Epson TM-C3400Z User Manual
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User's Manual
M00066100

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Summary of Contents for Epson TM-C3400Z

  • Page 1 User’s Manual M00066100...
  • Page 2 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance...
  • Page 3: Standards And Approvals

    The connection of a non-shielded interface cable to this product will invalidate the EMC standards of this device. You are cautioned that changes or modifications not expressly approved by Seiko Epson Corporation could void your authority to operate the equipment.
  • Page 4: Safety Precautions

    Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise. Continued use may lead to fire. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice. Never attempt to repair this product yourself. Improper repair work can be dangerous.
  • Page 5: Caution Label

    Drivers, utilities, and manuals can be downloaded from one of the following URLs. For customers in North America, go to the following web site: http://www.epsonexpert.com/ and follow the on-screen instructions. For customers in other countries, go to the following web site: http://download.epson-biz.com/?service=pos TM-C3400Z User’s Manual 5...
  • Page 6: Part Names

    Unpacking The following items should be included with the printer. If any items are damaged, contact your dealer. ❏ This product (TM-C3400Z) ❏ Label roll paper ❏ Ink cartridge (Model: SJIC15P) ❏ Paper ejection tray ❏ AC cable ❏ TM-C3400Z Documents Disk ❏...
  • Page 7 Lights when it is time to replace the ink cartridge, when the ink cartridge is not installed or is not correctly installed, and when waste ink in the ink cartridge is full. Off when ink in the ink cartridge is adequate. TM-C3400Z User’s Manual 7...
  • Page 8: Cable Holders

    Prevents the power cord from piling on other cables. Be sure to pass it through the hook. Cable holders Prevents the cables from piling on each other. When connecting the LAN cable, USB cable, or audio cables, be sure to pass them through the holder. 8 TM-C3400Z User’s Manual...
  • Page 9: Installation

    Setup This manual describes how to use the roll paper included with this product. To use other types of paper, please refer to the TM-C3400Z Technical Reference Guide. Installation (See page 9.) Connecting Cables (See page 10 .) Setting the DIP Switches(See page 14 .) Installing the Paper (See page 15.)
  • Page 10: Connecting Cables

    To access to the rear connectors, you need to remove the rear cover. Open the fanfold paper cover (➀), loosen the two screws (➁), and then remove the rear cover (➂). After connecting the cable, be sure to re-install the rear cover. 10 TM-C3400Z User’s Manual...
  • Page 11: Connecting Usb Cable

    (➂), and then reattach the rear cover. The cable holder prevents the cables from piling on each other. If the power cord or other cables are piled on each other, the rear cover cannot be attached. Groove Cable holder TM-C3400Z User’s Manual 11...
  • Page 12: Connecting Lan Cable

    The cable holder prevents the cables from piling on each other. If the power cord or other cables are piled on each other, the rear cover cannot be attached. Groove Cable holder 12 TM-C3400Z User’s Manual...
  • Page 13: Connecting Power Cord

    The power cord hook prevents the cables from piling on each other. If the power cord or other cables are piled on each other, the rear cover cannot be attached. Groove Power cord hook TM-C3400Z User’s Manual 13...
  • Page 14: Setting Dip Switches

    DIP switches. Set the DIP switches, using the tip of a tool, such as a small screwdriver. Change settings when the printer is off. For detailed information on function of the DIP switches, see the TM- C3400Z Technical Reference Guide. 14 TM-C3400Z User’s Manual...
  • Page 15: Installing The Paper

    Installing the fanfold paper Installing the roll paper (page 23) (page 20) When you use fanfold paper, first set up the printer using the included roll paper. After you have completed ink charging, replace it with fanfold paper. TM-C3400Z User’s Manual 15...
  • Page 16 Pull the release lever to open the roll paper cover, and remove the roll paper or used roll paper core. Close the roll paper cover. Removing fanfold paper Remove the paper left on the paper ejection table. 16 TM-C3400Z User’s Manual...
  • Page 17 When you change the paper type, open the roll paper cover and the fanfold paper cover to remove the paper. Close the roll paper cover and the fanfold paper cover. TM-C3400Z User’s Manual 17...
  • Page 18: Adjusting The Guides

