Lifescan Sure Step Flexx Quick Refence Manual page 30

Error 5 Meter Optics:
Cause: Meter detected problem with optical
system.
Solution:
1.Clean meter, especially gray area inside test
strip holder, but
NOTE: Before cleaning, compare color of test
strip confirmation dot to Color Chart on test
strip bottle. If glucose level is very high or very
low, take appropriate steps to monitor patient
and provide medical care.
• Repeat test with new test strip.
• Make sure test strip holder is fully inserted
into meter.
• Wait for "Insert Strip" to appear on display
before inserting test strip.
2.If you continue to get any error message,
obtain a laboratory result. Take appropriate
steps to monitor patient and provide medical
care while awaiting laboratory result.
3.Contact LifeScan for help at 1 800 524-7226.
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