PACOM PDR16HR-RMT-RT User Manual

16b channel digital video recorder

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  • Page 3: Compliance Notice Of Fcc

    Digital Video Recorder WARNING RISK OF ELECTRIC SHOCK DO NOT OPEN WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage"...
  • Page 4: Important Safeguards

    User’s Manual Important Safeguards 1. Read Instructions 14. Damage requiring Service All the safety and operating instructions should be read before the Unplug this equipment from the wall outlet and refer servicing to appliance is operated. qualified service personnel under the following conditions: A.
  • Page 5: Digital Video Recorder

    Digital Video Recorder WEEE (Waste Electrical & Electronic Equipment) Correct Disposal of This Product (Applicable in the European Union and other European countries with separate collection systems) This marking shown on the product or its literature, indicates that it should not be disposed with other household wastes at the end of its working life.
  • Page 6 User’s Manual...
  • Page 7: Table Of Contents

    Digital Video Recorder Table of Contents Chapter 1 — Product Information ..................... 1 Features ............................1 System Diagram .......................... 1 Front Panel ..........................2 Rear Panel ..........................2 Turning On the DVR ........................3 Turning Off the DVR ........................3 Chapter 2 —...
  • Page 8 User’s Manual Time-Lapse Search ......................42 Saving of Recorded Video ......................43 Save As Clip File ........................44 Clip Player ..........................44 Audio Playback .......................... 47 Checking Audio Recording Configuration ................47 Playing Recorded Audio ....................... 47 External Saving ......................... 48 Appendix 1 —...
  • Page 9: Chapter 1 - Product Information

    Digital Video Recorder Chapter 1 — Product Information FEATURES Compatible with color cameras and other standard video sources H.264 codec Video synchronization not required Simultaneous recording, multi-screen viewing, playback, remote monitoring and archiving Video recording and archiving via eSATA interface Versatile display formats for convenient user interface Main and Spot monitor outputs On-screen graphic display including camera title, time and event detection block...
  • Page 10: Front Panel

    User’s Manual FRONT PANEL Power Button: Turn the system on or off. Power LED: Is lit when the unit is turned on. HDD LED: Flickers when the unit accesses to the hard disk drive. DVD RW: Use to export recorded data to the DVD RW media.
  • Page 11: Turning On The Dvr

    Digital Video Recorder Audio Out: Connect an amplifier (Line-out). The DVR does not have amplified audio output, so you will need a speaker with an amplifier. VGA (D-Sub): Connect an HD (high-definition) PC monitor which supports a D-Sub interface. Connect a monitor before turning on the system.
  • Page 12 User’s Manual...
  • Page 13: Chapter 2 - Smartguard

    Digital Video Recorder Chapter 2 — SmartGuard OVERVIEW SmartGuard is powerful surveillance software. It provides multiplexer functions, digital time-lapse recording and event-driven recording. SmartGuard also provides motion detection, PTZ control and various image enhancement functions. NOTE: The first time you turn on the system, it will immediately begin recording. If you have less than 16 cameras, you must disable cameras which are not connected (SYSTEM –...
  • Page 14 User’s Manual Monitoring Screen: Displays monitoring video. – OSD Display: Go to System – OSD menu of SmartGuard, and enable OSD display to display the OSD information. : Recording schedule (time-lapse recording / event recording / time-lapse and event recording) : A motion detection, object detection or video loss event has been detected.
  • Page 15: Screen Group Edit

    Digital Video Recorder Screen Group Edit You can change the camera arrangement manually for each screen mode. Changing the location of two channels on the monitoring screen: Clicking a camera screen and dragging it over another camera screen switches the location of the two camera screens. Changing the location of the channel hidden from the mongering screen: Clicking a camera button of the hidden channel and dragging it over a camera screen on the monitoring screen switches the location of the hidden channel and the previously displayed channel on the camera screen.
  • Page 16: Smartguard Setup

    User’s Manual SmartGuard SETUP Setting Up the System Load: Loads a saved setting and apply it to the DVR. Save: Saves the current setting. Default: Loads the factory default setting and apply it to the DVR.
  • Page 17: Set Up General

