Before Calling For Service - LG LDE4415ST Owner's Manual

48 TROUBLESHOOTING
Before Calling for Service
Before you call for service, review this list. It may save you time and expense. The list includes common
occurrences that are not the result of defective workmanship or materials in this appliance.
Range is not level.
Cannot move
appliance easily.
Appliance must be
accessible for service.
Oven control beeps
and displays any F
code error,
Surface units will not
maintain a rolling boil
or cooking is not fast
enough
Surface units do not
work properly
Surface unit stops
glowing when
changed to a lower
setting
Areas of discoloration
on the cooktop
Frequent cycling on
and off of surface
units
• Poor installation. Place oven rack in center of oven. Place a level on the oven
rack. Adjust leveling legs at base of range until the oven rack is level.
• Be sure floor is level and strong and stable enough to adequately support range.
• If floor is sagging or sloping, contact a carpenter to correct the situation.
• Kitchen cabinet alignment may make range appear unlevel. Be sure cabinets are
square and have sufficient room for range clearance.
,, cabinets not Square or a_e bui!t in too tightly. Contact builder or installer to make
aPpiiance accessib!e.
,, Carpet interferes with range: Provide sufficient space so range can be lifted over
carpet.
• Electronic control has detected a
fault condition. Touch Clear/Off to
clear the display and stop beeping. F-9
Reprogram oven. If fault recurs,
record fault number. Touch Clear/Off
and contact a Service agent. F-19
F-3
Touch key error
Oven not heating
(Upper oven)
Oven not heating
(Lower oven )
- Use pans which are flat and match the diameter of the surface unit se ected:
' In some areas, the power (voltage)maY be t0W.
C0ver pan with a iid Until desired heat is obtainedi
• Afuse in your home may be blown or the circuit breaker tripped.
- Replace the fuse or reset the circuit breaker.
• Cooktop controls improperly set.
- Check to see the correct control is set for the surface unit you are using.
,, This is normal. The unit is still on and hot.
• Food spittovers not cleaned before next use.
- See Cleaning the Glass-Ceramic Cooktop section.
• Hot surface on a model with a light-colored cooktop.
- This is normal. The surface may appear discolored when it is hot. This is
temporary and will disappear as the glass cools.