Warranty - Viking VESO1302 Use & Care Manual

Warranty

Built-in electric ovens and all of their component parts, except as detailed below*†, are warranted to be free from defective materials
or workmanship in normal residential use for a period of two (2) years from the date of original retail purchase or closing date for new
construction, whichever period is longer. Viking Range, LLC, warrantor, agrees to repair or replace, at its option, any part which fails or
is found to be defective during the warranty period.
*FULL NINETY (90) DAY COSMETIC WARRANTY: Product is warranted to be free from cosmetic defects in materials or
workmanship (such as scratches on stainless steel, paint/porcelain blemishes, etc.) for a period of ninety (90) days from the
date of original retail purchase or closing date for new construction, whichever period is longer. Any defects must be reported
to the selling dealer within ninety (90) days from date of original retail purchase. Viking Range, LLC uses high quality processes
and materials available to produce all color finishes. However, slight color variation may be noticed because of the inherent
differences in painted parts and porcelain parts as well as differences in kitchen lighting, product locations, and other factors.
Therefore, this warranty does not apply to color variation attributable to such factors.
†FULL NINETY (90) DAY WARRANTY IN "RESIDENTIAL PLUS" APPLICATIONS: This full warranty applies to applications
where use of the product extends beyond normal residential use, but the warranty period for products used in such
applications is ninety (90) days. Examples of applications covered by this warranty are bed and breakfasts, fire stations, private
clubs, churches, yachts, etc. Under this "Residential Plus" warranty, the product, its components and accessories are
warranted to be free from defective material or workmanship for a period of ninety (90) days from the date of original retail
purchase. This warranty excludes use of the product in all commercial locations such as restaurants, food service locations and
institutional food service locations.
Any surface bake element, broil element or convection cook element which fails due to defective materials or workmanship (excluding
cosmetic failures) in normal household use during the third through fifth year from the date of original retail purchase will be repaired
or replaced, free of charge for the part itself, with the owner paying all other costs, including labor. This does not include ignition
systems, burner bases, etc.
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of the product
during the term of the warranty and applies to products purchased and located in the United States, Canada, Mexico, and the
Carribbean (excludng Cuba, Dominican Republic, and Haiti). Products must be purchased in the country where service is requested. If
the product or one of its component parts contains a defect or malfunction during the full warranty period after a reasonable number
of attempts by the warrantor to remedy the defect or malfunction, the owner is entitled to either a refund or replacement of the
product or its component part or parts. Replacement of a component part includes its free installation, except as specified under the
limited warranty. Under the terms of this warranty, service must be performed by a factory authorized Viking Range, LLC service agent
or representative. Service will be provided during normal business hours, and labor performed at overtime or premium rates shall not
be covered by this warranty.
Owner shall be responsible for proper installation, providing reasonable and necessary maintenance, providing proof of purchase upon
request, and making the appliance reasonably accessible for service. The return of the Owner Registration Card is not a condition of
warranty coverage. You should, however, return the Owner Registration Card so that Viking Range, LLC can contact you should any
question of safety arise which could affect you.
This warranty gives you specific legal rights, and you may also have other rights which may vary from jurisdiction to jurisdiction.
WHAT IS NOT COVERED BY THIS WARRANTY: This warranty shall not apply to damage resulting from abuse, failure to provide
reasonable and necessary maintenance, accident, delivery, negligence, natural disaster, loss of electrical power to the product for any
reason, alteration, outdoor use, improper installation, improper operation, or repair or service of the product by anyone other than an
authorized Viking Range, LLC service agency or representative. This warranty does not apply to commercial usage.
LIMITATION OF REMEDIES AND DURATION OF IMPLIED WARRANTY
OWNER'S SOLE AND EXCLUSIVE REMEDY FOR A CLAIM OF ANY KIND WITH RESPECT TO THIS PRODUCT SHALL BE THE
REMEDIES SET FORTH ABOVE. VIKING RANGE, LLC IS NOT RESPONSIBLE FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGE, INCLUDING BUT NOT LIMITED TO FOOD OR MEDICINE LOSS, DUE TO PRODUCT FAILURE, WHETHER ARISING
OUT OF BREACH OF WARRANTY, BREACH OF CONTRACT OR OTHERWISE. Some jurisdictions do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusions may not apply to you. ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLICABLE TO THIS PRODUCT ARE
LIMITED IN DURATION TO THE PERIOD OF COVERAGE OF THE APPLICABLE EXPRESS WRITTEN LIMITED WARRANTIES SET
FORTH ABOVE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to
you.
To obtain warranty service, contact an authorized Viking Range, LLC service agent, or Viking Range, LLC, 111 Front Street,
Greenwood, Mississippi 38930, (888) 845-4641. Provide model and serial number and date of original purchase or closing date for a
new construction. For the name of your nearest authorized Viking Range, LLC service agency, call Viking Range, LLC.
IMPORTANT: Retain proof of original purchase to establish warranty period.
PROFESSIONAL SERIES
BUILT-IN ELECTRIC OVENS WARRANTY
TWO YEAR FULL WARRANTY
FIVE YEAR LIMITED WARRANTY ON BURNERS
TERMS AND CONDITIONS
WARRANTY SERVICE
Specifications subject to change without notice.
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