    Digital Video Recorder Set up General Location: Enter a DVR name. If you do not have a keyboard connected to the unit, clicking the keyboard icon will display a virtual keyboard on which you can type by clicking the letters. Camera On/Off: Enables or disables the camera by clicking each camera button.
  • Page 18: Network

    User’s Manual Network Transmit Method – Frame Rate, Image resolution: Set the transmit speed and resolution of video to be transferred to remote system from the DVR. Transmit speed is the number of images transferred during one second. The higher the transmit speed is, the more images are transferred.
  • Page 19: System Alert

    Digital Video Recorder NOTE: The FEN (For Easy Network) function allows you to connect to the DVR from remote sites using either the dynamic IP addresses or the domain name. For the FEN function to work properly, the DVR should be registered on the FEN server, and the FEN server settings should match the settings registered on the FEN server.
  • Page 20 User’s Manual Stop recording tab – No recording during specified time: Causes the system alert when panic recording has been stopped by clicking the panic recording button or when recording has not been made during the predefined time. Login Fail (3 times) tab: Causes the system alert when login fails 3 times. S.M.A.R.T.
  • Page 21: Time Sync

    Digital Video Recorder – Callback: Sends a message to predefined callback servers when system alert occurs. Select a callback server from the drop-down menu below the Set up... button. If any callback server is not registered, click the Set up... button. Enter the IP address of the callback server and click the Add button.
  • Page 22: Osd

    User’s Manual NOTE: When setting up time synchronization for the first time, set the time between the DVR and the time server manually because the DVR and the time server might have wide time gap. You can set up to display OSD information on the image when monitoring video on a main monitor. OSD (On Screen Display) information includes camera title, time, event detection block, etc.
  • Page 23: Archive

    Digital Video Recorder Archive You can back up recorded video to a hard disk drive and eSATA. NOTE: Use a hard disk drive formatted beforehand when you back up data to hard disk drives. Archive method: Manual and automatic archives are supported. –...
  • Page 24: System Authority

    User’s Manual Scope of Archive: Displays the date and time period of recorded video to be archived. – Storage Info: Displays a list of connected storage devices that is available for archiving. Set up Storage for selected Drive: Set the number of storages to be used for archiving in the selected device. Storage in use: Displays the total number of storages allocated to all devices in Storage List.
  • Page 25: Setting Up The Camera

    Digital Video Recorder Setting Up the Camera Channel 1 to Channel 16: Indicates the camera number. Description: Enter a camera name. Hide Image: Hides the image of the selected camera on the monitor. The selected camera will not be displayed on the monitor, however, the images from the camera will be recorded while in the record mode.
  • Page 26: Setting Up The Alert

    User’s Manual Enable Enable option. The setup screen is made up of a grid. First, click the Draw or Erase radio button and select a tool to use, and then set up the privacy area on the image. Use the tools as follows: –...
  • Page 27: Alarm Out

    Digital Video Recorder Alarm Out You can set up the DVR to activate alarm out of the device connected to the DVR’s alarm out port. 1 to 16: Displays alarm out number. See Appendix 4 — Connector Pin Outs for details about the alarm out number.
  • Page 28: Remote Alarm Out

    User’s Manual Remote Alarm Out You can set up the DVR to activate alarm out of the device connected to the DVR via TCP networking. 1 to 16: Displays alarm out number. IP address, Port: Set the IP address and port number of the device connected to the DVR via TCP networking. Click the Test connections button to test the connection to the device.
  • Page 29: Email

    Digital Video Recorder Email You can set up email address book. Sender address book: Enter the email address and SMTP server address and port number. Select a type if the SMTP server uses the type of encrypted connection. Check the Login box if you want to connect to the SMTP server that requires login procedure, and enter the ID and password for login.
  • Page 30: Callback

    User’s Manual Callback You can set up callback address book. Server address: Enter the IP address of the callback server and click the Add button.
  • Page 31: Setting Up The Event

