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Fault
Cannot receive
channels that were
previously being
received
Intermittent
appearance of
square blocks in the
picture. Receiver
switches to Standby
intermittently, no
sound. Screen black
at certain times with
the message "no
signal"
No picture, no sound,
display on
Antenna cannot be
rotated
Time not displayed
while in standby
mode
Text in e.g. Infobox or
EPG/SFIplus detailed
information is hard to
read at a distance
Possible cause
Antenna defective or not
correctly adjusted
Channel transferred to a
different transponder
Channel no longer being
broadcast
Heavy rain or snow
Antenna incorrectly adjusted
Dish too small for your location
Obstacle between dish and
satellite, e.g. a tree
Short circuit in LNB connection
Faulty or missing cable
connection
Defective LNB
Incorrect external unit installed
at receiver
Antenna incorrectly adjusted
Motor not DiSEqc 1.2
compatible
Time not acquired
Standby clock is switched off
Character size set to "small"
Check antenna
Perform a search/scan
None
Remove snow from dish
antenna
Adjust antenna
Use larger antenna
Mount dish with clear line of
sight
Switch off receiver, resolve
short circuit, switch receiver
back on
Check all cable connections
Replace LNB
Modify setting
Adjust antenna
Use a suitable motor
Play e.g. ZDF for approx. 30
sec
Switch on standby clock
Adjust character size
38
Solution
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