Table Of Contents - Potterton Promax HE Store Range User's Manual And Important Warranty Information
Condensing boilers with integrated hot
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Also See for Promax HE Store Range:
- Installation & servicing instructions manual (60 pages) ,
- Installation & servicing instructions manual (52 pages)
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Natural Gas
Potterton HE Store
G.C.N
o
41 601 24 (90 litre)
G.C.N
o
41 591 76 (115 litre)
G.C.N
o
41 591 77 (150 litre)
IMPORTANT
Please read and understand all these instructions before commencing installation.
Please leave this manual with the customer for future reference.
Advice to Users
Promax HE Store provides domestic hot water from a
high performance, high efficiency version of a
traditional storage cylinder. Whenever hot water is
used it is replaced by fresh cold water and, provided
this occurs when the programmer is in a 'DHW ON'
period, the boiler will operate to raise it to the
temperature you have selected. This will take from a
few minutes to around 20 minutes, depending on how
much hot water has been drawn from the storage
cylinder. Please adjust the time and temperature
settings on the programmer according to your
experience of the boiler's performance and your
household's need for hot water.
The Benchmark Scheme
Baxi Heating UK Ltd is a licensed member of the Benchmark Scheme which aims to
improve the standards of installation and commissioning of domestic heating and hot
water systems in the UK and to encourage regular servicing to optimise safety,
efficiency and performance.
Benchmark is managed and promoted by the Heating and Hotwater Industry Council.
For more information visit www.centralheating.co.uk
© Baxi Heating UK Ltd 2013 All rights reserved. No part of this publication may be
reproduced or transmitted in any form or by any means, or stored in any retrieval
system of any nature (including in any database), in each case whether electronic,
mechanical, recording or otherwise, without the prior written permission of the
copyright owner, except for permitted fair dealing under Copyrights, Designs and
Patents Act 1988.
Applications for the copyright owner's permission to reproduce or make other use of
any part of this publication should be made, giving details of the proposed use, to the
following address:
The Company Secretary, Baxi Heating UK Ltd,
Brooks House, Coventry Road, Warwick. CV34 4LL
Full acknowledgement of author and source must be given.
WARNING: Any person who does any unauthorised act in relation to a copyright work
may be liable to criminal prosecution and civil claims for damages.
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8.0
9.0
ISO 9001
FM 00866
© Baxi Heating UK Ltd 2013
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Need help?
Do you have a question about the Promax HE Store Range and is the answer not in the manual?
Questions and answers
My boiler is not constantly supplying hot water
There are several possible reasons why your Potterton Promax HE Store Range boiler may not be supplying hot water consistently:
1. Programmer Settings: Ensure the programmer is set to 'DHW ON' during the required periods. If it's not, the boiler won't operate to heat the water.
2. Scaling in Hard Water Areas: If you live in a hard water area, limescale buildup may be affecting the heat exchanger and reducing hot water performance. A water treatment device, such as an ion-exchange water softener, may be needed.
3. Pressure Issues: If the boiler operates in a sealed primary system, ensure the system pressure is correct. Low pressure can affect performance.
4. Flow Restrictors: Using flow restrictors can help prolong hot water availability, especially in systems with smaller storage capacities.
5. Maintenance: The boiler may require servicing or cleaning if components like the heat exchanger are not functioning properly. Ensure the system has been maintained by a competent person as recommended.
6. Expansion Vessel Sizing: If the expansion vessel in the system is undersized or not operating correctly, it could impact performance.
If these steps do not resolve the issue, consulting a qualified service engineer is recommended.
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