AT&T CL84109 User Manual page 81

Appendix D
Troubleshooting
An envelope
icon
shows on the
display or the
VOICEMAIL
light is flashing
and I don't
know why.
I cannot
retrieve
voicemail
messages.
System does not
receive caller ID
when on a call.
The answering
system is
recording
incomplete
messages.
• Both you and your caller's telephone companies must
use caller ID compatible equipment.
• If you subscribe to high-speed Internet service (digital
subscriber line - DSL) through your telephone lines, you
must install a DSL filter between the telephone base
and the telephone wall jack. The filter prevents noise
and caller ID problems resulting from DSL interference.
Please contact your DSL service provider for more
information about DSL filters.
• Your telephone has voicemail indication that is separate
from the built-in answering system. If
the display or the VOICEMAIL light flashes, then your
telephone has received a signal from your telephone
service provider that you have a voicemail message
waiting for you to retrieve from your telephone service
provider. Contact your telephone service provider for
more information on how to access your voicemail.
• Your telephone has both a built-in answering system
and voicemail indication. They are independent features
and each alerts you to new messages differently
(page 55). If you subscribe to voicemail service from
your telephone service provider (charges may apply),
contact your telephone service provider for more
information on how to access your voicemail.
• Make sure you subscribe to caller ID with call waiting
features from your telephone service provider. Caller
ID features works only if both you and the caller are in
areas offering caller ID service, and if both telephone
companies use compatible equipment.
• If a caller leaves a very long message, part of it may
be lost when the system disconnects the call after four
minutes.
• If the caller pauses for longer than seven seconds, the
system stops recording and disconnects the call.
• If the system's memory becomes full during a message,
the system stops recording and disconnects the call.
• If the caller's voice is very soft, the system may stop
recording and disconnects the call.
75
appears on