Troubleshooting; Error Processing - Epson TM-C7500 Series Technical Reference Manual

Troubleshooting

Error Processing

LCD display
Error
PAPER OUT
Paper out
MEDIA DETECTION
ERROR
Media detection error
Description
There is no paper.
The type of the paper set in the
printer is different from the
specified type set for "Media
position detection settings".
The type of the paper set in the
printer is different from the
specified media type on the
label printing application or
the printer driver provided by
the label printing application
manufacturer.
The type of the paper set in the
printer is different from the
specified media type on the
favorite setting menu on the
operation panel.
Chapter 3
Recovery method
 When using roll paper:
1. Open the paper set cover.
2. Open the roll paper cover.
3. If there is any paper or a paper roll left,
remove it.
4. Set a roll paper.
5. Run auto loading of the paper.
6. Close the paper set cover and roll
paper cover.
 When using fanfold paper:
1. Open the paper set cover.
2. Remove any remaining paper.
3. Set the new paper in place.
4. Run auto loading of the paper.
5. Close the paper set cover.
Set the type of paper specified for "Media
position detection settings" or change the
settings for "Media position detection
settings" to that is suitable for the loaded
paper.
Set the type of paper specified on "the label
printing application" or "the printer driver
provided by the label printing application
manufacturer" to that is suitable for the
loaded paper.
For instructions on how to change the
settings, refer to "Media detector and paper
path settings when using label printing
applications" on page 215.
When using the [Favorite setting] function on
the operation panel, select the media that is
compatible with the media type configured
in [Favorite setting] on the operation panel
or select the settings that match the media
in [Favorite setting] on the operation panel.
You cannot modify the settings in [Favorite
setting] when this error occurs.
Handling
3
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