    Digital Video Recorder Setting Up the Event Ignore time to event: Only the first detected event is considered as an event and the same type of other events detected during the dwell time will not be considered as an event and will be ignored. Channel association: Records video from multiple cameras when an event occurs at the selected camera or other device.
  • Page 32 User’s Manual – Email: Sends an email when an event occurs. Select a sender and recipient from the drop-down menu below the Set up... button and enter the message. Enabling Attach the event image file attaches an event detected image file (.JPG) to the email. Clicking the Set up... button loads the email address book set at the ALERT – Email menu.
  • Page 33: Motion

    Digital Video Recorder Motion You can set up motion detection event. 1 to 16: Displays camera number. Clicking each button allows you to change motion detection event settings for each camera. Enable: Enables motion detection event function. When the DVR detects a motion in a configured motion detection zone, it considers the motion as an event.
  • Page 34: Object

    User’s Manual Object You can set up object detection event. 1 to 16: Displays camera number. Clicking each button allows you to change object detection event settings for each camera. Enable: Enables object detection event function. When the DVR detects the changes on the image compared to the reference image in a configured object detection zone, it considers the changes as an event.
  • Page 35: Video Loss

    Digital Video Recorder Video Loss You can set up video loss event. 1 to 16: Displays camera number. Clicking each button allows you to change video loss event settings for each camera. Set up video loss detection – Detect Obscuration: The DVR checks the obscuration of the lens and considers the obscuration on the images as a video loss event (for example, the lens is sprayed, lens is blocked, etc).
  • Page 36: Remote Alarm In

    User’s Manual Remote Alarm In You can set up remote alarm in event. 1 to 16: Displays remote alarm in device number. Clicking each button allows you to change remote alarm in event settings for each camera. Enable: Enables remote alarm in event function. When the DVR detects alarm in from the device connected to the DVR via TCP networking, it considers it as an event.
  • Page 37: Setting Up The Schedule

    Digital Video Recorder – Transaction End: Enter the transaction end text string. The DVR considers that a transaction ends when the end text string is entered. Enter the number of additional text lines to be displayed after the end of the transaction in the More Lines option.
  • Page 38: Recording Setup

    User’s Manual Recording Setup You can set up recording for each camera. Record audio: Records audio while the DVR records video. The DVR provides two types of audio input, M icrophone and Line-in. Microphone is for an unamplified source while Line-in is for an amplified source. Time-lapse recording: Records video in time-lapse recording mode.
  • Page 39: Schedule Setup

    Digital Video Recorder Event recording: Records video when predefined events are detected. – Event type: Displays the list of event types. The DVR detects events according to the each event setting at EVENT menu. – IPS: See the explanation of Time lapse recording. –...
  • Page 40: Setting Up The Spot

    User’s Manual Setting Up the SPOT...
  • Page 41: Multi Channel

    Digital Video Recorder Multi Channel You can set up the multi-channel SPOT display. The DVR displays video sequentially or displays monitoring video of SmartGuard. Set up HD multi spot: Set the display on the monitor connected to the HD SPOT (Multi-Channel Display) port of the DVR rear panel.
  • Page 42: Sequence

    User’s Manual Sequence You can set up the sequence SPOT display. The DVR displays video sequentially. 1 ~8: Displays the number of monitors connected to the SD SPOT (Sequence Display) port of the DVR rear panel. Clicking each button allows you to change the settings of sequence display on the monitors. Spot Sequence: Set the sequence order on each monitor.
  • Page 43: Setting Up The User

    Digital Video Recorder Setting Up the User Add user, Edit user: Allows you to add or edit user information. Up to 256 users can be registered. Only the administrator level user can edit the user’s information and their authority setup. –...
  • Page 44 User’s Manual...
  • Page 45: Chapter 3 - Smartsearch

    Digital Video Recorder Chapter 3 — SmartSearch OVERVIEW SmartSearch is a powerful tool for SmartGuard. It features playback and search functions for recorded data and consists of Playback Screen, Timetable, Status Window and Utility Buttons. Each area displays or controls recorded information. (Menu) button and SmartSearch menu of SmartGuard to get into the SmartSearch mode.
  • Page 46 User’s Manual Playback Screen: Displays the current playback image. Selecting a camera screen displays the button beside the camera title. Clicking the button displays the camera screen menu. – (Zoom): Zooms in the image. – (Audio Playback): Plays back audio. –...
  • Page 47: Search And Playback Of Recorded Video

