42
Troubleshooting Table
Lights on the control panel will flash when a fault has occurred. Follow the steps below to diagnose.
Diagnostic
Code:
RED LIGHT FLASHING
RED & GREEN
LIGHTS FLASH
SIMULTANEOUSLY
BLUE LIGHT
FLASHING
RED & GREEN LIGHTS
FLASH ALTERNATELY
Replacement Parts
Contract your Travis Industries Dealer for replacement parts. Use only replacement parts from Travis
Industries designed specifically for this heater.
Door Parts
3
4
10
5
ID #
Description
1
Glass Gasket (3/8" Diameter)
3
Glass Clips w Gasket
5
RTV High Temp. 600° Silicone
7
Door Knob
9
Door Cam
© Travis Industries
Maintenance
Possible
Cause:
Inadequate draft, plugged pressure
switch, or push auger error.
Ignition startup has failed.
NOTE: The 2nd time this happens
consecutively, the lights will be solid
and appliance will lock out for 1 hour.
Appliance is over-temperature and has
entered safety shutdown mode. The
appliance will no longer feed pellets
and both blowers will remain on until
the appliance has cooled sufficiently.
Appliance ran out of fuel or hopper lid
not fully closed. In rare cases, the
metering motor or system disc may
have malfunctioned.
1
2
Qty
Part #
1
250-02801
1
250-00174
1
250-02964
1
250-00598
Press the STOP button to clear the error code.
Press the START button to re‐ignite the
appliance.
Press the STOP button to clear the error code.
Verify the appliance has pellets, clean the
burn platform, then restart the appliance.
Press the STOP button to clear the error code.
Verify the appliance is clean (free of ash and
debris) and the room blower operates (clean
if necessary).
Clean the burn platform then restart the
appliance.
Press the STOP button to clear the error code.
Verify the appliance has pellets, the hopper is
fully closed, clean the burn platform, then
restart the appliance.
ID #
Description
2
Glass – Rectangular
Glass - Arched
4
Door Gasket (7/8" Diameter)
6
Door Handle Assembly
8
Door Washer
10
Screws (8) 8-32 x 1/2" Torx
4/11/22- 1566
Don't Call for Service
Until You:
7
9
Qty
1
1
1
1
1
1
AGP Stove
6
8
Part #
250-02073
250-02678
250-00178
250-02074
250-00364
250-01478