. 325 target ............................323 waiting period ..........................324 messages, listening to (answering machine list) ................ 281 microphone ..............................86 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 471 Index minimum requirements, PC ......................26 configuring ..........................372 MSN/DDI call forwarding function key ..........................232 on/off ............................230 mute ..............................86 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 472 Index names only for lists/calls ........................ 382 navigation COMfortel Set ..........................63 no response callback, initiating ........................83 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 473 COMfortel Set ..........................63 outgoing call display navigation ........................52 Outlook contact, importing (telephone book) ................122 output field COMfortel Set ..........................63 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 474 ..........................239 link to phone lock ........................239 print functions ............................ 62 priority call initiating ............................84 product details ........................... 21 proper use ............................20 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 475 ........................... 90 initiating ............................88 number calls is busy/no response .................... 89 query call, ending ..........................89 quick remote access number ......................316 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 476 ..........................361 on/off ............................360 variants ............................313 voice mailbox ..........................359 remote access toll saver ........................ 315 resetting factory setting ..........................418 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 477 ........................395 volume, increasing automatically .................... 396 Robinson number ..........................235 room monitoring ..........................219 ending ............................219 function key ..........................220 initiating ............................219 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 478 ............................17 speed dialling ........................... 268 automatic pickup ........................271 function key ..........................269 registration status ........................272 speed dialling key application options ........................268 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 479 ......................37 telephone number list ......................... 40 text entry ............................37 Voice mail/fax box ........................42 symbols calls ............................... 36 synchronisation (PBX) ........................417 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 480 ..............120 telephone number display suppressing ..........................79 telephone number entry symbol ............................37 telephone number list ........................104 symbol ............................40 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 481 ....................... 94 with announcement ........................93 without announcement ....................... 93 transfer without announcement ....................... 93 transmission telephone number, suppressing ....................79 type of do-not-disturb ........................146 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 482 Index user PIN, configuring ........................373 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 483 ........................285, 351 voice memo (list) ..........................284 opening ............................285 voice memo, recording ........................284 volume headset ............................401 receiver ............................399 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 484 Index volume, changing automatically ..........................396 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...
  • Page 485 ........................259 sequence for call acceptance ....................260 waiting field reception function key ..........................266 on/off ............................262 waiting loop ............................94 wallpaper ............................383 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015...

Table of Contents