Troubleshooting Table - Travis Industries heritage bay Owner's Manual

Problem:
Pilot Will Not Flame
Main Burners Will Not
Start
Remote Control Does
Not Work
Thermostat Does Not
Work
Blower Does Not
Operate
Flames Are Too Blue
Flames Are Too Short
(Under 6")
Possible Cause:
A gas shut off valve is turned off
The gas control knob isn't turned to "PILOT"
The valve control knob isn't pushed in
The igniter wasn't pressed repeatedly
The pilot flame has gone out
The gas control valve is turned to "PILOT" or "OFF"
The ON/OFF switch is turned to "OFF"
The remote control is not working correctly
The thermostat is disconnected or set too high
The pilot light has gone out
The gas control valve is turned to "PILOT" or "OFF"
The ON/OFF switch is turned to "OFF"
The remote is too far away from the heater
The remote control receiver is turned "OFF"
One of the two remote control batteries is dead
The pilot flame has gone out
The gas control valve is turned to "PILOT" or "OFF"
The ON/OFF switch is turned to "OFF"
The thermostat is set too high
The heater is not getting electricity
The heater is not up to temperature
The heater has just been started
The flame height may be turned too low
T
ROUBLESHOOTING
Don't Call for Service
Until You:
Check all gas shut off valves
See "Starting the Pilot Flame" Pg 20
See "Starting the Pilot Flame" Pg 20
See "Starting the Pilot Flame" Pg 20
See "Starting the Pilot Flame"
See "Starting the Pilot Flame"
Turn the ON/OFF switch to "ON"
Replace the batteries
Set the thermostat to a lower temperature
See "Starting the Pilot Flame"
See "Starting the Pilot Flame"
Turn the ON/OFF switch to "ON"
Use the remote closer to the heater
Switch receiver to "ON" or "REMOTE"
See "Remote Control Operation"
See "Starting the Pilot Flame"
See "Starting the Pilot Flame"
Turn the ON/OFF switch to "ON"
Set the thermostat to a lower temperature
Check the outlet switch
See "Operating Your Heater"
This is normal - see "Starting the Heater
for the First Time"
Turn the flame height to "HI" -
See "Adjusting the Flame Height"
P 25
AGE
Pg 20
Pg 20
Pg 20
Pg 20
Pg 20
Pg 20