AT&T CL84109 User Manual page 83

Appendix D
Troubleshooting
The answering
system does not
record messages.
Outgoing
announcement is
not clear.
Common cure
for electronic
equipment.
• There may be interference on the phone line you are
using. Press the dial pad keys firmly.
• Make sure answering system is on ( ( page 19 or 55). .
When the answering system is on, ANS ON should
show on the handset and the ANS ON/OFF button
should be lit on the telephone base.
• When the answering machine memory is full, it does
not record new messages until some old messages are
deleted.
• If you subscribe to voicemail service, change the
number of rings so that your answering system answers
before your voicemail (page 17). To determine how
many rings will activate your voicemail, contact your
telephone service provider.
• If there is a fax machine connected to the same
telephone line, try disconnecting the fax machine. If
that solves the problem, consult your fax machine
documentation for information on compatibility with
answering systems.
• When you record your announcement, make sure you
speak in a normal tone of voice, about nine inches from
the telephone base.
• Make sure there is no background noise (TV, music, etc.)
while recording.
If the telephone does not seem to be responding normally,
try putting the cordless handset in the charger. If it does
not seem to respond, do the following (in the order listed):
• Disconnect the power to the telephone base.
• Disconnect the cordless handset battery, and spare
battery, if applicable.
• Wait a few minutes.
• Connect power to the telephone base.
• Re-install the battery, and place the cordless handset
into the charger.
• Wait for the cordless handset to re-establish its
connection with the telephone base. Allow up to one
minute for this to take place.
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