    Digital Video Recorder Search Buttons – (Go To): Displays a time setup window. Entering a specific time moves to the image for that time. – (Export Video File): Saves recorded video as a clip file (.exe). Refer to the Saving of Recorded Video section (p.
  • Page 48 User’s Manual – Clear All: Removes all results in the result list. – Clear all before apply find all: Removes the previously searched results when clicking the (Find) button. Motion Detection Select the Motion Detection tab and then a camera button. Clicking the (Find) button after setting up the search condition displays the list of recorded video of the selected camera.
  • Page 49 Digital Video Recorder Event Select the Event tab and then a camera button. Clicking the (Find) button after setting up the search condition displays the list of event recorded video of the selected camera. Target Event: Select a desired event type. Text-In Select the Text-In tab and then a device button.
  • Page 50: Time-Lapse Search

    User’s Manual Time-Lapse Search The timetable, (Go To) button, calendar and bookmark allows you to search for recorded video on the time basis. Timetable Search The timetable displays the recording information for each camera. Clicking the (Reload) in the right of the timetable button reloads data.
  • Page 51: Saving Of Recorded Video

    Digital Video Recorder Calendar Search Clicking a date in the Calendar panel displays video of the date on the playback screen. Clicking the button moves to the previous or next month. The date with recorded video will be displayed in black color, and the date currently displayed on the timetable will be displayed in orange color.
  • Page 52: Save As Clip File

    User’s Manual NOTE: The video file can be saved only under the “C:\IDR-Series\temp” directory or on the removable disk including CD-RW, DVD RW and USB storage. NOTE: If you save video in C:, it must have 5GB or more free space excluding the video file size. For example, it must have 8GB or more free space when you save a 3GB video file.
  • Page 53 Digital Video Recorder NOTE: Proper image display depends on the display settings of your PC. If you are experiencing display problems, click the right mouse button on the background screen and select Properties Settings then set the Color quality to “32 bit”.
  • Page 54 User’s Manual : Sets up the Clip Player properties. Print: Prints the current image. Frame Info.: Displays Channel, Title, Time, Type, Size and Resolution information about the image. Image Processing: Controls brightness, blur and sharpness of playback images. (Single Screen Mode and Pause Mode Only) Play Speed Control: Changes the playback speed (Play) or fast forward/backward playback speed (FF/RW).
  • Page 55: Audio Playback

    Digital Video Recorder AUDIO PLAYBACK Checking Audio Recording Configuration 1. Click the SCHEDULE menu on the main GUI of SmartGuard. 2. Click Recording Setup tab. 3. Check that Record Audio is enabled for each camera. Playing Recorded Audio 1. Selecting a camera screen in the playback screen displays the button beside the camera title.
  • Page 56: External Saving

    User’s Manual External Saving Click the (External Saving) button at the top right of the SmartSearch. Eject, Close: Ejects the disk from the drive or closes the drive door. Add File, Add Folder: Adds a file or folder to burn on the CD/DVD. Option: Sets options.
  • Page 57: Appendix 1 - Network Setup (Lan)

    Digital Video Recorder Appendix 1 — Network Setup (LAN) Setup menu SYSTEM – Network menu on the Run the SmartGuard program and click the (Menu) button main GUI. Setting Internet Protocol (TCP/IP) Properties Select Obtain an IP address automatically or Use the following IP address depending on your network environment.
  • Page 58 User’s Manual Enable Use FEN function in the Network Service setting and click the Set up… button. FEN Manager: Enter the IP address (or domain name) and port number of the FEN server. DVR: Enter the DVR name to be registered on the FEN server. Click the Name Check button to check if the name you entered can be used.
  • Page 59: Appendix 2 - Webguard

    Digital Video Recorder Appendix 2 — WebGuard WebGuard allows you to access a remote DVR, monitor live video images and search recorded video using Internet Explorer web browser anytime from virtually anywhere. Computer system requirements for using the WebGuard program are: ®...
  • Page 60: Web Monitoring Mode

