Care Of The Boiler - Potterton Promax HE Store Range User's Manual And Important Warranty Information
Condensing boilers with integrated hot
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Also See for Promax HE Store Range:
- Installation & servicing instructions manual (60 pages) ,
- Installation & servicing instructions manual (52 pages)
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8
5.0 Care of the Boiler
5.1
Cleaning the Outercase
1. The painted panels should be wiped with a
damp cloth and then dried completely. DO NOT
USE ABRASIVE CLEANING AGENTS.
5.2
Protection & Precautions
1. The boiler incorporates an integral frost
protection feature that will operate in both modes.
If the boiler temperature falls below 4° C, the
boiler will fire until a temperature of 15° C is
reached.
2. If a system frost thermostat has been fitted
(your installer will be able to advise you), then to
operate correctly and protect your system, the
gas and electricity must be left on and the
appliance set in the central heating mode.
3. The boiler incorporates an integral pump
protection feature which monitors the time since
the pump last operated and will operate the
pump for approximately 1 minute if it has not run
in the last 24 hours.
© Baxi Heating UK Ltd 2013
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Do you have a question about the Promax HE Store Range and is the answer not in the manual?
Questions and answers
My boiler is not constantly supplying hot water
There are several possible reasons why your Potterton Promax HE Store Range boiler may not be supplying hot water consistently:
1. Programmer Settings: Ensure the programmer is set to 'DHW ON' during the required periods. If it's not, the boiler won't operate to heat the water.
2. Scaling in Hard Water Areas: If you live in a hard water area, limescale buildup may be affecting the heat exchanger and reducing hot water performance. A water treatment device, such as an ion-exchange water softener, may be needed.
3. Pressure Issues: If the boiler operates in a sealed primary system, ensure the system pressure is correct. Low pressure can affect performance.
4. Flow Restrictors: Using flow restrictors can help prolong hot water availability, especially in systems with smaller storage capacities.
5. Maintenance: The boiler may require servicing or cleaning if components like the heat exchanger are not functioning properly. Ensure the system has been maintained by a competent person as recommended.
6. Expansion Vessel Sizing: If the expansion vessel in the system is undersized or not operating correctly, it could impact performance.
If these steps do not resolve the issue, consulting a qualified service engineer is recommended.
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