i3TOUCH EXCELLENCE User Manual page 17

2. The screen is not synchronized
Check the LED light if it indicates in red, the device is in power off status.
Use the remote and press "Power" to turn the power on.
Use the "Auto" key on remote control to automatically adjust the monitor timing scan.
Check if the signal cable is firmly seated in the socket.
Make sure the signal timings of the computer system are within the specification of the monitor.
If your computer was working with a CRT monitor, you should check the current signal timing
and turn off your computer before you connect the VGA Cable to this monitor.
3. The picture is not centered
Adjust the H-position, and V-position, or perform the Auto adjustment.
4. The screen is flickering
Press the "Auto" - adjustment control by remote control or OSD to adjust.
Re-locate nearby devices, such as motor, or transformer, which generate magnetic field,
away from the monitor. Check if the specific voltage is applied.
Check if the signal timing of signal source (PC, IPC, laptop or media player)
is within the specification of monitor. If you are unable to correct the fault by following this chart,
stop using your monitor and contact your distributor or dealer for further assistance.
6.2 led indicator troubleshooting
Indicator LED Power Mode
No power
None
Red Off
Amber Standby
INDICATOR LED COLOR ON IR SENSOR
Screen Status Description Tests & Actions
(Sequence)
Screen is not receiving 1. Verify power switch
power. is on
("-" not "O").
2. Check power cable
connection.
3. Check power source
(Plug something else
into the same wall
socket).
Screen is receiving Press the power but-
power but is not pow- ton on keyboard
ered on.
or
remote control to turn
screen on.
Screen is saving 1. Connect with other
power, because it is input ports or video
not receiving signal. sources.
(Immediately follows 2. Connect with anoth-
below 25 seconds er cable(Shorter than 2
condition) meters).
3. Confirm on another
PC/NB.
4. Insure Auto Detec-
tion is on or select
input source manually.
Detection
button on
Option Auto
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