    User’s Manual NOTE: When running WebGuard in the Microsoft Windows Vista or later operating system, it is recommended to start Internet Explorer with elevated administrator permissions. Click the right mouse button on the Internet Explorer icon and select the Run as administrator option from the context menu. Otherwise, some functions of the WebGuard might be limited to use.
  • Page 61: Web Search Mode

    Digital Video Recorder : Click to set up the image drawing mode and OSD display. You can adjust the display speed by changing the image drawing mode, and select OSD information to be displayed on the screen. : Click to save the current image as a bitmap or JPEG file format. The event status window at the bottom displays a list of events that were detected from the remote site.
  • Page 62 User’s Manual : Click to access to the web monitoring mode. Position the mouse pointer on the WebSearch logo to see the version of the WebGuard program. The DVR Info. window displays the time information of recorded data on the remote DVR and login information of WebGuard.
  • Page 63: Appendix 3 - Text-In Query

    Digital Video Recorder Appendix 3 — Text-In Query Set up the find condition of text-in. Case Sensitive: Distinguishes between capital letter and small letters entered in the Name box. Name: Enter the text to find. Comp: Enter the comparison operator. Value: Enter the comparison value.
  • Page 64: Query Example Ii

    User’s Manual Query Example II 123456789012345678901234567890123456789012345678901234567890 Item Unit price amount ================================================== Coke 2.20 | 1(s) 2.20 Fanta 2.20 | 1(s) 2.20 Hotdog 3.50 | 3(s) 10.50 Pepsi 1.95 | 1(s) 1.95 ================================================== total : $ 16.85 Thank you~~ In the above text-in data, you can find that the comparison value is located at 17 (Unit price, $ mark will be ignored (amount) characters (including spaces) from the left, but the value of amount automatically), 28...
  • Page 65: Appendix 4 - Connector Pin Outs

    Digital Video Recorder Appendix 4 — Connector Pin Outs SPOT Monitor Output (Sequence Display) Alarm Input Connector Connector S1 (Sensor 1) S9 (Sensor 9) S2 (Sensor 2) S10 (Sensor 10) S3 (Sensor 3) S11 (Sensor 11) S4 (Sensor 4) S12 (Sensor 12) G (Ground) G (Ground) S5 (Sensor 5)
  • Page 66 User’s Manual Remote Control Device (RS-485) Connector TRX+ – TRX- GND (Ground)
  • Page 67: Appendix 5 - Troubleshooting

    Digital Video Recorder Appendix 5 — Troubleshooting Following are some frequent problems and solutions related to the DVR. Read this section before calling the dealer or installer. Problem: There is no image on the screen. Solution: Check the camera cables. If the Video Loss image is displayed, something is wrong with the camera cable or power.
  • Page 68: Appendix 6 - Specifications

    User’s Manual Appendix 6 — Specifications VIDEO Signal Format NTSC or PAL (programmable) Video Input Composite: 1 Vp-p, 16 looping, auto-terminating Monitor Outputs One HDMI, One DVI, One VGA, 10 SPOT (One HD SPOT, 9 SD SPOT) Recording Resolution 704x480 (4CIF), 704x240 (2CIF), 352x240 (CIF) (704x576, 704x288, 352x288 for PAL) Decompression H.264 Display / Record Speed...
  • Page 69 Before making a warranty claim, ensure that you have read the “Troubleshooting” section of the Owner’s Manual. PACIFIC COMMUNICATIONS A division of Hills Holdings Limited ACN 007 573 417 Unit 10, 331 Ingles Street City Link Estate, PORT MELBOURNE VIC 3207, AUSTRALIA www.pacom.com.au...
  • Page 70 WARRANTY TERMS Pacific Communications provides consumers with the following warranty in relation to this Equipment, in addition to complying with the requirements of any relevant legislation, including the Competition and Consumer Act 2010 (Cth) in Australia and the Consumer Guarantees Act 1993 in New Zealand (the Acts), except where a New Zealand consumer acquires the relevant Product for the purposes of a business.

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