    Close the roll paper cover. ➂ Adjusting the guides When the paper width does not need to be changed, skip this step. Pull the release lever to open the roll paper cover. Unlock the roll paper guide. 18 TM-C3400Z User’s Manual...
  • Page 19 Unlock the paper ejection guide, using the tip of a tool, such as a pen. Slide the paper ejection guide to align it with the roll paper width. Paper ejection guide Lock the paper ejection guide, and then close the roll paper cover. TM-C3400Z User’s Manual 19...
  • Page 20: Installing The Roll Paper

    Insert the roll paper all the way to the back with the printable side up. Unroll the paper slightly by pulling it forward. While aligning the roll paper with the paper ejection guide, close the roll paper cover. Paper ejection guide 20 TM-C3400Z User’s Manual...
  • Page 21 Open the fanfold paper cover and take out the paper feed guide. Pull the release lever to open the roll paper cover. Insert the paper feed guide into the grooves inside of the roll paper cover to attach it. Close the roll paper cover. TM-C3400Z User’s Manual 21...
  • Page 22 Slide the paper ejection guide as wide as possible, and lock it. When you install fanfold paper for the first time, or when the paper width needs to be changed, continue to steps 3 and 4. Open the fanfold paper cover and unlock the fanfold paper guide. 22 TM-C3400Z User’s Manual...
  • Page 23 (approximately 100 mm), and then the paper is fed automatically. Place the paper straight at least 40 mm from the printer. 40mm Close the fanfold paper cover. TM-C3400Z User’s Manual 23...
  • Page 24: Installing The Ink Cartridge

    Pull the ink cartridge cover to open it. Shake the ink cartridge package 4 or 5 times before opening it. Push the ink cartridge gently into the cartridge holder as shown below. Close the ink cartridge cover. 24 TM-C3400Z User’s Manual...
  • Page 25: Precautions On Handling

    Use of an old ink cartridge may result in reduced print quality. Use it up within six months after opening the package. The usage period for ink cartridges is printed on the packaging of individual ink cartridges. TM-C3400Z User’s Manual 25...
  • Page 26 Select paper not to case print stains before use. Epson recommends the use of genuine Epson ink cartridges. For the best performance of the printer, it is recommended to use genuine Epson ink cartridges.
  • Page 27 Epson products will not be free of charge even if the warranty period is still valid. Color adjustment of the product is based on the use of genuine Epson ink cartridges.
  • Page 28 Paper may not stay in the paper ejection tray, depending on the paper curl and length. Attach the paper ejection tray to the hooks under the paper ejection table. Paper ejection table Pull the lever at the bottom-right of the paper ejection tray to unlock it. 28 TM-C3400Z User’s Manual...
  • Page 29: Cleaning The Autocutter

    Remove the adhesive on the autocutter blade with an implement such as a cotton swab. If necessary, moisten the cotton swab with alcohol. CAUTION: Do not touch the fixed blade of the autocutter with bare hands. Doing so may cause injury. Fixed blade TM-C3400Z User’s Manual 29...
  • Page 30: Printer Settings

    Epson recommends the Mozilla Firefox web browser. If using the Windows Internet Explorer web browser, apply the latest security patch and Service Pack. Enter ID and password to the login screen, login to the EPSON Net Config. Default setting ID :...
  • Page 31 Colorization on TM-C3400Z TM-C3400Z can colorize monochrome print images described with ZPL commands. The Printer Utility is available to support colorization. For detailed information on colorization, see the TM-C3400Z Technical Reference Guide. TM-C3400Z User’s Manual 31...
  • Page 32: Troubleshooting

    14.0 kg {30.86 Ib} (excluding ink cartridge, roll paper, AC cable) *1 Only EPSON-specified options and products whose operation capabilities have been checked are supported. *2 If the USB device is not recognized, try disconnecting the cable and then connecting it again.
  • Page 33: Open Source Software License

    GNU Free Documentation License1.1 or Later binutils 2.21.1 GNU General Public License Version3 and LGPL Version3 bzip2 1.0.6 bzip2 License freetype 2.4.10 GNU General Public License (GPLv2) or Freetype license 4.8.1.1 IBM Public License Imagemagick 6.7.8-8 Imagemagick License TM-C3400Z User’s Manual 33...
  • Page 34 1.9.2 BSD licence sqlite 3071300 Sources are uncopyrighted. Use for any purpose. uclibc 0.9.33.2 LGPL yaml 0.1.4 Creative Commons Attribution 2.0 License zint 2.4.3 GNU General Public License Version3 and LGPL Version3 zlib 1.2.7 ZLIB/libpng License 34 TM-C3400Z User’s Manual...

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