i3TOUCH excellence Installation Manual
Hide thumbs
Also See for excellence:
- User manual (21 pages) ,
- Installation manual (10 pages) ,
- User manual (37 pages)
Related Manuals for i3TOUCH excellence
Summary of Contents for i3TOUCH excellence
- Page 1 Excellence Installation guide Version 3.5.1...
- Page 2 Step 3 : Suspend the display on the hanging bracket. • Two adult prop up the display. • Put down the display slow on the hanging bracket. • Please confirm the hook with hanging plate to be joined on the hanging bracket. i3TOUCH EXCELLENCE Installation guide Version 3.5.1...
- Page 4 • Please power off the display between mounting. • Use screw to fix the hanging plate (C) on the display. SCREW M 8x20m m + Spr i ng w as her , 4 PCS i3TOUCH EXCELLENCE Installation guide Version 3.5.1...
- Page 5 Step 3 : Suspend the display on the hanging bracket. • Two adult prop up the display. • Put down the display slow on the hanging bracket. • Please confirm the hook with hanging plate to be joined on the hanging bracket.
- Page 6 Step 1 Open the package and to take out the stand. • Check the parts and that amount, please see the bellow picture. 1 . Stand .1PCS 2 . Screw M8 L20mm+Washer . 4 PCS i3TOUCH EXCELLENCE Installation guide Version 3.5.1...
- Page 7 Step 2 Mounting the display (A) on the stand. • Use screw (B) to fix the display on the stand (C). B M8 L20mm+Washer 4pcs VI 42”~84” Stand Assembly Guide Step 1 Open the package and to take out the stand. •...
- Page 8 Step 2 Use screw (A) to fix the stand (B) case between (B) and (C) . Stand B case i3TOUCH EXCELLENCE Installation guide Version 3.5.1...
-
Page 9: Driver Download
Go to the i3-learning website www.i3-learning.com and download the latest drivers (products -> drivers -> i3TOUCH drivers) 2 Connecting the touch sensor Connect the port indicated “USB touch” with the supplied USB cable to the computer. If there are 2 USB-ports and one is indicated “USB for touch OPTION”, do not use this port as it is... -
Page 10: Installing The Drivers
Now click on the file “V-Sense Driver – x.x.xx.xx.exe” (version number depends on the download date). If you cannot open the file, right click on the file and choose “run as administrator”. Make sure you have installation rights. i3TOUCH EXCELLENCE Installation guide Version 3.5.1... - Page 11 Run the installer and click 4 times “next” and finally “install”. If you can finish the installation, the drivers will ask for a reboot. Reboot your computer to finish the installation. If the installation was successful, skip step 4 4 What to check when drivers can’t be installed Make sure the computer is USB-connected to the display when installing the drivers.
-
Page 12: Power Supply
USB-cables can result in a loss of power and signal strength (data signal). 5 Power supply The i3TOUCH needs around 5 volts to be recognized & work properly. The touch sensor is powered via the USB-cable and the USB-port of your computer. In very seldom situations (!) a i3TOUCH Premium XX03 (XX stands for display size) can have touch that shows strange behavior such as random “ghost touch points”... - Page 13 6 USB-cabling of the i3TOUCH Normally a computer and a i3TOUCH will communicate without any troubles if only the delivered USB-cable is used. In some seldom cases however other cabling is necessary because of insufficient power (see step 5) or because the PC is located away from the display.
- Page 14 Make sure the image shown on both your computer screen as on the i3TOUCH is full screen. Prevent black borders left/right or top/bottom. This means there is a difference in resolution.
- Page 15 If the image on the computer display or the i3TOUCH is showing black borders, go to “control panel -> display -> screen resolution”. Choose the FHD (1920*1080) or 4K resolution (depending on I3TOUCH). Then choose duplicate. Now choose “advanced settings”. Choose the tab of your graphical card control panel. In this...
- Page 16 As an alternative, choose “projector only” in your display settings and only use the 2nd display (i3TOUCH). If you prefer to use both computer display and i3TOUCH, move on to step 9 before heading to step 8. 8 Calibrating the I3TOUCH Calibrate your i3TOUCH.
- Page 17 Choose calibration and press on the 9 red circles with your finger (or the i3TOUCH pen to increase accuracy) from the top left side to the bottom right side. This concludes the calibration. Check if your i3TOUCH is calibrated well. If so, the display is ready to be used.
- Page 18 If you calibrated using the V-sense drivers & windows calibration, if there are no black borders on the PC screen or the i3TOUCH image but still the calibration is not accurate, go to “screen resolution” (see step 7) and choose “extend” instead of duplicate and apply.
- Page 19 Calibrate again with the V-sense drivers and test the result. If the i3TOUCH is still not calibrated fully accurately, the problem might be related to your computer graphical card or its drivers that needs to be upgraded. 10 What to do if windows calibration does not start Sometimes the Windows calibration cannot run because the i3TOUCH is already calibrated with the V-sense driver.
- Page 20 Follow the on-screen instructions. Tap on the i3TOUCH when the below instructions are shown on the display or press “enter” when you read the instructions on your computer screen only. With this step you identify the i3TOUCH as the touch screen to be used in windows. Finish with “escape”.
- Page 21 Step. 11 Disabling “USB Selective suspend setting” Some customers experience that touch is lost after 15 minutes. This is because the i3TOUCH touch sensor is feeded by the power supplied from the USB-port of the computer and some computers have “USB selective suspend setting” enabled to save power. Go to Control Panel\All Control Panel Items\Power Options\Edit Plan Settings.
- Page 22 If you don’t see 32 touch points, the driver is not running correctly. You might need a driver update. Check if you downloaded the latest drivers on the website and if so, contact i3 support. i3TOUCH EXCELLENCE Installation guide Version 3.5.1...
- Page 23 c) The “turn on fast start-up function” Some computers have a “turn on fast start-up” function to quickly boot. If that function is enabled, sometimes the touch sensor is not recognized at start-up or the touch sensor is recognized before the projector/display, which causes a conflict. Go to Control Panel\All Control Panel Items\Power Options.
- Page 24 When duplicating you see this instead of In that case you need to enter the control panel of your graphics card and choose duplicate or clone with laptop display. Below is an example of Nvidea: i3TOUCH EXCELLENCE Installation guide Version 3.5.1...
- Page 26 AUTHORISED DISTRIBUTOR WWW.I3-TECHNOLOGIES.COM INFO@I3-TECHNOLOGIES.COM...